LawsonWestSolicitors Reviews 

173
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach, often making complex situations feel manageable and less stressful. Many highlight the excellent service, noting clear communication, prompt responses, and efficient handling of their cases. People appreciate being kept informed at every stage, with the team demonstrating deep knowledge and a genuine commitment to their clients' best interests. Reviewers frequently commend the quick response times and the overall seamless experience, often recommending the company for its reliable and professional legal support.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, knowledge,... See more

Service

People report positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Customer service

Consumers find customer service to be positive, with many praising the approachable, responsive, and... See more

Response time

Customers consistently note positive experiences with response times, highlighting the efficiency and speed... See more

Customer communications

Customers had positive experiences with contact, noting quick responses and efficient communication from the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We dealt with Kirsty Stening, what can we say! She was amazing from start to finish. Kirsty was so friendly and knowledgeable during my initial conversation with her, our situation was quite urgent bu... See more

Rated 5 out of 5 stars

Huge thanks to Kate Lea, Senior Solicitor, and Devin Fernando, Paralegal, and the Lawson West team! Kate was especially helpful—clear, attentive, and gave excellent legal advice. Devin has done incred... See more

Rated 5 out of 5 stars

We have recently finalised my late mother’s estate. Rebecca Boulter was the solicitor dealing with the estate. Rebecca was always available to explain anything we were not sure about. She was prof... See more

Rated 5 out of 5 stars

Joao at Lawson West was extremely helpful in talking me through some employment questions I had. He was very knowledgeable, clear in his explanations, and took the time to make sure I fully understoo... See more


Company details

  1. Legal Services & Government

Information provided by various external sources

Solicitors in Leicester; Lawson-West are specialist solicitors providing quality legal services in Leicester, Wigston and Market Harborough


Contact info

4.8

Excellent

TrustScore 5 out of 5

173 reviews

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No recent history of asking for reviews

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4.8

All reviews

(173)

76 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast & efficient service.

João Madeira helped me with a employment related issue. With his guidance this matter was resolved quickly and efficiently. I truly appreciate his experience. Thank you João.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Professionalism and Genuine Care from Sejal

I cannot recommend Sejal at Lawson and West Solicitors highly enough. She truly made a massive difference during what could have been a very difficult time.

From the moment of our first interaction, Sejal made me feel completely comfortable and at ease. Her approach is professional yet incredibly human and warm.

What truly sets Sejal apart is her genuine care and focus on my well-being. She took the time to listen patiently, explain every complex step clearly, and always ensured I felt supported and understood.

Sejal combines her excellent legal expertise with true dedication and compassion. If you are looking for a solicitor who genuinely cares and delivers brilliant results, look no further. Thank you, Sejal!

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Joao Madeira

Huge thank you to Joao Madeira for dealing with my employment issue so efficiently. He guided me through the process and I wouldn’t hesitate to recommend him and Lawson West solicitors.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Wendy and her team at Lawson West Solicitors are the best

Wendy and her team are the best! She made the process very easy for us even when it became stressful to continue.
I will recommend their service to anyone who want to buy a new home; whether right to buy, first time purchase or buy to let, they are truly the best! Their price is reasonable too. Thank you for the job well done!

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Professional, Responsive, and Highly Recommended

From my very first interaction, Vaishali impressed me. She responded to my online enquiry within 20 minutes, quickly grasped the situation, and untangled what another solicitor firm had made unnecessarily complicated. Her advice was clear, her communication prompt, and she made the whole employment law process feel manageable. I felt supported throughout and would confidently recommend her to anyone needing expert help.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Vicky and your team at Lawson West Solicitors

We found Lawson West Solicitors to provide a professional, diligent, and helpful service when dealing with our late Mum's estate. The estate was complicated by a Trust Fund and ongoing income that required skilful navigation to deal with. The team, personally led by Managing Director Vicky Jones, were exceptional in all aspects of the process and were warm and understanding throughout this difficult time.

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

Huge thanks to Kate Lea

Huge thanks to Kate Lea, Senior Solicitor, and Devin Fernando, Paralegal, and the Lawson West team! Kate was especially helpful—clear, attentive, and gave excellent legal advice. Devin has done incredible work for me over the past few weeks. They were friendly, professional, and made everything much easier to handle. I would definitely recommend them to anyone dealing with employment matters. Excellent support all the way through!

August 22, 2025
Unprompted review
Rated 4 out of 5 stars

Great assistance at all stages

When my mum passed away, as named executors, my sister and myself decided to pass all documents to a solicitor rather than attempting to do any of the probate ourselves. As her will was written by Lawson-West they were our obvious choice. This proved to be a prudent move as there were multiple issues that needed addressing.
Our case was referred to Rebecca Boulter who turned out to be a god send. She referred all issues to the relevant department who all kept us up dated at all stages. Without Rebecca and all of her colleagues in various departments at Lawson-West we would never have managed this ourselves
I can`t thank Rebecca and her colleagues at Lawson-West enough for everything they have done.

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

We have recently finalised my late…

We have recently finalised my late mother’s estate.
Rebecca Boulter was the solicitor dealing with the estate. Rebecca was always available to explain anything we were not sure about. She was professional always polite and easy to talk to.
Nothing was to much trouble and she made us feel at ease during a very difficult time.
Contact with Rebecca whether by email or telephone were always dealt with quickly.
I would highly recommend Lawson and West and would definitely use them again in the future should I ever need advice.

August 13, 2025
Unprompted review
Rated 1 out of 5 stars

Charlotte is the worst

The service we recieved could not have been worse there was little to no communication to the point where we were sending emails and calling multiple times a day and charlotte was always conveniently in a meeting or out with another client or on holiday at one point for two weeks, on one occasion we asked to speak to her manager and she was suddenly available straight away, she lied to my partner about what i had said to her regarding dates i was unavailable, they also refused to work on any documents concurrently despite allegedly just waiting for replies/ documents from the sellers solicitors (claims which also clashed with what our estate agent told us) this drew out what we were promised would last 8-12 weeks to it not being resolved after 16 weeks, i strongly recommend that you go else where for help buying property this experience has left me and my partner 3 grand poorer without the house we trying to purchase and very bitter at our customer service

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

. Employment matter

i was represented Sejal for my employment matter. It was clear from the beginning she had my interests at heart and listened and understood my case fully. it's not an easy journey running an employment tribunal, but Sejal and Nelaksha made that process feel much more manageable, as the closer it got to the final hearing the more things were needed and it became clear the work I thought I had done was very little vrs the last few weeks (stressful) . But Sejal and Nelaksha took care of that for me. Thanks for the support over a long journey.i would recommend the firm and the 2 of my representatives.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

I contacted this solicitors on behalf…

I contacted this solicitors on behalf of my daughter who has dyslexia. Sejal was very understanding and started work on our situation straight away. I was tagged in all correspondence so I could explain the emails that were sent to my daughter. All documents were signed via email. Sejal was very efficient and took the stress out of our situation. I would recommend LawsonWest Solicitors

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Joao

Great service from Joao and the team at Lawson West. From initial discussions to the completed service. I found Joao extremely professional and great to work with. Would highly recommend! Thanks

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of working…

I recently had the pleasure of working with Lawson West Solicitors on a commercial property matter, and I couldn't be more impressed. Dylan, the solicitor handling my case, was exceptional. His professionalism and expertise shone through from start to finish. He was knowledgeable, efficient, and worked diligently to complete the work as quickly as possible.

Dylan's dedication and attention to detail ensured a smooth process, and I appreciated his proactive approach. A huge thank you to Dylan and Lawson West Solicitors for their outstanding service. I would highly recommend them to anyone in need of solicitor services – they're top-notch!

June 15, 2025
Unprompted review

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