Made an intial enquiry via email, Harvey picked up on this - Exchanged of few emails - which led to a phone call from myself to further my enquiry on a particular watch, which was as described, Nex... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic service from all at LBJ especially Harrison, spent over an hour chatting, never felt rushed or pressured into a purchase. Was looking to do a PX and got a fair price. Pulled the trigger on... See more
Company replied
Solicited a number of firms to gauge interest in buying my Daytona. Although other offers were received, Luke offered a fair price on the basis that if my watch was as described, then he would pay wh... See more
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I purchase a A Lange & Sohne Grand Saxonia from LBJ Watches this week. The timepiece was in absolute mint condition despite its age of 11 years. I had the pleasure of dealing with Harvey... See more
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Company details
Written by the company
Our goal is to supply rare and prestigious timepieces to collectors and private buyers. Our collection comprises original and 100% authentic watches that have been carefully curated and inspected to the highest standards. All of our watches are checked for accuracy and pressure tested and come with an authenticity guarantee and a watch register certificate. Visit our showroom in Hatton Garden, London.
Contact info
67-68 Hatton Garden, EC1N 8JY, London, United Kingdom
- 02071268398
- contact@lbjwatches.co.uk
- lbjwatches.co.uk
5.0
Excellent
464 reviews
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Reply from LBJ Watches
Thank you for taking the time to leave your feedback. We're very pleased to hear you were satisfied with the level of service provided and truly appreciate your support.
We look forward to assisting you again in the future.
Best regards,
LBJ Watches
Great service from Harvey
Great service from Harvey, transparent and responsive, happy to accommodate requests for pictures and more information. Very patient and professional. Wouldn’t hesitate to recommend and use again.
September 23, 2025
Unprompted review
Reply from LBJ Watches
Thank you for your kind review and for highlighting the service you received from Harvey.
We’re pleased to hear he was able to provide a transparent, responsive, and professional experience throughout.
We truly appreciate your recommendation and look forward to assisting you again in the future.
Best regards,
LBJ Watches
After much deliberation and trying to…
After much deliberation and trying to find the exact model from a main rolex dealer I'd just about given up, i decided to broaden my scope to jewelers "so glad I did" after speaking to Luke about the model they had in stock "registered 5 days before I bought it" we agreed a price. Harrison called me straight back "at my request" the transaction was as smooth as silk, the watch arrived today 30/9/25 and it's fantastic exactly as described, i cannot rate them high enough, honest,professional and at fair price.
September 30, 2025
Unprompted review
Reply from LBJ Watches
Thank you for sharing your experience in such detail.
We’re delighted to hear we were able to assist in securing the perfect model. We’re pleased the watch arrived safely and met your expectations.
Thank you again for choosing LBJ Watches. We look forward to assisting you again in the future.
Best regards,
LBJ Watches
Sold my rolex
Enquired to sell my rolex. Had very quick response good price and appointment made straight away. Upon arrival everything was smooth and safe. Highly recommend to sell your watch and jewellery to these boys. Lukes the man.
September 29, 2025
Unprompted review
Reply from LBJ Watches
Thank you for taking the time to leave a review.
We’re pleased to hear the selling process was quick, straightforward, and handled with care from start to finish. Luke and the team work hard to ensure each transaction is both efficient and secure.
We appreciate the recommendation and hope to assist you again in the future.
Best regards,
LBJ Watches
From my first email to the phone call i…
From my first email to the phone call i had with Luke, to the collection of the watch all was very professional and really helped me in the purchase of my first Rolex. Thank you to the team at LBJ Watches.
would highly recommended.
September 27, 2025
Unprompted review
Reply from LBJ Watches
Thank you for your kind review and for trusting us with such an important purchase.
We’re delighted to hear that your first Rolex buying experience was a smooth and professional one from start to finish. Luke and the team always strive to make the process clear and enjoyable.
We appreciate your recommendation and look forward to assisting you again in the future.
All the best,
LBJ Watches
Harvey the deal maker
Harvey was very professional, really attentive and done everything to make the deal happen, true salesman who is keen for business and I will definitely buy my next watch from him.
September 11, 2025
Unprompted review
Reply from LBJ Watches
Thank you so much for your kind words and for taking the time to share your experience. Harvey will be delighted to hear your feedback, he always goes the extra mile to make sure everything runs smoothly. We really appreciate your trust in us and look forward to helping you with your next watch when the time comes.
All the best,
LBJ Watches
Had a great experience dealing with Luke and the team at LBJ!
My first time trading a watch in London and had a wonderful experience dealing with Luke and the team at LBJ. They are highly knowledgeable about watches, and extremely professional. Kept me fully informed from the time i expressed interest till i collected the watch from their store.
I cant recommend them enough and will definitely be going back for my next watch.
September 2, 2025
Reply from LBJ Watches
Thank you for your kind words and for taking the time to share your experience.
We’re so pleased to hear that your first watch trade in London was a positive one with LBJ.
We appreciate your recommendation and look forward to welcoming you back when the time comes for your next piece.
All the best,
LBJ Watches
Dealing with Luke and the Team was a…
Dealing with Luke and the Team was a pleasurable experience rather than just a transaction. Luke’s knowledge is incredible, as is his willingness to inform and educate. Great service and I will be back.
Well done Luke and Team, top notch 👍🏻
September 4, 2025
Unprompted review
Reply from LBJ Watches
Thank you for your feedback Dominic. It's great to hear how positive your experience was and we can't wait to see you again soon.
Thank you for your business!
LBJ what can I say
LBJ what can I say - a wonderful experience from my initial enquiry to the arrival of my new watch.
Harrison was always professional and polite, so knowledgable and clearly loves his job, truly wonderful support, through out the purchase process, and after delivery.
August 20, 2025
Unprompted review
Reply from LBJ Watches
Hi Steve,
Thank you for your kind and detailed review. I can honestly say that feedback like this makes my day. It was a pleasure to assist you in purchasing your new Rolex Datejust. If you're ever in London, please feel free to stop by the showroom to meet the team.
Thank you again for your business and continued support.
Harrison and the LBJ Watches Team.
I recently sold my Rolex to LBJ Watches…
I recently sold my Rolex to LBJ Watches and dealt directly with Luke, and I couldn’t recommend them highly enough. From the very first conversation, Luke was professional, transparent, and easy to deal with. He took the time to explain the process clearly, gave me a fair valuation straight away, and there was absolutely no pressure at any stage.
The whole transaction was smooth, honest, and efficient — exactly what you want when selling a luxury watch. Payment was made instantly once the deal was agreed, which gave me complete peace of mind.
If you’re considering selling a Rolex or any luxury watch, I’d strongly recommend speaking to Luke at LBJ Watches. A genuinely trustworthy dealer who makes the experience simple and stress-free.
September 4, 2025
Unprompted review
Reply from LBJ Watches
Thank you for taking the time to leave such a thoughtful review.
We’re delighted to hear that your experience with LBJ Watches. We understand how important trust and clarity are when selling a luxury watch, and we’re pleased that this came across throughout your transaction.
Should you ever be looking to buy or sell again in the future, we’d be glad to assist.
All the best,
LBJ Watches
I would Recommend LBJ watches
The team were very helpful and explained all the details in relation to the watch I was about to purchase. I ordered the watch it came exactly how it was advertised. And delivery was spot on. I called the team once I received the watch just to ask a question and they again answered without delay. I would certainly recommend this company based on my experience with them and would use them again in the future
July 28, 2025
Unprompted review
Reply from LBJ Watches
Hi Mark,
Thank you so much for your kind and detailed review. It is greatly appreciated. We're really pleased to hear that you're satisfied with our online order process and your new watch.
At LBJ Watches, we understand how important trust, clarity, and aftercare are when purchasing a luxury timepiece, especially online so it’s great to know that our team delivered on all fronts. We're always here to help, whether it's before, during, or after your purchase.
We truly value your recommendation and look forward to assisting you again in the future.
Best regards,
LBJ Watches
LBJ Watches are the go to
After getting low-balled by so many London watch dealers, I came across Harrison at LBJ Watches and the difference was night and day. He was upfront, professional, and secured me a far better price than anyone else had offered. The process was quick, transparent, and hassle-free, exactly what you want when selling watches. Harrison has definitely earned my trust, and I’ll be going back to him in the future.
August 29, 2025
Unprompted review
Reply from LBJ Watches
Hi Fletcher,
Thank you for your kind review and for taking the time to share your experience.
We’re pleased to hear that Harrison was able to offer a transparent and professional service, and that you felt confident in the process from start to finish. At LBJ Watches, we aim to deliver fair valuations and a straightforward experience for all clients, so your feedback is greatly appreciated.
We look forward to assisting you again in the future.
Best regards,
LBJ Watches
Outstanding Service
Outstanding Service – Truly 6 Stars!
I recently purchased a Rolex Datejust from LBJ Watches, and the whole experience has been nothing short of exceptional. From the moment I made my enquiry through to collection, Harrison was professional, transparent, and genuinely passionate about what he does.
The watch was exactly as described — immaculate condition with box and papers, and the serial number matching perfectly. Harrison also went the extra mile by promptly providing me with the Watch Register certificate and warranty paperwork, giving me complete peace of mind.
What impressed me most was the personal touch: no pressure, clear communication, and a willingness to answer all my questions. The transaction was smooth, efficient, and left me feeling like a truly valued customer.
If I could give 6 stars, I would. LBJ Watches — and Harrison in particular — have set the standard for trust, professionalism, and customer care in Hatton Garden. I wouldn’t hesitate to recommend them and will definitely return for future purchases.
August 21, 2025
Unprompted review
Reply from LBJ Watches
Thank you for such a generous and detailed review. It’s incredibly rewarding to hear that your experience with us stood out on so many levels. Harrison takes great pride in offering a transparent, knowledgeable, and pressure-free service, so your comments are much appreciated.
Providing a smooth and professional buying experience is at the core of what we do, and we're pleased to know that came through from start to finish.
Thank you again for your recommendation, we look forward to welcoming you back in the future.
Best regards,
LBJ Watches
Met with Luke and Harrison for the…
Met with Luke and Harrison for the second time yesterday, made the whole purchasing experience a joy. Knowledgeable, pleasant and a very relaxed vibe with no pressure to purchase. Will certainly be returning again. Keep up the great work guys.
Best wishes
Tim
July 28, 2025
Unprompted review
Exceptional service
Exceptional service, I highly recommend LBJ watches if you are looking to purchase a luxury watch. Luke was fantastic, he sourced the watch I had been on endless jewellers waiting lists for, within a matter of weeks. Once payment was received my watch was sized and dispatched to me within a few days. I am truly delighted with my new watch it’s perfect, thanks so much to Luke and the team.
July 23, 2025
Unprompted review
Reply from LBJ Watches
Hi,
Thank you so much for your kind words and for taking the time to leave such a thoughtful review. We're thrilled to hear you're delighted with your new watch. It was a pleasure sourcing it for you.
We truly value your trust and are so pleased we could deliver the level of service you were hoping for. If there’s ever anything else we can help with, please don’t hesitate to reach out.
Wishing you many years of enjoyment with your new timepiece.
Best regards,
The LBJ Watches Team
Great service from LBJ Watches
I am a first time Rolex buyer and have been to a few shops and dealers and didn't realise how hard it would be to find the watch that I wanted. Luke at LBJ managed to source the perfect watch for me and then I visited the office to view it and Harrison looked after me. Harrison made me feel at ease and there was no pressure at all on the purchase. Very happy to recommend LBJ and both Luke and Harrison have been fantastic. I will definitely use them again.
July 16, 2025
Unprompted review
Reply from LBJ Watches
Hi Matthew,
Thank you so much for taking the time to share such a wonderful review! We’re delighted to hear that Luke was able to source the perfect Rolex for you and that your visit to our office was a relaxed and enjoyable experience.
It was a real pleasure looking after you, and we truly appreciate your kind words and recommendation. We look forward to welcoming you back whenever you’re ready for your next timepiece.
Best regards,
Harrison
LBJ Watches
Unworn 2009 stainless steel Daytona
After accepting my offer the process of buying it was very simple and straightforward. Everything was explained very clearly and communicated very well.It arrived on time and was exactly as described. I'd been wanting one for a long time. I would definitely use LBJ watches again.
July 9, 2025
Unprompted review
Reply from LBJ Watches
Thank you so much for taking the time to share your experience! We’re delighted to hear that everything went smoothly and that the watch arrived exactly as described. It’s always a pleasure helping someone secure a piece they’ve been wanting for a long time.
We truly appreciate your trust in us and look forward to assisting you again in the future!
Best regards,
Harrison
LBJ Watches
I had a great experience buying and…
I had a great experience buying and selling my watch from LBJ Watches. Harrison was extremely helpful offering great customer service and gave me a very good part exchange price for my watch. The watch I purchased was exactly as described and after I had made payment my watch was delivered the next day. I highly recommend LBJ Watches and will definitely buy and sell again in the future.
July 3, 2025
Unprompted review
Reply from LBJ Watches
Hi David,
Thank you so much for taking the time to share your kind words. It truly means a lot to hear that you had such a positive experience with us. We always strive to make the process as seamless and enjoyable as possible, so it’s great to know we’ve achieved that for you.
It was an absolute pleasure helping you with your purchase, and I look forward to assisting you again in the future. If you ever need anything, don’t hesitate to reach out.
Best regards,
Harrison
Purchase of Rolex Sprite
Excellent service throughout my purchase of the Watch. Luke and the Team were highly knowledgeable and very helpful
June 20, 2025
Unprompted review
Reply from LBJ Watches
Thank you for your kind review. We're pleased to hear that you had an excellent experience and that Luke and the team were able to provide the support and expertise you were looking for. We truly appreciate your trust and look forward to assisting you again in the future.
Best regards,
LBJ Watches
Outstanding service, highly recommended
From the very start through to visiting and collection I could not rate LBJ Watches any higher, in a time where it seems a thing of the past it was so refreshing to receive outstanding customer service. Luke and team were so professional and accommodating with nothing being too much trouble. Extremely highly recommended! Thank you.
June 15, 2025
Unprompted review
Reply from LBJ Watches
Thank you for such a generous review. We're truly pleased to hear that your experience stood out and that the service felt both professional and personal from start to finish. Luke and the team take great pride in making every client feel looked after, so it’s incredibly rewarding to know that came across.
We’re grateful for your recommendation and hope to welcome you back in the future.
Best regards,
LBJ Watches
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