Law and Lawyers Solicitors Reviews 

365
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers had a great experience with this company. Customers frequently praise the team for being exceptionally helpful, responsive, and genuinely supportive throughout property purchases and legal processes. People often mention that staff members guide buyers smoothly through every single step, keeping communication extremely clear and handling all necessary paperwork very efficiently. Some reviewers were not happy with the communication and encountered significant delays during their house purchase journey. A few other people also felt that certain staff members behaved in an unprofessional manner and consistently failed to meet important deadlines. Clients occasionally noted that inquiries took too long to resolve and required continuous follow-ups to get proper attention.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising the dedicated team members who guide... See more

Service

Reviewers mention ambiguous feedback about service, with many customers praising the team for smooth house... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising prompt communication and... See more

Response time

Users describe ambiguous interactions with response time, as some customers praised the team for prompt... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve used Law and Lawyers a couple of times now, and each experience has been excellent. Ajay, my case handler, was incredibly helpful throughout the entire process—always responsive, clear, and suppo... See more

Rated 4 out of 5 stars

All the Staff of Law and Lawyers were helpful and understanding. They helped us in each step of our application. They helped us to make our dream true in a short time. Thank you to all the staff of... See more

Rated 4 out of 5 stars

We had an excellent experience with Law and Lawyers Solicitors throughout our house purchase. The team was professional, efficient, and kept us informed at every stage of the conveyancing process. The... See more

Rated 4 out of 5 stars

Law and lawyers was excellent, they did our processing fast, chased up all the queries and clarified all my doubts. Would like to thank all members of the team for their hard work. So happy with the... See more


Company details

  1. Conveyancer
  2. also in
  3. Employment Attorney
  4. Family Law Attorney
  5. Immigration Attorney
  6. Law Firm
  7. Real Estate Attorney

Information provided by various external sources

Law and Lawyers Solicitors is law firm based in London. We are specialized solicitors in Conveyancing, Immigration Law, Family Law, Landlor d & Tenant, Litigation and Wills & Probate. You can be assured of high standard of quality at Law and Lawyers as we have been awarded the Law Society’s LEXCEL Accredited Quality mark for high standards of client care and practice management. We are also a ‘Conveyancing Quality Scheme’ accredited law firm. To gain this accreditation, we underwent rigorous assessment by the Law Society, which marks the firm out as meeting high standards in the conveyancing process.


Contact info

4.0

Great

TrustScore 4 out of 5

365 reviews

5-star
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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.0

All reviews

(365)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Carry on delivering an exceptional…

Carry on delivering an exceptional service. Your integrity and honesty has blown me away, if I ever need anything I will always come back to you.

November 4, 2022
Unprompted review
Law and Lawyers Solicitors logo

Reply from Law and Lawyers Solicitors

Hi Mohammed, Thank you for taking time to review our firm!

We are happy to hear our clients feel taken care of every step of the process

Rated 4 out of 5 stars

Our case handler was Sonya Agimol- she…

Our case handler was Sonya Agimol- she was professional, approachable, friendly, and through. We had a tight deadline before our mortgage was about to expire, Sonya was in tio of things to get us exchanged and completed. Happy in our new home!

October 21, 2022
Unprompted review
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Reply from Law and Lawyers Solicitors

Hi, Thank you for taking time to review our firm!

We are happy to hear our clients feel taken care of every step of the process

Rated 5 out of 5 stars

Very happy with Sonya Agimol

I was very pleased with Sonya Agimol. We had a tight deadline to work to before our mortgage expired and potentially the property and jobs were lost. Also had buyers drop out, change in buyers solicitor etc. but Sonya always kept on top of things and got the exchange and completion over the line on the very last day possible, so very pleased.

October 14, 2022
Unprompted review
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Reply from Law and Lawyers Solicitors

Hi Robert, Thank you for taking time to review our firm!

We are happy to hear our clients feel taken care of every step of the process

Rated 5 out of 5 stars

Purchasing a property

This company acted on behalf of me for purchasing a property. Highly recommended

October 21, 2022
Unprompted review
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Reply from Law and Lawyers Solicitors

Hi Kamran, Thank you for taking time to review our firm!

We are happy to hear our clients feel taken care of every step of the process

Rated 5 out of 5 stars

Very helpful staff and they done our…

Very helpful staff and they done our completion in very good time .will use them again in future .Thanks again to law and lawyers solicitors.

October 14, 2022
Unprompted review
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Reply from Law and Lawyers Solicitors

Hi Ranbir, Thank you for taking time to review our firm!

We are happy to hear our clients feel taken care of every step of the process

Rated 5 out of 5 stars

My experience with L&L (Sir Jiji Valliayaril and Staffs)

My experience with Law and Lawyers are about lots to say just wanna make it simple and short. Experience with L&L @Jiji Valliayaril & Co was fantastic and stress free I did not had to bother much from myside hardly 3 follow ups I had to do. I just left things left on their desk to go. Finally all my files related to our property purchase was finalized and cleared from our L&L's end though certain things were not clear from the other side yet L&L @Sir Jiji ensured that all our works done were accurate and genuine so that we will have a peace of mind in future. Great Task Great Job done timely manner.
Would recommend people from all color to specifically get their files processed if lucky enough under L&L Manchester Office (Jiji Valliayaril & Co) for a peaceful, affordable and stress free process.
Many Thanks Again
@ Sir Jiji Valliayaril, Varsha and Staffs (L&L)

September 9, 2022
Unprompted review
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Reply from Law and Lawyers Solicitors

Hi Nesamony, Thank you for taking time to review our firm!

We are happy to hear our clients feel taken care of every step of the process

Rated 1 out of 5 stars

Incompetent

Worst service I have ever experienced. They didn’t transfer my stamp duty payment to HMRC. They blackmailed me to rescind a complaint. They failed to communicate throughout the process.

July 1, 2022
Law and Lawyers Solicitors logo

Reply from Law and Lawyers Solicitors

Hi Jane, Thank you for taking time to review our firm.

We apologize for any rough experience you had with our firm. We have a high standard of client care at our firm and you shouldn't been an exception.

We will investigate this further and provide an update shortly. Thank you

Rated 2 out of 5 stars

Extremely stressful to be a client of this firm

Right from the start they were difficult to communicate with - poor English skills via email, my questions glossed over or ignored, and extremely long waiting times to hear back on critical information. I would have considered dropping the deal entirely if I had more time.

I was highly stressed throughout the extremely drawn out process (which lasted almost 4 months until completion), because I didn't know if anything would happen at even the most basic level. Eventually, I gave up asking for assistance, despite knowing that this could cost me financially later, and instead just pushed for the deal to get finalised. As an example, I requested changes to a legal document which never even materialised by the end.

The assigned solicitor only responded to an email once throughout this whole process (otherwise, it was legal assistants on the job), and even then this person failed to answer my query. We wanted to know if we should get a retainer to cover ourselves in the event that the radon risk mentioned in the survey was an actual problem - they simply stated they were not experts in radon, completely missing the point that we wanted legal advice to protect against the risk, not whether it was an actual risk. This kind of lack of attention to detail defined most of the process.

What an absolute nightmare. For a firm that is in the legal industry, it really sets the bar as low as physically possible.

August 9, 2022
Unprompted review
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Reply from Law and Lawyers Solicitors

Hi Sean, Thank you for taking time to review our firm.

We apologize for any rough experience you had with our firm. We have a high standard of client care at our firm and you shouldn't been an exception.

We will investigate this further and provide an update shortly. Thank you

Rated 5 out of 5 stars

Just completed my re-mortgage of…

Just completed my re-mortgage of commercial property. Very prompt services and friendly staff.

August 26, 2022
Unprompted review
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Reply from Law and Lawyers Solicitors

Hi Anwar, Thank you for taking time to review our firm!

We are happy to hear our clients feel taken care of every step of the process

Rated 5 out of 5 stars

House purchase, great service

Sreekumar and the team at law and lawyers provided great services to me from start to finish. They completed all paperwork for my housing move very quickly and always kept me up to date. Will defo use again and recommend to others. Thank you for your help!

August 26, 2022
Unprompted review
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Reply from Law and Lawyers Solicitors

Hi Mohammed, Thank you for taking time to review our firm!

We are happy to hear our clients feel taken care of every step of the process

Rated 5 out of 5 stars

Law and lawyers

Law and lawyers, my experience with them is so smooth and easy. Jiji and Aasha has been instrumental in getting things run in a timely manner. Never seen solicitors previously working so quickly. Truly top class people

July 20, 2022
Unprompted review
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Reply from Law and Lawyers Solicitors

Hi Raya, Thank you for taking time to review our firm!

We are happy to hear our clients feel taken care of every step of the process

Rated 5 out of 5 stars

A wonderful lawyer

Choosing Mr Narayanan as my lawyer for the purchase of my property was an excellent decision. Him and his team have always completed work in a timely and professional manner. I would highly recommend Mr Narayanan’s services to anyone in need of a lawyer to assist them in their property related matters.

July 15, 2022
Unprompted review
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Reply from Law and Lawyers Solicitors

Hi Nazma, Thank you for taking time to review our firm!

We are happy to hear our clients feel taken care of every step of the process

Rated 5 out of 5 stars

53 Plested Court, AYLESBURY, Buckinghamshire, HP22 5UB

I purchased a property and was completed on the 24th of June. Law and lawyers have done a fantastic job in completing the transaction.
I was given exceptional service. The communication was pretty good and didn't have to bother.
Sera Varghese was really helpful and she was brilliant. She was on top of everything and coordinated her colleagues well to support the clients. I take this opportunity to thank Sera for her service given to me.
I strongly recommend Law and lawyers for any sort of property conveyancing.

July 1, 2022
Unprompted review
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Reply from Law and Lawyers Solicitors

Hi, Thank you for taking time to review our firm!

We are happy to hear our clients feel taken care of every step of the process

Rated 5 out of 5 stars

good conveyancing services

I have received competent and professional conveyancing services from Law and Lawyers right from the initial contact through to the completion. Thank you Aasha, Bhagya and Jiji.

June 30, 2022
Unprompted review
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Reply from Law and Lawyers Solicitors

Hi Santanu, Thank you for taking time to review our firm!

We are happy to hear our clients feel taken care of every step of the process

Rated 1 out of 5 stars

Not professional and no response on emails

Case/File Number: C11123/FM. After multiple follow ups and a year worth of time I haven't received the registration documents yet. There's also a pending fund that needs to be released from the seller's solicitor which I've been chasing for many months now. Every time I call I'm told that I'll be given a call back.

I've talked to their team multiple times on phone and email. I've also talked to their MD many times without any productive outcomes.

June 28, 2022
Unprompted review
Law and Lawyers Solicitors logo

Reply from Law and Lawyers Solicitors

Hi Unnikrishnan, Thank you for taking time to review our firm.

We apologize for any rough experience you had with our firm. We have a high standard of client care at our firm and you shouldn't been an exception.

We will investigate this further and provide an update shortly. Thank you

Rated 5 out of 5 stars

The best Solicitors looking after the…

The best Solicitors looking after the clients
Any time I need solicitor I will come back
The best best service

June 27, 2022
Unprompted review
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Reply from Law and Lawyers Solicitors

Hi Ewa, Thank you for taking time to review our firm!

We are happy to hear our clients feel taken care of every step of the process

Rated 5 out of 5 stars

5 star

nice,good service,friendly staff

June 8, 2022
Unprompted review
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Reply from Law and Lawyers Solicitors

Hi Zydrunas, Thank you for taking time to review our firm!

We are happy to hear our clients feel taken care of every step of the process

Rated 5 out of 5 stars

My mortgage advisor recommend this…

My mortgage advisor recommend this solicitors, we start the progress of my mortgage April and we finish the completion last May 27, 2022, so far my experience on this firm I can rate from 1-10 I gave them a 9 or 10, i have a good transaction with them, highly recommend then.

June 8, 2022
Unprompted review
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Reply from Law and Lawyers Solicitors

Hi Chamba, Thank you for taking time to review our firm!

We are happy to hear our clients feel taken care of every step of the process

Rated 5 out of 5 stars

Brilliant

The organisation of the solicitor we used was immaculate, very good communication and was always willing to answer our calls.
The solicitor was always very good with answering our questions, no matter how silly.
His work was very efficient, ensuring that our funds was cared for and to always keep us updated whenever there was changes, difficulties or anything else we may needed to provide.

May 17, 2022
Unprompted review
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Reply from Law and Lawyers Solicitors

Hi Sherielea, Thank you for taking time to review our firm!

We are happy to hear our clients feel taken care of every step of the process

Rated 5 out of 5 stars

A friend of mine recommended Sreekumar…

A friend of mine recommended Sreekumar and Antony to me for the purchase of our first home and I will be recommending them to everyone now too.They made our experience a completely joyful one.The team provided a first class and expertise service. They played an integral part in getting contracts exchanged and completed very quickly and smoothly. If you are looking for a conveyancer then this is the one for you trust me!

May 7, 2022
Unprompted review
Law and Lawyers Solicitors logo

Reply from Law and Lawyers Solicitors

Hi Aru, Thank you for taking time to review our firm!

We are happy to hear our clients feel taken care of every step of the process

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