Love shopping here, the items are always unique and of excellent quality. Lazy Oaf have a wide range of sizes so a win for body positivity. Will always be my go to place for quirky, unusual clothing.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Love shopping here, the items are always unique and of excellent quality. Lazy Oaf have a wide range of sizes so a win for body positivity. Will always be my go to place for quirky, unusual clothing.... See more
Company replied
Fun interesting clothing - a word of advice - fits are all over the map. I ordered 3 xxxl sweater vests because I am 1m90 tall. 1 comes to my waist thr other two are essentially crop tops. Model image... See more
Company replied
Horrible customer support, and they actually trigger you on purpose if you are disabled. STAY AWAY. SCAMMED AFTER BEING A LOYAL CUSTOMER FOR 6 YEARS.
Company replied
Lazy Oaf is the best London based clothing brand! All their designs are unique and fun, and everything is super good quality and comfy. The only negative comment is that they're making me spend all... See more
Written by the company
New North Road 190A, N1 7BJ, London, United Kingdom
Replied to 85% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic brand, good experience both online and in store. Good quality items and ethos, will always be a customer!

Reply from Lazy Oaf
Really great quality! looove it! size also fits perfectly.
Also i have a small issue for delivery - didnt get an note from local post, and Lazyoaf support help me super super quickly!

Reply from Lazy Oaf
I ordered the Esther Bunny Football Scarf after waiting for weeks for it to restock, and much to my disappointment it looks nothing like advertised. On the website, it looks to be beautiful pastel pink & baby blue. In real life, it's kind of a dark purple and darker blue, which is very disappointing and I honestly feel a bit deceived :( I have reached out to Lazy Oaf via contact options so I am waiting to hear back from them - I'm not sure if this recent restock was manufactured differently or something, or I got a dud one, or what.
Like I understand that items will look different to the website but this is a drastic difference. It's completely different colours to what is advertised. I wish companies would have consistency with what the item looks like advertised and what you actually get, because this certainly isn't right :(
Edit - Lazy Oaf got back to me and basically nothing came of it. They told me I could return it (they do not offer free returns, so I'd be out of pocket for an item that through no fault of my own isn't what I thought I was getting) or get a 10% discount (which would be a whole £3.50...) - fair enough, I guess, but I really don't think brands should be able to get away with such misleading marketing images! Please have at least one picture that shows the item with no filters / colour correction etc otherwise it's false advertising.

Reply from Lazy Oaf
I have loved buying from this brand when I was in the UK but now that I moved to Italy I bought an item and it got stuck in customs. I have bought from other brands and in those cases the shipping company always sent me an email or gave me a phone call allowing me to pay online for shipping. This company has sent me nothing, I have shipped the order to work given that I work from the office every day and the receptionist called me asking me to come down, this guy with no official documentation asked me for 21 euros cash and of course I didn't have it given that I was given no warning. I have contacted Lazy Oaf about this and all they could do was sending me a link to the Italian customs official site which of course provides no help.

Reply from Lazy Oaf
I really like the product but the shipping was a bit long, almost one month. It didn’t arrive in my mailbox I had to go pick it up.

Reply from Lazy Oaf
I love the items, but I do not love the 30€ extra I had to pay for tax duty. I leave in Ireland, lazyoaf is based in uk. I can fly there for 30 quid. I will not purchase anything from UK again. Tax are excessive.

Reply from Lazy Oaf
I have not received the item and have been sent two emails to review it already.

Reply from Lazy Oaf
charged me £5 shipping and did not show this until after i had authorised the payment - refused to refund or return items

Reply from Lazy Oaf
Very helpful email service of where the parcel was as an international order, and the packing was neat too.

Reply from Lazy Oaf
I have ordered from Lazy Oaf quite a few times, and they never cease to amaze me in their quality.

Reply from Lazy Oaf
The product went over my expectations, the fitting is great as well as the fabric, I’m definitely going to keep buying from you guys 💖

Reply from Lazy Oaf
Great clothes, the kids and I all like to wear them. Such a shame I have to pay import tax here in Ireland, but it’s worth it.

Reply from Lazy Oaf
I love this brand but I'm really put off buying anything because of your returns policy.
The form isn't great and doesn't always I've had to use chat and email today to arrange returns. Also, the cost of your returns is very high, especially when you consider the amount of money you pay for each garment and when you've paid £4.99 for delivery in the first place.

Reply from Lazy Oaf
website is easy to use, quick delivery and great quality item😚

Reply from Lazy Oaf
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.