Customer service was fantastic as we had few problems and missing parts. But all was. Handled professionally. And to top it all fantastic quality products. Delivery guy was a bit rude as he said he... See more
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Review summary
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What people talk about most
Reviews shaping this summary
From my first equerry for composite fencing panels first discussing with Craig who sized and gave me prices then talking to Hillary very professional company . The quality is excellent and assembly w... See more
Delivery prompt- but wrong component parts sent ? Delay to job ! That being said although I had to wait from Saturday until Monday opening, my issue was met with superb customer service !! Karen... See more
Company replied
I made a mistake when ordering (on line, on a Sunday) a roof window from LB Supplies. I emailed them the same evening to explain my stupidity. I wasn't really expecting such a quick response. Got a ph... See more
Company replied
Company details
- Home Improvement Store
- Carport and Pergola Builder
- Fence Supply Store
- Landscaping Supply Store
- Roofing Supply Store
- Window Supplier
About LB Supplies
Written by the company
Welcome to LB Supplies
LB Supplies are leading UK suppliers of roof windows, skylights, roof domes, roof lanterns, flat roof lights, canopies and carports. With a highly experienced management team and over 30+ years’ experience in supplying products to the construction and DIY industries, we now supply an exciting range of Arena Composite Decking, Composite Fencing, Composite Cladding and Composite Balustrade products to the outdoor, landscaping and home improvements industries.
LB Supplies strategy is simple - to supply customers on time and at the right price, whilst offering a level of customer service unheard of in the marketplace.
Dealing with LB Supplies is easy and we offer a vast and extensive range of products held in stock at our warehouses, in two main locations. LB Supplies Ltd are based in Mansfield, Nottinghamshire and LB Supplies (Southern) are based in Newport, South Wales enabling us to cover extensively all parts of the UK. Many of our products are available on a ‘Next Day’ delivery service, and we offer some of the most competitive prices available.
Customers are very important to us, and we look forward to working with you and hopefully saving you money!
Shop on our website
Pitched Roof Windows
Flat Roof Windows
Composite Products
Loft & Roofing
Canopies & Carports
Bi-Fold Doors
Contact info
Unit 2 Mansfield Network Centre, Concorde Way,, NG19 7JZ, Mansfield
- 01623 624500
- info@lbsupplies.co.uk
- lbroofwindows.co.uk
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically takes over 1 month to reply
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Great products and a professional…
Great products and a professional outfit to deal with. Delivery was fast and the driver was most helpful and efficient.
November 25, 2025
Unprompted review
Reply from LB Supplies
Great to hear
Friendly helpful people
Staff were really friendly and helpful. When I collected my item they served me straight away. Price was the best I could find. Hope to deal with them again. I recommend the 100%
November 10, 2025
Reply from LB Supplies
We try to offer the best quality product in the UK at the best prices in the UK, so it is lovely to hear these comments from you.
We hope to supply you with many more producrs.
Kind regards,
Managing Director
LB Supplies
The website is simple and intuitive…
The website is simple and intuitive which makes ordering easy. This is my second cladding order with LB supplies as I was so impressed with the first batch. The delivery driver was extremely friendly and put the cladding pieces in my garage where I asked. The only improvement I can suggest is to give a delivery time slot when the dispatch notification is sent out.
October 30, 2025
Reply from LB Supplies
Thank you for your review. It is good to hear that the website was simple and useful and that our friendly driver put the cladding in your garage.
We hope you will continue to order from us.
Many thanks.
Kind regards,
Managing Director
LB Supplies
Reply from LB Supplies
Many thanks
Great service
Nice early delivery from a very helpful and happy driver, top marks to and your company .
November 3, 2025
Reply from LB Supplies
Lovely to hear and I will pass on your nice comments to our happy driver.
Kind regards,
Managing Director
LB Supplies
Reply from LB Supplies
Many thanks
Reply from LB Supplies
Thanks
First class service
First class service, we bought a loft hatch with ladder, very good quality for the price. Now installed without any issues. The wife is very happy 😜
November 6, 2025
Reply from LB Supplies
That is great to hear
Professional and efficient.
Professional, efficient and helpful. Spent a great deal of time sourcing some decking, myriad of companies and sites, but non to compare with LB Supplies for service. From rapid delivery of sample pack, to advice, payment, and delivery to schedule, all good. Thank you.
October 31, 2025
Reply from LB Supplies
Thank you. There are a lot of companies offering composite products but we can large stocks in both our warehouses and are proud of the excellent quality of all our products.
Many thanks.
Kind regards,
Managing Director
LB Supplies
Superior quality of the Fence Boards
Delivery was on the day provided, all of the order was delivered, the quality of the Fence Boards I believe is generally superior to that supplied by other companies. We were also able to build a gate out of the fencing panels.
October 27, 2025
Reply from LB Supplies
Thanks for your review. We are confident that our composite products are some of the best quality products in the U.K. and it is good to hear this from our customers.
Kind regards,
Managing Director
LB Supplies
Waited 30 days for delivery,
Waited 30 days for delivery,
Bad communication!
Trims we’re all warped!
October 30, 2025
Reply from LB Supplies
I am unsure why your delivery took longer than normal and will defintitely investigate this along with why your trims were warped.
Many thanks.
Kind regards,
Managing Director
LB Supplies
all as ordered
all ok and as ordered , quality fine for price paid, delivery on time.
October 30, 2025
Reply from LB Supplies
Many thanks
This company goes above and beyond to…
This company goes above and beyond to help and assist you. I asked how long my order would take as wanted it quickly and they pulled out all the stops to manufacture and delivery in a week. The staff are very friendly and helpful and if I could give them 10 stars I would because in this day and age it was so nice to receive such customer service. My item has not been erected yet but has arrived and packed well. I will update this review with info on the canopy but so far Excellent probably the best customer service I have ever received.
November 4, 2025
Reply from LB Supplies
Thank you for your 5 star review which we appreciate very much.
We work hard to offer the best quality products at the best level of service possible and it is great to receive lovely comments like yours.
Many thanks.
Kind regards,
Managing Director
LB Supplies
Window purchase
The window arrived very swiftly so that the building work could proceed to plan. The window is well-constructed.
November 3, 2025
Reply from LB Supplies
Thank you
Gladding
Great people to deal with with excellent Communication throughout .Great produce and quality
November 3, 2025
Reply from LB Supplies
This is lovely to hear and we appreciate your business.
Kind regards,
Managing Director
LB Supplies
Cladding samples
I received a totally free sample of 4 colours of their building cladding. Nice to see a company putting trust in their product and I will be considering it when I get to that stage of my project.
October 28, 2025
Reply from LB Supplies
We appreciate your nice comments about our samples and look forward to hearing from you.
Kind regards,
Managing Director
LB Supplies
Brilliant service
Brilliant service
Brilliant product
Great helpfully staff
Does what is said on the tin
October 31, 2025
Reply from LB Supplies
Thanks for your brilliant review.
Kind regards,
Managing Director
LB Supplies
Reply from LB Supplies
Many thanks
The two chaps were very good and placed…
The two chaps were very good and placed all items in my garage for me.
O am dissabled so that is so much help for me.
Thank you so much to the delivery men.
October 30, 2025
Reply from LB Supplies
Thank you for your 5 star review.
Our delivery team will always help wherever they can and I will definitely pass on your thanks to them.
Kind regards,
Managing Director
LB Supplies
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