LawsonWestSolicitors Reviews 

173
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach, often making complex situations feel manageable and less stressful. Many highlight the excellent service, noting clear communication, prompt responses, and efficient handling of their cases. People appreciate being kept informed at every stage, with the team demonstrating deep knowledge and a genuine commitment to their clients' best interests. Reviewers frequently commend the quick response times and the overall seamless experience, often recommending the company for its reliable and professional legal support.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, knowledge,... See more

Service

People report positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Customer service

Consumers find customer service to be positive, with many praising the approachable, responsive, and... See more

Response time

Customers consistently note positive experiences with response times, highlighting the efficiency and speed... See more

Customer communications

Customers had positive experiences with contact, noting quick responses and efficient communication from the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We dealt with Kirsty Stening, what can we say! She was amazing from start to finish. Kirsty was so friendly and knowledgeable during my initial conversation with her, our situation was quite urgent bu... See more

Rated 5 out of 5 stars

Huge thanks to Kate Lea, Senior Solicitor, and Devin Fernando, Paralegal, and the Lawson West team! Kate was especially helpful—clear, attentive, and gave excellent legal advice. Devin has done incred... See more

Rated 5 out of 5 stars

We have recently finalised my late mother’s estate. Rebecca Boulter was the solicitor dealing with the estate. Rebecca was always available to explain anything we were not sure about. She was prof... See more

Rated 5 out of 5 stars

Joao at Lawson West was extremely helpful in talking me through some employment questions I had. He was very knowledgeable, clear in his explanations, and took the time to make sure I fully understoo... See more


Company details

  1. Legal Services & Government

Information provided by various external sources

Solicitors in Leicester; Lawson-West are specialist solicitors providing quality legal services in Leicester, Wigston and Market Harborough


Contact info

4.8

Excellent

TrustScore 5 out of 5

173 reviews

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No recent history of asking for reviews

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4.8

All reviews

(173)

76 reviews in the last 12 months

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Rated 5 out of 5 stars

I had excellent fast and efficient…

I had excellent fast and efficient service from sejal.Iwas seen immediately after just visiting the office without an appointment and the work began the same day.Everything was sorted by email and docusign so i had no need to re-visit.Sejal made the whole experience flow simply and i am very grateful.I would certainly recommend your services.

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

They took on the big guys and won :)

I worked with Sejal and João on a lengthy and complex legal case that I had raised, which involved hundreds of pages of evidence to review. They were terrific, had complete faith in my case, and stuck to all the challenging timelines the court demanded. My adversary was a large, well-known international company with access to unlimited legal resources, so we faced a significant challenge. After a year of methodically pursuing them for justice, they were successful in gaining a settlement. They were able to provide me with some closure to a highly stressful and unfair situation. Some solicitors only take on the "easy" cases; Sejal and Joao, however, were willing to take risks, which led to a successful outcome. Thank You!

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

There is a first time for everything

I am not the biggest fan of having to deal with solicitors, but on this occasion it was a delight, from start to finish, excellent price, excellent service and done very quickly, sadly that hasn't always been my experience, Superb !!!! Highly Recommended

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely excellent service from start…

Absolutely excellent service from start to finish. My solicitor was Sejal and she was very supportive and professional throughout what was a really stressful experience for me. Her advice was practical and her communications were very reassuring. She took charge of the situation and made sure I came out with the best outcome. Thanks millions Sejal, and LawsonWest Solicitors.

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Transfer of equity

Wendy, theanne and Claire have been amazing. Made it so easy and completed quickly. Thankyou so much for your help

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent and extremely efficient…

Excellent and extremely efficient service. Wendy made the process run very smoothly and ensured we completed in the timeframe specified. Easily contactable and always returned calls and emails quickly. Will definitely use again for next property purchase. Thank you.

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing throughout

Sejal Patel was great! She explained everything fully, did everything to help me and gave great service all around. Could not have asked for a better experience or person. Thank you!

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

Dylan from Lawson West Solicitors

Dylan from Lawson West Solicitors has restored my faith in solicitors and the most difficult of processes imaginable. From the outset his professional demeanour yet personable approach to a complicated transaction gave me the confidence to put my faith in this company. You will not be disappointed, my advice is use this company and be in no doubt they will get the job done whilst being approachable and knowledgeable at all times. Gary S

April 14, 2025
Unprompted review
Rated 1 out of 5 stars

Something Strange going on Here !

I'd not really considered much more about Lawson-West after they'd dropped me and partially reimbursed my fees I'd paid upfront after one of their partners left following my initial virtual interview with her. Until today, when I received an unwarranted commercial email from them, I'd not signed up for. As I was deleting it, I spotted the name of the partner under the picture of the partner that had done the Teams call with me... not the person that I'd been interviewed by. All very odd... so the partner had already left, and a different partner had assumed her persona to carry out the work ! Worrying !

January 17, 2025
Unprompted review
LawsonWestSolicitors logo

Reply from LawsonWestSolicitors

Thank you for your comments and we are sorry to hear of your concern. If you would like to contact us directly at lw.marketing@lawson-west.co.uk we would be very happy to consider this further.

Rated 5 out of 5 stars

Once again a great experience dealing…

Once again a great experience dealing with Lawson West. It was a pleasure dealing with Kay Brown who was helpful and very professional throughout the whole process. I can thoroughly recommend Lawson West as they have been excellent every time I have needed their service.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Commercial Acquisition

Worked with Russell Dowling and Namisha Nijjar on a recent deal. Of course, as with every other deal, there are ups and downs, but this one truly needed to complete before a set deadline. Namisha came through with her support and I'd like to say a big thank you to the Commercial Acquisitions team.

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

The Best Solicitors in Leicester

We would like to express our gratitude to Wendy, Theanne, Claire and the team at Lawson-West for their support, guidance and hard work in representing us.

From the initial introduction and ongoing discussions and development Wendy has been professional in all aspects. The hard work and turnaround times were super efficient and the detail to gain all information from all vendors were second to none.

If you’re looking for solicitors who deliver for you, we would recommend Lawson-West but in particular Wendy Andrews. She is welcoming, friendly, well organised, so experienced and knowledgeable and we really appreciated this as it made the process of buying our home easy and enjoyable.

We would like thank you once again for helping us with purchasing our home!

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service and attention to detail…

Thank you Dylan for an exceptionally efficient and dedicated response in the last 4 working days before Christmas when I needed legal support for bridging finance for a property investment. The aftercare was very supportive and followed up the vendor’s and finance provider’s solicitors to keep them on track. As a newbie, I couldn’t have wished for more patient explanations.

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

EXCELLENT SERVICE

I dealt with Dylan who was highly recommend to me. He was very approachable, super quick and efficient and gets the job done. I am hours away from Leicester but this made no difference whatsoever and I would not hesitate to use again as and when needed.

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

I recommend Wendy Andrews

Wendy and her team are extremely friendly and efficient. They kept me up to date throughout the process.
The offices have good parking and very professional meeting rooms.

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

First Rate in Every Respect

I have no hesitation in leaving the most positive feedback for Lawson West in general and Sejal Patel in particular. She was extremely supportive, professional and gave concise and clear advice to achieve the desired outcome. 10/10

January 14, 2025
Unprompted review

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