Love shopping here, the items are always unique and of excellent quality. Lazy Oaf have a wide range of sizes so a win for body positivity. Will always be my go to place for quirky, unusual clothing.... See more
Company replied
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Love shopping here, the items are always unique and of excellent quality. Lazy Oaf have a wide range of sizes so a win for body positivity. Will always be my go to place for quirky, unusual clothing.... See more
Company replied
Fun interesting clothing - a word of advice - fits are all over the map. I ordered 3 xxxl sweater vests because I am 1m90 tall. 1 comes to my waist thr other two are essentially crop tops. Model image... See more
Company replied
Horrible customer support, and they actually trigger you on purpose if you are disabled. STAY AWAY. SCAMMED AFTER BEING A LOYAL CUSTOMER FOR 6 YEARS.
Company replied
Lazy Oaf is the best London based clothing brand! All their designs are unique and fun, and everything is super good quality and comfy. The only negative comment is that they're making me spend all... See more
Written by the company
New North Road 190A, N1 7BJ, London, United Kingdom
Replied to 85% of negative reviews
Typically takes over 1 month to reply
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Products are nice but charging for postage and returns/exhanges means you’re out of pocket £10 if you get an item which isn’t the right fit. Would suggest free exchanges in future but overall like the brand

Reply from Lazy Oaf
First of all the item I purchased arrived in a plain Manila envelope not even a padded one (it was a dress by the way) which the postman shoved through the letterbox.
I consequently had to return the item and was aghast at the instruction to ensure it was returned in suitable packaging.
Lazy oaf you really need to pull your socks up on this one.
considering your customers pay for dispatch and return costs the least you could do is fork out for something a little more suitable and durable for your products

Reply from Lazy Oaf
The skirt is soooo cute, great length and the fit is perfect. However, there are just a few small things that seem cheap for the price - the buckles are difficult and are cheaply made, and the material of the skirt isn’t what I expected. I still love the skirt though and plan to keep it. I’m 5’1, 130 pounds (25 inch waist), and the size 4 fit perfect.

Reply from Lazy Oaf
Easy ordering and quick delivery. Product in great condition.

Reply from Lazy Oaf
Item just like the photo!
Well packaged and arrived on time .

Reply from Lazy Oaf
Fast shipping :))) But outrageouly expensive import fees and COD (cash on delivery due to merchant) for Québec, Canada. For instance, I could never think of buying LO at regular prices and, less than 40% off. And I keep purchasing because Im your biggest fan. I wish LO could cut me some slack, after all these years, douzaines of orders later.

Reply from Lazy Oaf
The EU customs duty added 25% to the cost of the item. This additional cost should be made more plainly visible when placing an order for delivery outside of the UK (not within a hidden sub-menu).
As your address for returns is indicated as Belgium, why wasn't the item simply shipped from there?

Reply from Lazy Oaf
Lovely socks, great communication and fast delivery. Thank you!

Reply from Lazy Oaf
I had a query about sizes for jeans and they got back to me to give me the info I needed. When the product arrived they fit very well, thanks to the advice that Dayna gave. Many thanks 🥰

Reply from Lazy Oaf
Great service
Efficient website easy to use and hubby is delighted with his shirt.
Thank you

Reply from Lazy Oaf
I ordered some really unique flannels. They are great fun. AND they were on sale! I was so happy with them that I ordered more. Orders were processed very quickly and shipping was fast. Great all round!

Reply from Lazy Oaf
i luv lazy oaf their clothes are cool great quality fast shipping even to the US and just like unrivaled vibes 10/10

Reply from Lazy Oaf
Quick delivery and great quality product. Will buy from Lazy Oaf again.

Reply from Lazy Oaf
Great product, excellent customer service, speedy delivery.

Reply from Lazy Oaf
Sold me a faulty ring for £170 and won’t repair or fix it just want me to return it for a refund. So disappointed as it was a gift and my partner is absolutely devastated.
This was one of my favourite brands and I have lots of items from them, I will not be shopping with them ever again.

Reply from Lazy Oaf
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