Lawn Kit Reviews 50

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness and durability, with many finding them superior to alternatives. The service is frequently highlighted as excellent, with consumers appreciating the prompt communication, helpful advice, and efficient delivery. Many people also commend the staff for their knowledge and willingness to assist. However, some customers also noted issues with delivery services, mentioning instances of damaged products upon arrival. Additionally, a few people experienced minor quality concerns with specific components, such as screws, or observed protective coatings coming off under certain conditions.

What people talk about most

Product

Customers consistently express high satisfaction with the products. Many reviewers praise the quality,... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of the... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fantastic and great... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the swift delivery, with some... See more

Staff

Users describe positive interactions with staff. Customers consistently praise Andy, highlighting his... See more

Based on these reviews

Rated 5 out of 5 stars

Andy is very informative and replies to emails and questions very promptly and makes buying products of him very easy !! The products he sells are top quality and do the job as his website describes!!... See more

Rated 5 out of 5 stars

Excellent lute, good weight to it without being overly heavy. It makes levelling and overseeding larger patches easy, achieving the perfect finish every time. Lawn kit made it clear I had to buy the h... See more

Rated 5 out of 5 stars

I've bought several tools from Andy @ Lawn Kit and I've seen many poor imitations sold by others. If you want to save a few quid you can roll the dice, but if you want something that will last season... See more

Rated 5 out of 5 stars

Have purchased from Andy at Lawn-Kit.com for 2 years now, quality Lawn Care products from Lutes, Compost Rollers , Manual Aerators and Feeds. All products used on my clients lawns and are just as... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top feeds and seeds

I am a professional gardener and I use these feeds and seeds with fantastic results. Quick delivery and always quick communication from Andy.

April 10, 2026
Rated 5 out of 5 stars

Fantastic customer service

I’ve already reviewed the products that Andy supplies and have ordered further items as they are that good. This time sadly the Parcel Force delivery process really was bad and the products arrived damaged beyond any reasonable salvage, therefore I rejected the delivery. Andy was very proactive in his response to the issue, replying late that same evening ( way beyond any normal office hours) and subsequently swiftly despatched new products with a different carrier. It’s such a shame that carriers don’t respect the goods that they are entrusted to carry and paid handsomely to do so. It’s very clear that Andy cares about his customers, his products and his reputation . Well done!

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. From filling the online form in, to request information to ensure I had the correct cassette to confirm, through to swift delivery and then using the actual product.

It's done a fantastic job as a first pass... Can't wait to see the results this summer.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Very knowledgeable and helpful

Very knowledgeable and helpful. Spent a lot of time talking me (a novice) through my current setup with some great suggestions on where to focus. Very well priced and the willingness to provide help/share knowledge is priceless. Will he using Lawn-Kit for my garden maintenance supplies from now on.

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

Quality tool, quality service…

I purchased a hollow tine aerator from Andy last summer and the quality is excellent.
Tried to use it recently as we enter spring but kept having trouble with blocking.
I reached out to Andy who responded within hours, gave me some really good advice and it is now working like a dream.
My lawn is about 125sqm so manually aerating is hard work but the reward is worth it.
Great product, great support, thanks Andy.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Andy is very informative and replies to…

Andy is very informative and replies to emails and questions very promptly and makes buying products of him very easy !! The products he sells are top quality and do the job as his website describes!!! Ive bought other aerator hollow tiners from other sellers and they were rubbish the one Andy sells works the cores just pop out of the tines,ive used it around 10 times now no clogging what so ever well worth the money.

March 3, 2026
Unprompted review
Rated 1 out of 5 stars

Not arrived

Not arrived. You need to chase your delivery company

February 24, 2026
Lawn Kit logo

Reply from Lawn Kit

Really struggling to understand the 1 star review. Your order was shipped the same day that it was received on a next day service. That's the best I can do.

ParcelForce have been unable to find the address, while I appreciate that is disappointing that is out of my hands.

At 16:25 today you emailed me telling me there was a problem, you had a reply within 90 mins apologising for that and saying I'd be onto ParcelForce's customer services in the morning to resolve it. I did ask if there were any instructions I could forward to help the driver find your address if they were struggling to locate you. I didn't receive a reply but you decided to leave a 1 star review shortly afterwards.

I can't deliver everything myself, delivery companies are sadly not perfect and these things do happen. I think it's grossly unfair to leave such bad feedback when every part of this order handled by Lawn-Kit has been handled professionally and promptly. This is a very small business trying to get established, I make a massive effort to try my very best to provide the best service possible and these reviews matter to us. To hold a problem caused by a courier against us is really disappointing and I hope you reconsider.

Rated 5 out of 5 stars

Manual core aerator

Manual core aerator arrived yesterday. Put together last night (instructions provided) and have been using for the last 3.5 hrs. Absolute dream to use there is nothing more satisfying than having cores extract every time you punch it into the ground. Previous to this I had a cheap core aerator and it blocked the majority of the time. The lawn kit arerator is very well made and more or less works every time on my clay soil. Well worth the money.

February 25, 2026
Unprompted review
Rated 4 out of 5 stars

Great product screws could have been…

Great product screws could have been better quality and the same size as the hollow tines ones other than that happy with purchase

January 26, 2026
Lawn Kit logo

Reply from Lawn Kit

Glad you're happy overall with the purchase, if you've had an issue with the screws please send me a message explaining what it is and will happily sort.

Rated 2 out of 5 stars

Value lawn aerator

I purchased the value lawn aerator and it arrived promptly once assembled I tried on my lawn.The grass was still wet and as I used it the black protective coating was coming of where u press on with foot.
I cleaned it up and have put it away and will only use it when the lawn is dry .

January 26, 2026
Lawn Kit logo

Reply from Lawn Kit

At Lawn-Kit we take great care in selecting our suppliers, the powder coater used for the aerators was chosen as it is accredited to AS9100 for aerospace quality standards. Despite our diligence in supplier selection, sadly a bit of paint chipped of this product though.

Customer was told they could return for a full refund or a replacement but declined both. Instead they were sent a partial refund to cover the cost of some paint if they wanted to touch up the chip and received an additional gesture of goodwill.

In the rare instances where there are problems with our products we try our very best to sort them and leave customers happy. Sadly sometimes no matter how hard you try you still get a crappy review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look