Lawsons (Whetstone) Ltd - Acton Reviews 33

TrustScore 4 out of 5

4.2

2/4 Colville Road, Acton, W3 8BL London, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Lawsons in Acton have been truly wonderful- we had some ideas on how to put up a trellis on a shop flat roof balcony and there patience with me was so appreciated and the ideas to see what would work... See more

Rated 5 out of 5 stars

Andrew Lawsons at Edgwere it’s very handsome early as handsome as Lee Cole’s But not as good looking as Mark O’Connor at Lawsons Whetstone top service top firm

Rated 5 out of 5 stars

Professionalism from from Aton branch Manager Andy and Nicoll adviser and till operator. Delivery of materials was on time as toled. The all workforce in branch is polite and friendly helping costum... See more

Rated 5 out of 5 stars

Great service by Mr Kamlesh. Fast delivery and cheap price and very reliable. Will definitely recommend Lawsons to everyone. Thanks Kam, much appreciated.


Company details

  1. Lumber Store
  2. Building Materials Store
  3. Fence Supply Store

Written by the company

Lawson and Son Timber Merchant was established in 1921 in North London, becoming Lawsons Whetstone Ltd in 1931. Here at Lawsons, we stock a huge range of premium and high quality fencing supplies, consisting of fence panels, fence posts, gravel boards, closeboard fencing, fencing accessories and much more. Being one of the largest timber and builder's merchant in London and the South East allows us to stock timber fencing in much larger volumes than smaller suppliers, meaning that you benefit from our range of fencing and timber products.

Family Values, Professional Service

Written by the company

Lawsons is a family-owned company, established in 1921, and we pride ourselves on our customer service - whether you're a tradesman/builder or a novice DIY enthusiast.

Contact info

  • 2/4 Colville Road, Acton, W3 8BL, London, England, United Kingdom

  • 020 8992 1177

4.2

Great

TrustScore 4 out of 5

33 reviews

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1-star

Replied to 87% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Poor services

I have had two deliverys and both have been very late.
Staff are a bit rude driver was unhelpful.
I was thinking of useing them as my main supplier
I will be looking else where.

May 14, 2026
Lawsons (Whetstone) Ltd - Acton logo

Reply from Lawsons (Whetstone) Ltd - Acton

We’re sorry to hear about your experience and appreciate you taking the time to leave feedback. This is certainly not the level of service we aim to provide.

Please could you email us at online@lawsons.co.uk with your order details so we can look into this further and use your feedback to help us improve our service in the future.

Rated 4 out of 5 stars

Competitive pricing

Competitive pricing. Very helpful and friendly staff.
Would have been 5 stars, but one of the items shown as in stock on the web page, was out of stock in store with no equivalent product available.

February 10, 2026
Rated 5 out of 5 stars

Lawsons in Acton have been truly…

Lawsons in Acton have been truly wonderful- we had some ideas on how to put up a trellis on a shop flat roof balcony and there patience with me was so appreciated and the ideas to see what would work
Thank you Kam and Andy

May 18, 2023
Rated 3 out of 5 stars

One of the staffs not helpful

Everyone is very helpful, and pleasant, I am fully satisfied with the service, except one of the yards man, called Hassan, not very helpful and in fact he would walk past you and ignores you completely, pretending he is busy, he is very lazy and argumentative, he lets the branch down big time. I assumed he was like that with me, but other customers have said their experience with him has been the same. He lets this branch down. The above comments apply to numerous visits and not just one day.

April 12, 2023
Rated 5 out of 5 stars

Great service by Mr Kamlesh

Great service by Mr Kamlesh. Fast delivery and cheap price and very reliable. Will definitely recommend Lawsons to everyone.
Thanks Kam, much appreciated.

April 13, 2023

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