Lawhive Reviews 

2,822
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,111 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and efficient legal service, noting that professionals are approachable, patient, and exceptionally helpful when explaining complex procedures. People consistently point out the smooth digital portal and reassuring support provided throughout their transactions. Some reviewers were not happy with communication, mentioning significant delays, unresponsiveness, and difficulties getting timely updates on their matters. A few consumers also experienced prolonged waiting times, unresponsive lawyers, and a lack of proactive follow-ups regarding their case progress. Additionally, a small group of users noted issues with lawyers going missing or failing to handle basic tasks effectively.

What people talk about most

Staff

Customers expressed great satisfaction with the staff, noting they were professional, knowledgeable, and... See more

Service

People report high satisfaction with the professional service received, highlighting excellent communication... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently noting that advisors are responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lawhive has been truly wonderful and still is in supporting me in every aspect. Truly helpful in every way. Always there ready to support, always fast to respond with accurate statements, makes y... See more

Rated 5 out of 5 stars

I am so pleased I used Lawhive to sell my business. Not only was the fixed rate an excellent deal, but the lawyer assigned to my case, Geoffrey Caesar, was just excellent and I felt I couldn't have h... See more

Company replied

Rated 5 out of 5 stars

Great service from Madrussar. Always available when I needed advice. Guided me through a difficult tenant eviction process. Knowledgeable and reliable, he made sure I went through all the right steps... See more

Rated 5 out of 5 stars

From the first phone call I was treated with respect and had everything explained to me without any pressure to proceed with the service offered . When I decided to move forward Paulette instilled con... See more

Company replied


Company details

  1. Legal Services

Written by the company

Lawhive is the modern law firm delivering responsive and professional legal help with transparent pricing.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(2,822)

1,016 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Angalee Pandya

Angalee Pandya has been very helpful and supportive, explaining everything with great detail and keeping me updated. Thank you

June 8, 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Marta,

Thank you for the lovely review. We're glad that Angalee has been able to support you with your case to the high standard we expect!

Kind Regards,
Elliott

Rated 5 out of 5 stars

I would like to say a massive thank you…



I would like to say a massive thank you to Geoffrey Caeser for being so thorough, helpful, and supportive throughout the process. He was extremely knowledgeable and took the time to explain everything clearly. His documentation and instructions were well-prepared, easy to follow, and guided us every step of the way. We felt fully supported and confident thanks to his expertise and professionalism. We would highly recommend Lawhive and Jeffrey in particular to anyone seeking legal assistance. Thank you again for all your help.

January 1, 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Jeylan,

Thank you for the wonderful review! We truly appreciate you recommending Lawhive and Geoffrey to others who are seeking legal assistance.

Delivering thorough, knowledgeable, and professional support is exactly what we aim for, so it's great to hear that his guidance helped you every step of the way. Your feedback means a lot to our entire team.

Kind Regards,
Elliott

Rated 4 out of 5 stars

Good service for small legal matters

We were quickly assigned a solicitor. They managed to deal with our matter quite well while listening to our feedback. Overall a good service for small legal things like handling a license to alter. The only downside is that there is only a chat and you never really speak to your solicitor face to face. But sometimes you don't really need to.

April 24, 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Alessio,

Thank you for taking the time to share your feedback. We're glad we could quickly assign a solicitor to handle your license to alter and that you found our team so attentive to your feedback! While our digital chat setup replaces traditional face-to-face meetings, we're pleased it proved to be an efficient way to get your legal matter sorted.

We truly appreciate your review and look forward to helping you with any similar matters in the future.

Kind Regards,
Elliott

Rated 5 out of 5 stars

Asan represented us and made the whole…

Asan represented us and made the whole process seamless. Much appreciated, thanks

June 3, 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Ruth,

It's great to see that Asan's actions made for an efficient and smooth case. We're glad we could help at Lawhive!

Kind Regards,
Elliott

Rated 5 out of 5 stars

Had a seamless experience

Had a seamless experience. Everything was well managed and easy to track. Thanks Asan for all your work. Much appreciated.

June 3, 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Natasha,

Thank you for your kind review of Lawhive and your lawyer Asan! We're glad we could help with your case.

Kind Regards,
Elliott

Rated 5 out of 5 stars

Good outcome.

Good, efficient service. I particularly appreciated the timely updates and good outcome.

June 4, 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Ian,

Thank you for sharing your thoughts and experience with us! We truly appreciate it.

Kind Regards,
Elliott

Rated 5 out of 5 stars

Amazing company

I have used this company a couple of times and both times have been amazing!!
It's simple to get a quote which is fixed unless agreed otherwise. All interactions have been amazing and the communication has been great!! Would highly recommend!!

June 4, 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Hmm,

Thank you for your recommendation! Having you return to Lawhive a couple of times is the ultimate compliment for our team. We love hearing that you found our fixed-fee quote process simple to navigate and that our communication kept you feeling supported throughout.

We appreciate your ongoing trust in us and look forward to helping you again in the future.

Kind Regards,
Elliott

Rated 5 out of 5 stars

Great experience

Great experience, Ishrat was professional and friendly. Super special experience

June 4, 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi there,

Thank you for your kind words towards Lawhive and Ishrat! It's truly appreciated.

Kind Regards,
Elliott

Rated 4 out of 5 stars

Radio silence - now vastly improved

Radio silence - no response to queries. (1-star review) I have sent many emails direct to the solicitor concerned asking for an update with no response, asked for help from Lawhive and still..... nothing.
I have absolutely no idea how my case is progressing or even if it is progressing. It would be so easy just to send a brief email to me telling me when I could expect a response but nothing at all is awful.
**Update*** 26.6.26 and change to star review
A new lawyer Amit has been assigned and he is like a breath of fresh air; very proactive. I live in hope that this case will be concluded reasonably soon and the only delays are with the other party. I also had a productive conversation with someone at Lawhive who could see where the issues were - as far as I could see they simply hadn't monitored the account activity or they would have spotted something was wrong

June 4, 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi there,

Thank you for your feedback, and I am sorry to hear about your experience and the lack of communication you have received.

At present, we have been unable to locate your case on our system and have therefore sent you a request for some further information so that we can identify the matter correctly.

Once we receive this, a member of our team will review the situation, reach out to you directly, and investigate the concerns raised. We are looking to get this resolved for you as quickly as possible.

Kind regards,
Regina, at Lawhive

Rated 5 out of 5 stars

Outstanding service from Grace

We had a small hicup with our case initially, but once Grace took over everything was handled exceptionally well. Grace's professionalism, communication and commitment were excellent.

A big thank you Grace for her support - she is a real credit to the team. Highly recommended!

June 3, 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Dinesh,

Thank you for sharing your experience with us. While we're sorry to hear there was a small initial hiccup with your case, we are absolutely delighted that Grace was able to step in and handle everything so exceptionally. Her professionalism and commitment are exactly what we strive for at every stage.

Thank you for the high recommendation and for recognising Grace as a true credit to our team! We will be sure to pass your kind words on to her.

Kind Regards,
Elliott

Rated 5 out of 5 stars

I recently used this company for a…

I recently used this company for a transfer of deeds and was very impressed. The professionalism of Laila Gutins service made me feel at ease with things I didn’t understand everything was explained to me very thoroughly.Everything went very smoothly and can’t Thankyou enough

June 3, 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi There,

Thank you for your feedback! It's wonderful to hear that you were so impressed with the professionalism during your recent transfer of deeds. Legal matters can feel daunting when you aren't familiar with the details, so we're glad our lawyer took the time to explain everything thoroughly and ensure a smooth experience.

Kind Regards,
Elliott

Rated 5 out of 5 stars

Asan valimahomed did an amazing job…

Asan valimahomed did an amazing job soliciting our house sale. Very swift, amazing response time. Would 100% recommend

June 1, 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Ibrahim,

Thank you for your kind review and recommendation! We're glad Asan was able to make it a smooth process for you.

Kind Regards,
Elliott

Rated 4 out of 5 stars

Exceptional Support

I am writing to express my appreciation for the support provided by Sabbir and Basmah during the purchase of my flat.

Thoughtout the entire process they were consistently helpful and professional. I particularly valued their willingness to go the extra mile, providing thorough advice and support via both emails and telephone.

June 1, 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Josephine,

We really appreciate you leaving such a kind review about your experience. It's great to hear that Sabbir and Basmah provided the dedicated support you needed to make your flat purchase run smoothly, ensuring they were always available with thorough advice over both email and telephone.

Thank you for trusting us with your property matter, and we hope you're settling into your new home! Please feel free to get in touch if we can help you with any future legal needs down the line.

Kind Regards,
Elliott

Rated 5 out of 5 stars

I would highly recommend Lawhive's…

I would highly recommend Lawhive's services.

My case was assigned to Emete, and she has been brilliant throughout. She was professional, knowledgeable, extremely caring, and consistently supportive during what was a challenging period.

On many occasions, she went above and beyond, and at times her support felt more like that of a caring big sister than simply a legal adviser. I am incredibly grateful for her genuine care, dedication, and commitment to achieving a positive outcome.

Thank you, Emete, and the Lawhive team, for all your support.

June 2, 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Rose,

We really appreciate you leaving such a wonderful review for Emete and the Lawhive team. Navigating a difficult legal matter is never easy, so hearing that Emete provided such a high level of professional, knowledgeable, and caring support is fantastic to know.

We always aim to combine legal expertise with true compassion, and we're so glad this dedication led to a successful result for you. Thank you for your high recommendation!

Kind Regards,
Elliott

Rated 2 out of 5 stars

Poor, slow, and unclear support

Poor communication, terrible customer handling skills, no timely replies. A very stressful transaction. I gave it 2 stars because there is quality support team that intervened and got things back on track.
After this, I worked with a local solicitor firm for a house purchase and it was heaven in comparison.

March 2, 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Elena,

Thank you for your feedback, and I am sorry to hear about the issues you have experienced.

We have sent a request for some further information as we are currently unable to locate your details on our system. Once this information is received, a member of our team will reach out to you directly to assist further. As we would like to rectify this for you.

Alternatively, you are welcome to contact support directly if this is easier.

Kind regards,
Regina, at Lawhive

Rated 5 out of 5 stars

Yuliya was very supportive and efficient

Yuliya was very supportive and ensured the D81 and consent order was completed quickly and efficiently. She was very easy to liaise with, and quick to respond with advice.

June 1, 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Katherine,

We're very grateful for your review regarding your experience with Yuliya. Sorting out a consent order and D81 can often feel like a stressful task, but hearing that Yuliya made the process smooth, quick, and efficient is exactly what we like to see. Thank you for highlighting her responsive advice and supportive nature.

Kind Regards,
Elliott

Rated 5 out of 5 stars

Trasfer of Equity

I had an excellent experience with Lawhive, and in particular with Laila Gutin, during the completion of my transfer of equity. Laila was professional, efficient, and supportive throughout the process, keeping me informed at every stage. I am grateful for her help and would recommend Lawhive and Laila Gutin to anyone needing legal assistance with a transfer of equity.

May 29, 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Des,

Thank you for your review! It's wonderful to hear that you had such a positive experience with Lawhive during your transfer of equity. We always aims to combine a high level of professionalism with an efficient approach to ensure everything progresses smoothly for our clients.

We are very grateful for your support and recommendation, and we will make sure Laila receives your kind feedback.

Kind Regards,
Elliott

Rated 5 out of 5 stars

I was skeptical at first as I’ve never…

I was skeptical at first as I’ve never used LawHive before, I got appointed to Nichola who was the best person for my case - she immediately made me feel comfortable and explained everything to me so I could understand it fully.

Thank you Nichola, I appreciate everything you’ve done.

May 1, 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Josh,

Thank you so much for sharing your feedback with us. It's completely natural to feel a bit skeptical when trying a new service for the first time, so we're delighted that Nichola was able to put your mind at ease straight away! Making our clients feel comfortable and fully supported from day one is a top priority for us.

We really appreciate your review and will be sure to pass your kind words on to Nichola.

Kind Regards,
Elliott

Rated 5 out of 5 stars

Compassionate and professional support during a difficult time

I am very grateful for the support I have received from Dilishi Dhanapala at Lawhive Legal Ltd during a very difficult and emotional time in my life.

Although I am still at the early stage of the divorce process, my experience so far has been very positive. Dilishi has been understanding, patient, and professional throughout. I have really appreciated the way she has taken the time to explain things clearly, respond with compassion, and reassure me when I have felt overwhelmed.

Her approach has made me feel listened to, respected, and supported. Divorce and financial matters can feel very stressful and upsetting, but Dilishi has handled everything so far with care and sensitivity.

I hope this level of support and professionalism will continue as the process moves forward. Based on my experience so far, I would recommend Dilishi Dhanapala and Lawhive Legal Ltd to anyone looking for a solicitor who is knowledgeable, professional, and genuinely understanding of the emotional impact of the situation.

May 4, 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Sathiyakumary,

Thank you for choosing Lawhive to support you, and we appreciate your recommendation of Dilishi. It's great to hear that their compassionate and professional approach has made a positive impact during the early stages of your case. Ensuring our clients feel reassured and clearly informed when handling stressful financial matters is exactly what we strive for!

We are fully dedicated to providing you with this same exceptional level of care as your case moves forward. If we can support further in any way, please don't hesitate to reach out.

Kind Regards,
Elliott

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