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Rated 1 out of 5 stars

Purchased an Odeon PM Noir on February 6th and received the bag on March 4th. The bag I received was of poor quality (odd lines in the pattern), so I contacted the seller for an exchange or refund as... See more

Rated 4 out of 5 stars

I have to say that when I contacted Lazzbross, they responded pretty fast, considering the time zone differences. They also worked with me on finding an item that was instock. The Chanel bag arrived... See more

Rated 5 out of 5 stars

I purchased Chanel bag and the cover for iPhone. Both items arrived on time and were good quality as expected. The customer service representative always responded to all my questions and helped tra... See more

Rated 5 out of 5 stars

Absolutely incredible, I have ordered two purses already and the quality and presentation of how it was packaged is excellent. Will definitely keep buying from this site!

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3.3

Average

TrustScore 3.5 out of 5

29 reviews

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Rated 1 out of 5 stars

Very bad customer service

Purchased an Odeon PM Noir on February 6th and received the bag on March 4th. The bag I received was of poor quality (odd lines in the pattern), so I contacted the seller for an exchange or refund as per their return policy. It is now May 2nd and I am still waiting for the refund that was promised to me on March 14th. Terrible customer service as they are not responding to my messages on WhatsApp. Do not pay for your purchase via PayPal without them sending your an invoice or you cannot ask for a refund from PayPal.

May 2, 2022
Unprompted review
Rated 1 out of 5 stars

I had ordered a travel size Birkin bag…

I had ordered a travel size Birkin bag 55cm. and received a female Birkin purse. This would have been quite impressive if I was a Female or a Drag queen. I just don't understand where the confusion came in. Everything about this order was specific and clear. If you cannot properly deliver on the exact Item ordered then just say so. I have cancel and disputed this payment with American Express, who will deal with you people accordingly, Will begin the process of sending the purse back.

January 19, 2022
Unprompted review
Rated 5 out of 5 stars

I purchased Chanel bag and the cover…

I purchased Chanel bag and the cover for iPhone. Both items arrived on time and were good quality as expected.
The customer service representative always responded to all my questions and helped tracking my orders. Those items were my first purchases from Lazabross and I am fully satisfied with the experience.

November 13, 2021
Unprompted review
Rated 5 out of 5 stars

My first Louie bag from here

I just purchased my first Louie bag from them.
It came in a Louie Box & dust cover.
You would never know it's not real.
Great quality.
I love my new Louie!!!
I'll be back!

November 10, 2021
Unprompted review
Rated 1 out of 5 stars

It has been more than 10 days that I…

It has been more than 10 days that I ordered purse and have not received. Have tried to call you but busy signal. Tried to track order but Fed ex has not received item. This has made me feel that company is a little shady.

This item was going to be a birthday gift and due to the delay I will need to Substitute. Very disappointed ☹️

September 25, 2021
Rated 4 out of 5 stars

Chanel tote

I have to say that when I contacted Lazzbross, they responded pretty fast, considering the time zone differences. They also worked with me on finding an item that was instock. The Chanel bag arrived today and looks exactly as the pictures show. Only reason I gave 4 stars is because it took almost one month to recieve the bag. Otherwise, I would recommend purchasing from them

August 23, 2021

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