I sent some tokens from my wallet to my LBANK wallet today. The deposit process was successful according to the ethereum blockchain explorer but I couldn't see my tokens on the deposit address in... See more
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LBank is unsafe. They allowed a criminal to create an account named 'lbank2wallet' to intentionally mimic the exchange's official infrastructure. I lost 95,794.28 TLOS because of this gross negligenc... See more
I would like to file a complaint regarding the trading signals being provided. I have already completed all my withdrawals because the entry and exit points are not accurate. Whenever I place a bu... See more
Company replied
Is there anyone here who can help me resolve this issue? It has been more than one month that I have been communicating with LBank, but they are not providing any proper proof, clear expl... See more
Company replied
Company details
Written by the company
Founded in 2015, LBank Exchange (PT LBK TEKNOLOGY INDONESIA) is a top cryptocurrency trading platform with licenses for NFA, MSB, Canada MSB, and VASP. LBank Exchange provides global users with secure, professional, and convenient products and services, including Cryptocurrency Trading, Derivatives, Staking, NFT, and LBK Labs investment. LBank Exchange currently supports 50+ fiat currencies, including USD, EUR, GBP, JPY, CAD, AUD, RUB, INR, AED, etc.; Purchase of major digital assets, including BTC, ETH, USDT, etc.; and 20+ payment methods, including Master Card, Visa, Google Pay, Apple Pay, Bank Transfer, etc.
Contact info
LBank, 30 de Castro Street, Wickhams Cay 1, P.O. Box 4519,Road Town, VG1110, Tortola, British Virgin Islands
- service@lbank.com
- lbank.com
Breach of guidelines
Verified Listing Failure and Liquidity Lock — Serious Trust Issue
I invested in a token listed on LBank solely because it was presented as a verified project. I have no relationship with the project team and did not participate in any direct presale. My decision was based entirely on trust in LBank’s verification and listing process.
However, immediately after listing, the token experienced a 70–90% price collapse within 10–30 seconds, which cannot be considered normal market volatility, especially following a verified presale. This behavior strongly resembles a rug-pull or a severe liquidity failure.
More importantly, for over 24 hours after listing, I was unable to execute any sell orders at all. LBank support later confirmed that liquidity was unstable. This means users were effectively trapped and unable to exit their positions, regardless of price.
This is not a “trading loss” or user error. It is a functional market failure involving verification and liquidity controls at the exchange level. I did not send funds to the project team; I purchased directly on LBank, relying on the exchange’s verification.
For a major centralized exchange, this is extremely concerning. Verified listings should protect users from exactly this type of situation, not expose them to it.
If this issue is not properly resolved, I will proceed with formal complaints to relevant law-enforcement and regulatory authorities and continue documenting this case publicly for transparency.
I hope LBank addresses this matter responsibly and restores user trust.
If unresolved, I will submit complaints with full evidence to regulatory and law-enforcement authorities, including the SEC, FTC, and FBI IC3
December 22, 2025
Unprompted review
Reply from LBANK
Hello,
Thank you for sharing your concerns.
All listed projects on LBank undergo an internal review process; however, market price movements after listing are determined by market supply and demand and cannot be guaranteed by the exchange. Sudden volatility or liquidity fluctuations may occur, especially during initial trading periods.
Temporary trading limitations or liquidity instability can result from abnormal market behavior, risk controls, or technical adjustments, and do not indicate endorsement of project performance or intent.
LBank does not participate in project operations or price management. Users are advised to conduct independent risk assessments before trading.
If you would like us to review your case further, please contact our support team at service@lbank.com with detailed information. Thanks again!
it’s broker all I have ever had I’m I…
it’s broker all I have ever had I’m I want my refund but it was 100 USD and they want from me pay $10 for the take money back after I paid 10 bucks day again says it’s wrong deposit you’ll need to pay $10 again because we need memo. My wallet is a Revolut and they don’t want the memo on Binance or Bybit. Never ask for the memo but LBank every time want memo.
December 20, 2025
Unprompted review
Reply from LBANK
Hello,
Thank you for sharing your feedback. We’re sorry to hear about your frustration and would like to clarify the situation.
For blockchain deposits and refunds, certain networks and receiving platforms require a memo/tag to correctly identify and credit the transaction. This requirement is determined by the receiving wallet or network, not arbitrarily by LBank. When a memo is required but missing or incorrect, the transaction cannot be automatically processed and may require manual recovery, which involves additional operational costs.
We understand this can be inconvenient, especially if other platforms you’ve used did not require a memo for similar transactions. However, different exchanges, networks, and wallets (including Revolut) have different technical requirements, and these must be followed to ensure funds are safely returned.
Please note that:
The recovery fee is not a deposit or charge for profit, but a handling fee for manual processing
We do not intentionally delay investigations, and recovery timelines may vary depending on network confirmation and third-party wallet cooperation
We never intend to cause confusion or distress to our users
If you would like us to review your specific case again, please contact our official support team via support@lbank.com with your UID and transaction details. We will do our best to assist you further.
Thank you for your understanding.
@LBank_Exchange @EH_LBank @Allen_LBank …
@LBank_Exchange @EH_LBank @Allen_LBank
UID: LBA4H63076
KYC approved today → account instantly frozen → 238 USDT locked
Now demanding 150 USDT “return”
This is scam. 24 h to release my money or full exposure
#LBankScam
December 10, 2025
Unprompted review
Far below standard
Far below standard !
My img features the updated version .
December 10, 2025
Unprompted review
Reply from LBANK
Dear User,
We’re sorry to hear that your experience did not meet expectations. Thank you for sharing the screenshot — we note that it reflects the updated version.
If you encountered any issues or inconsistencies, please contact our support team at service@lbank.com
with further details so we can review and assist you accordingly.
Your feedback is important to us and helps us improve our service.
“LBank froze my account without providing a clear reason”
LBANK has frozen my account without providing any evidence.
They are demanding that I “return profits” from fully legitimate trades on the PENGU pair — trades that were executed normally on their own platform.
I have repeatedly asked LBANK to provide:
the specific rule or policy I allegedly violated,
the risk report they claim exists,
and any technical proof of market manipulation.
They have provided none.
Instead, they keep closing my tickets without proper answers.
A platform cannot freeze a verified user’s funds, refuse withdrawals, and demand profit repayment without transparent evidence. This raises serious concerns about LBANK’s risk control practices and user protection standards.
I have already submitted complaints to external consumer-protection platforms and will escalate this case to additional regulatory channels if necessary.
I request immediate transparency, evidence, and restoration of my account.
UPDATE:
I have contacted LBank’s official support channels multiple times and provided all requested information, including my account UID and relevant ticket numbers.
To date, I have not received any case-specific or substantive response, only generic statements.
My account remains restricted, and the issue has not been resolved.
I respectfully request that this matter be formally escalated and reviewed, and that I receive a clear, written response addressing my specific case.
December 1, 2025
Unprompted review
Reply from LBANK
Dear User,
Thank you for sharing your concerns. We understand your frustration regarding the account restriction and take such matters very seriously.
Please note that account freezes or restrictions are only applied after internal risk-control reviews in accordance with our platform’s terms and compliance procedures. These measures are implemented to protect the integrity of the market and all users on the platform.
We would like to clarify that LBANK does not restrict accounts or request asset adjustments without basis. However, due to security, compliance, and privacy obligations, detailed risk-control logic or internal reports cannot always be disclosed publicly.
To ensure your case is properly reviewed, we kindly ask you to contact our official support team via service@lbank.com
with your account UID and relevant ticket numbers. Our team will recheck your case and provide a formal response through the appropriate channel.
We appreciate your feedback and remain committed to handling all user cases in a fair, compliant, and transparent manner.
LBank deducted 400 USDT without proof and refuses to explain
I am writing this review to warn other users.
LBank deducted 400 USDT from my account and refused to provide any explanation or evidence for the so-called “abnormal trading activity.”
I repeatedly asked for a simple, general clarification — not confidential details — but they refused every time, saying everything is “internal policy.”
Even worse, they admitted that their system may have mistakenly flagged my trades, yet they still forced the deduction with no way to appeal.
After the deduction, they permanently restricted my trading and only allowed withdrawals.
This behavior is unacceptable and raises serious concerns about the platform’s transparency and fairness.
I am sharing this so users are aware of the risks before depositing funds.
If LBank wants to resolve this, they can contact me and provide a real explanation or restore my deducted funds.
UID: LBA1A16842
December 6, 2025
Unprompted review
Reply from LBANK
Dear user,
We are sorry to hear about the inconvenience you encountered. We understand your concern and truly appreciate you bringing this matter to our attention.
To assist you further, please contact us through service@lbank.com
or reply to your previous ticket, and our team will follow up on your case as a priority.
Thank you for your patience — we remain committed to resolving this as soon as possible.
LBank’s HCD Agent “Emma” Using Questionable Methods — Account Frozen & Assets DemandedBank has become…
My experience with LBank has become extremely concerning. My account was suddenly restricted — both trading and withdrawals were blocked without any proper explanation. Later, an agent from the HCD department named Emma contacted me and made a highly suspicious request:
she stated that before they can remove the restrictions on my account, I must “submit” or “transfer” my existing assets for verification.
This kind of demand is completely unacceptable, unsafe, and raises serious concerns about internal handling and transparency.
When trying to reach normal support, the situation becomes even more frustrating:
They redirect me from ticket system to HCD department,
then to “Risk Control System,”
then back to email,
and the cycle continues with no real solution.
It feels like users are intentionally pushed into confusing loops instead of receiving clear support.
Additionally, the way the HCD agent approaches users under the name of “group arbitrage” and similar activities creates even more doubt and fear among customers. Such methods do not match any professional standard of a global exchange and leave users feeling unsafe about their funds.
LBank management needs to take urgent action. This behavior from the HCD department, especially from the agent known as Emma, must be reviewed immediately.
I request:
Until LBank fixes these issues, I cannot recommend this platform to anyone.
LBank help center service James, Ava, Hazel, Oliva, Daric, Bob,,,,, and, Sam these representatives threaten us and say we can't help you
My UID.. LBA9D28296
TICKET NUMBER.. 20963
November 27, 2025
Unprompted review
Reply from LBANK
Dear user,
We are sorry to hear about the inconvenience you experienced. Your feedback has been taken seriously, and we have already escalated your case for internal review.
Regarding the repeated redirection between departments, we fully understand your frustration. We will follow up to ensure clearer and more efficient communication going forward.
Our team will contact you directly via your registered email with further updates.
Thank you for your patience — we are committed to resolving this matter as soon as possible.
LBank Is Freezing Funds, Harassing Users, and Coercing Reviews – Avoid at All Costs Review:
I strongly warn all investors: LBank is operating in a predatory, abusive, and outright fraudulent manner. Multiple users have reported a systematic pattern of harassment, coercion, and misrepresentation that cannot be ignored.
Accounts Frozen After Profits:
Users report that after making normal or profitable trades, accounts are abruptly restricted or frozen, leaving funds — sometimes thousands of USDT — completely inaccessible.
Coercion and Abuse by Risk Control Agent “Emma”:
A Risk Control employee named Emma is repeatedly reported for harassing, threatening, and coercing users.
Emma pressures users to delete negative reviews as a precondition to lift restrictions.
No written confirmation is ever provided, and even when users comply, accounts often remain frozen, proving this is a manipulative and deceitful tactic.
Emma has been directly accused by one user of stealing US$2,866 from his account.
Across multiple Trustpilot reviews, Emma’s behavior is described as intimidating, abusive, and predatory, targeting innocent investors to force compliance.
Deceptive and Misleading Practices:
Asking users to delete reviews in exchange for access, while failing to restore accounts, is fraudulent, coercive, and illegal in many jurisdictions.
Pattern of Abuse:
This is not an isolated incident. The reported behavior shows a clear strategy:
Freeze funds after profitable trades
Coerce users into removing public complaints
Provide no written or verifiable assurances
Harass users repeatedly
Regulatory Scrutiny:
Multiple complaints have been filed against LBank, including with ASIC in Australia and SFC in Hong Kong. Regulatory authorities are aware of these practices, and LBank cannot escape accountability — it is only a matter of time before serious legal consequences follow.
Investor Warning:
LBank’s combination of frozen funds, abusive staff, and coercion makes it extremely risky. Anyone considering using this exchange should stay far away to protect their money and peace of mind.
Bottom Line:
LBank is not merely poor service — it is predatory, coercive, and fraudulent, with Risk Control agents like Emma personally targeting users, stealing funds, and threatening them into silence. Their actions are being documented by users and regulators alike. This abuse will not last, and justice will catch up with them.
October 1, 2025
Unprompted review
Reply from LBANK
Dear User,
Thank you for sharing your concerns. We fully understand how serious the issues you mentioned sound, and we appreciate the opportunity to address them transparently and responsibly.
First, we want to make it clear that LBank does not condone any form of coercion, harassment, or misuse of authority by any staff member. All Risk Control and Customer Service actions are monitored through internal logs, audit trails, and compliance procedures. If any user feels mistreated, we take such feedback extremely seriously and conduct a full internal review.
Regarding the concerns about account restrictions:
LBank’s Risk Control system may temporarily limit accounts when unusual trading patterns or system-flagged activities are detected. However, funds are never adjusted or withheld without evidence, verification, and documentation, and users are always entitled to receive a clear explanation of any compliance measures taken.
Because Trustpilot is a public platform, we cannot discuss individual account findings or internal case details here. To properly review the allegations and ensure an accurate, verifiable investigation, we kindly ask you to contact us at support@lbank.com with:
Your LBank UID
Any ticket numbers
Screenshots of your prior communication
Once received, your case will be escalated to senior management and our Compliance team for a full audit, including a review of all actions taken by involved staff members. If any misconduct or procedural error is found, it will be handled in accordance with company policy and regulatory requirements.
We also want to clarify that LBank cooperates with regulatory bodies in all operating regions and responds to any inquiries in a timely, transparent manner. User safety, compliance, and fund security remain our highest priorities.
We truly appreciate your feedback and the chance to thoroughly re-examine this matter. Our team is committed to ensuring that every user is treated fairly and professionally, and we hope to resolve this issue in a constructive and fully transparent way.
once add money inside
once add money inside, impossible to retrieve money.
SCAM!!!!!!!!
November 19, 2025
Unprompted review
Reply from LBANK
Dear User,
We are sorry to hear about your experience, and we understand why this situation is concerning for you. Please allow us to clarify that LBank does not block or prevent withdrawals without a specific security reason, regulatory requirement, or account-related verification issue.
To assist you properly, we need to review your case based on facts and transaction records. Please contact us at service@lbank.com and provide the following:
Your account UID
The time and amount of the attempted withdrawal
Any error message or notification you received
Once we have this information, our team will conduct an immediate review and help you complete your withdrawal if all verification requirements are met.
Your funds will never be restricted without documented reasons, and we are committed to resolving this transparently and as quickly as possible.
Their futures are a scam the fist time…
Their futures are a scam the fist time I realized I got liquidated below the liquidation price I lost a couple thousand and I was like whatever the price might not of shown on the chart and then it happened again and again. If a lawsuit happens I’ll be there to get my money back….
November 8, 2025
Unprompted review
Reply from LBANK
Dear User,
We are sorry to hear about your concerns regarding futures trading and liquidation. We fully understand how upsetting it can feel when a position is closed, especially when the displayed chart price seems different from the liquidation trigger.
To clarify, the liquidation price is not based on a single chart source, but on the platform’s composite mark price, which aggregates data from multiple liquidity providers. This means that even if the chart on your screen does not show a specific wick or movement, the mark price may still reach the liquidation threshold due to global market volatility.
That said, we take every report seriously. Your case has been forwarded to our internal review team to verify:
The exact mark price at the time of your liquidation,
The trigger logic applied, and whether all risk-control mechanisms functioned correctly.
For an accurate review, please share your UID and the approximate time of the liquidation events through our official support channel or live chat or contact us through service@lbank.com. This will allow us to pull the precise liquidation logs and provide a transparent explanation.
We want to reassure you that no liquidation is executed manually, and all futures operations follow predefined system rules designed to ensure fairness for all traders.
Thank you for bringing this to our attention. We will continue to investigate and provide clarity once the technical verification is complete.
Stolen Profit
Was trading fine on LBANK for months. Randomly made 1000 profit and then my account was flagged for risk control and all functions were frozen. Really dodgy exchange as they can freeze your withdrawals at any time.
There reply is a generic false reply. I’ve been in touch with them over email about the issue, but they don’t clarify anything
August 15, 2025
Unprompted review
Reply from LBANK
Dear Mr.T,
We’re sorry to hear about your experience. Please note that LBank enforces risk control and compliance reviews to ensure a fair and secure trading environment for all users. In rare cases, an account may be temporarily restricted if the system detects trading patterns or profit fluctuations that require additional verification.
We fully understand your concern and would like to review your case in detail. Please contact service@lbank.com
with your LBank UID, registered email or phone number, and related order details. Our risk and compliance teams will investigate and provide an official explanation as soon as possible.
Thank you for your understanding and patience as we work to resolve this matter.
risk control issues
Under the pretext of risk control, they block your assets and do not allow withdrawals or transactions, and always announce with repeated messages that the rules are confidential. Stay away from this exchange until this problem is resolved.
October 23, 2025
Unprompted review
Reply from LBANK
Hi Run,
We’re sorry to hear about your experience. LBank applies risk control measures to maintain a fair and secure trading environment for all users. In certain cases, temporary restrictions may be applied when the system detects unusual activity or account inconsistencies that require verification.
Please understand that some internal risk parameters are confidential to prevent abuse and ensure the effectiveness of our security system. However, we’re committed to transparency in handling user cases and will gladly review your situation in detail.
Kindly contact service@lbank.com with your LBank UID, registered email or phone number, and transaction details. Our compliance and risk teams will investigate and provide an official explanation as soon as possible.
We appreciate your patience and understanding while we assist you.
Lbank is a scam future bonus you trade…
Lbank is a scam future bonus you trade with the bonus 1x leverage end you get liquidation at 5% price fall.
Scam Scam I only lost 6$ stay safe.
October 21, 2025
Unprompted review
Reply from LBANK
Hi Dark,
We’re sorry to hear about your experience with the Futures bonus. Please note that all bonus trades are subject to specific risk-control parameters, including leverage limits, margin ratios, and liquidation thresholds, as stated in the LBank Futures Bonus Terms and Conditions.
While the displayed leverage may show “1×,” the system’s liquidation mechanism also depends on maintenance margin, funding rate, and market volatility, which can cause earlier liquidation than expected. The bonus is provided for risk-free trial trading and cannot be withdrawn directly.
If you believe there was an error in how your position was liquidated, please contact our team for a detailed review at service@lbank.com
, including:
Your LBank UID
Contract pair and position details
Time of opening and liquidation
Screenshots of the position
Our risk and technical teams will investigate and provide a formal explanation. Thank you for your feedback — it helps us improve clarity and user experience in future updates.
Profit didn’t match estimate and fees are not transparent
I’m very disappointed with my trading experience on LBank Futures. I set my own Take Profit, and the app showed an estimated profit of around $5.5, but when the position closed, I only received about $1.7. After contacting support, I was told it was due to closing fees and execution differences.
In my opinion, the platform should be more transparent about actual profits after fees and improve the accuracy of Take Profit execution. This experience has made me lose trust and confidence in using LBank for trading.
I recommend you not to pick Lbank, because their scammer!!!
October 19, 2025
Unprompted review
Reply from LBANK
Hi Alif,
We’re sorry to hear about your trading experience. LBank Futures strives to ensure fair and transparent trading for all users.
Please note that realized profits may differ from the “Estimated PnL” displayed before closing a position due to factors such as closing price execution, market depth, and transaction fees. These elements can cause small variations in the final settlement amount.
To help us review your case in detail, please send the following information to service@lbank.com:
Your LBank UID
Order ID(s) and trading pair(s)
Timestamp and screenshots showing the estimated and final profit
Our team will investigate your order execution record and provide a detailed explanation as soon as possible.
We value your feedback and will continue improving transparency and the accuracy of displayed profit data.
LBANK SCAMMED ME
LBANK SCAMMED ME
I STILL DIDNT RECEIVED MY FUNDS. LBANK KEEP TELLING ME TO WRITE AN EMAIL TO THE SAME ADRESS. THEY WANT ME TO PAY MY WHOLE MONEY EVEN THAT I HAD LOSSES TOO. THEY WANT ALL MY MONEY
October 20, 2025
Unprompted review
Reply from LBANK
Dear Pedro,
We’re sorry for the trouble you’ve experienced. To protect user assets and follow compliance requirements, we need to review your case in detail.
Please email service@lbank.com with the following so our risk/finance teams can investigate promptly: your LBank UID, registered email/phone, a clear description of the issue, relevant order IDs / TxIDs, timestamps, and any screenshots of messages you received.
We do not request payments without documented basis and internal approval. If you were asked to transfer funds, please verify the sender and include full message headers or screenshots in your email. Our team will follow up as soon as the review is complete.
LBank account was suddenly suspended after making around 10,000 USDT profit
My friend’s LBank account was suddenly suspended after making around 10,000 USDT profit through completely normal spot trading. The platform claimed it was due to “abnormal profits,” but provided no clear explanation, evidence, or reference to any rule that was violated.
All trades were made legitimately within the LBank system — no bots, no system abuse, and no manipulation involved. Yet, instead of recognizing a successful trade, the exchange demanded that the profit be returned and locked the account.
We have already contacted LBank support, but so far, no transparent or professional response has been provided. This raises serious concerns about the fairness and reliability of this exchange.
If LBank wants to be trusted globally, it should handle such cases transparently, explain its actions clearly, and protect honest traders instead of penalizing them for earning profit through normal trading.
UID:
LBA0H97363
October 12, 2025
Unprompted review
Reply from LBANK
Hi there AFRA — thank you for taking the time to share this, and we’re truly sorry for the stress this has caused, especially after your repeated attempts to get help. This is not the experience we want for our users.
We’ve initiated an internal, priority review on our side. For your privacy, we can’t discuss account details here, but our team will reach out directly via the email associated with your account with a clear update. You don’t need to send anything again.
What we’re doing now on our side:
Auditing the case history and previous communications to understand exactly what happened;
Verifying the policy basis behind any action taken and ensuring it was applied consistently;
Preparing a transparent explanation of the findings and next steps, including any corrective action if something wasn’t handled properly.
We truly appreciate your patience while we complete this review. Our goal is to provide you with a clear, respectful, and fair outcome, and to make sure your concerns are fully addressed. Thank you for giving us the chance to put this right.
False promotions to get users to sign…
False promotions to get users to sign up , a streamer with the code "whitelu" promoting the platform live and on the register page it say claim once you register it turn into expired .
October 8, 2025
Unprompted review
Reply from LBANK
Hello, thank you for your feedback. We take user experience and transparency very seriously. Regarding your concern, we’ve already requested your UID and registered email via the Trustpilot backend so that our team can verify the situation in detail. Please kindly provide this information, or contact us directly at service@lbank.com, and we’ll assign a specialist to follow up and assist you further.
We truly value every user’s feedback and are continuously working to improve our promotional experience and overall service quality.
My experience with this exchange was…
My experience with this exchange was very disappointing. The bonus they promised was not real and eventually caused me to lose part of my funds. The support team is unresponsive, and the overall performance of the exchange is poor. In addition, the crypto transfer fees are extremely high. I strongly recommend others not to use this exchange.
October 6, 2025
Unprompted review
Reply from LBANK
Hello, thank you for sharing your feedback. We’re sorry to hear about your experience and we take your concerns very seriously. LBank has always been committed to providing transparent bonuses and fair trading conditions — all bonus rules and terms are clearly displayed before participation.
We’ve already requested your UID and registered email via the Trustpilot backend so that our team can verify the issue in detail and assist you accordingly. Please kindly provide this information or reach out directly to service@lbank.com so that we can assign a specialist to follow up.
We truly value your feedback and will continue improving our service experience to better support our global users.
It's a scam exchanger
It's a scam exchanger, it falsely liquid my positions
September 27, 2025
Unprompted review
Reply from LBANK
Hello, we’re sorry to hear about your experience. Please rest assured that LBank never manipulates or falsely liquidates any user positions — all liquidations are processed automatically based on market data and risk control mechanisms.
To help clarify your case, we’ve already requested your UID and registered email via the Trustpilot backend. Please kindly provide this information or reach out directly to service@lbank.com so that we can assign a specialist to follow up.
We take user feedback seriously and are committed to ensuring transparency and fairness in all trading activities.
Scammers Scammers
Scammers Scammers
Stay away from it, don't trust their welcome or future position vouchers etc. All these offers are just a trap. They will ask you to deposit and then they will remove all your bonuses and everything from your account and will not answer anything.
September 27, 2025
Unprompted review
Reply from LBANK
Thank you for your feedback. We would like to clarify that LBank never deducts users’ funds without cause. Currently, to provide a richer trading experience, we offer various types of bonuses, including Futures Bonus, Bonus Pro, Position vouchers, and other rewards, each with clear rules explained in advance. Users are also notified before any vouchers are reclaimed, so we recommend reviewing the terms carefully.
If anything is unclear or if you have specific questions regarding your account, please feel free to contact our official support team at service@lbank.com— we are always ready to assist you.
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