Customer service was fantastic as we had few problems and missing parts. But all was. Handled professionally. And to top it all fantastic quality products. Delivery guy was a bit rude as he said he... See more
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Review summary
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Reviews shaping this summary
From my first equerry for composite fencing panels first discussing with Craig who sized and gave me prices then talking to Hillary very professional company . The quality is excellent and assembly w... See more
Delivery prompt- but wrong component parts sent ? Delay to job ! That being said although I had to wait from Saturday until Monday opening, my issue was met with superb customer service !! Karen... See more
Company replied
I made a mistake when ordering (on line, on a Sunday) a roof window from LB Supplies. I emailed them the same evening to explain my stupidity. I wasn't really expecting such a quick response. Got a ph... See more
Company replied
Company details
- Home Improvement Store
- Carport and Pergola Builder
- Fence Supply Store
- Landscaping Supply Store
- Roofing Supply Store
- Window Supplier
About LB Supplies
Written by the company
Welcome to LB Supplies
LB Supplies are leading UK suppliers of roof windows, skylights, roof domes, roof lanterns, flat roof lights, canopies and carports. With a highly experienced management team and over 30+ years’ experience in supplying products to the construction and DIY industries, we now supply an exciting range of Arena Composite Decking, Composite Fencing, Composite Cladding and Composite Balustrade products to the outdoor, landscaping and home improvements industries.
LB Supplies strategy is simple - to supply customers on time and at the right price, whilst offering a level of customer service unheard of in the marketplace.
Dealing with LB Supplies is easy and we offer a vast and extensive range of products held in stock at our warehouses, in two main locations. LB Supplies Ltd are based in Mansfield, Nottinghamshire and LB Supplies (Southern) are based in Newport, South Wales enabling us to cover extensively all parts of the UK. Many of our products are available on a ‘Next Day’ delivery service, and we offer some of the most competitive prices available.
Customers are very important to us, and we look forward to working with you and hopefully saving you money!
Shop on our website
Pitched Roof Windows
Flat Roof Windows
Composite Products
Loft & Roofing
Canopies & Carports
Bi-Fold Doors
Contact info
Unit 2 Mansfield Network Centre, Concorde Way,, NG19 7JZ, Mansfield
- 01623 624500
- info@lbsupplies.co.uk
- lbroofwindows.co.uk
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Composite Decking & Cladding Products
An amazing company to deal with from start to finish. Moira on the the sales team made everything so easy. We are delighted with the quality of our composite decking products and cladding panels *****
January 22, 2026
Unprompted review
Reply from LB Supplies
Thanks for your 5 stars and lovely comments. I will pass this on to Moira and it is great to hear you are delighted with the quality of our composite products.
Kind regards,
Managing Director
LB Supplies
Canopy
Excellent customer service Moira was very helpful spot on service start to finish
April 4, 2025
Reply from LB Supplies
Great to hear and I will pass on your comments to Moira.
Thanks again.
Kind regards,
Managing Director
LB Supplies
Wonderful service and delivery
Wonderful service and delivery
I cannot fault the company on the service and quick delivery
I’ve not fitted the windows yet so I cannot comment on the product
December 19, 2025
Reply from LB Supplies
Many thanks
Brilliant,just brilliant
I made a mistake when ordering (on line, on a Sunday) a roof window from LB Supplies. I emailed them the same evening to explain my stupidity. I wasn't really expecting such a quick response. Got a phone call the on the Monday and my order was rectified. Absolutely brilliant. Great service, there website is easy to navigate through, and very helpful. My window arrived on the Wednesday. What a service.
December 15, 2025
Reply from LB Supplies
Thank you for your lovely comments as I know all our team work hard to offer the best service possible.
There are a lot of companies selling products online but we pride ourselves on our customer service and the fact there is always somebody to speak to if you have an issue or need to make a change.
Many thanks.
Kind regards,
Managing Director
LB Supplies
Great Customer service
Ordered a week before Xmas and it went missing in the Xmas rush, Jenna at LB was really helpfull, and chased it but no joy. A replacement was sent out.
Great service.
December 17, 2025
Reply from LB Supplies
Thank you for your positive comments and I will pass them on to Jenna.
Kind regards,
Managing Director
LB Supplies
Superb experience
Superb experience, materials wrapped up for protection and delivered on time in perfect condition . Thank you, will be back for more decking in the future.
December 16, 2025
Reply from LB Supplies
Thank you for your 5 Stars and we look forward to hearing from you again.
Kind regards,
Managing Director
LB Supplies
Exterior cladding
I have ordered quite a few batches of cladding for my clients having home improvements/ renovations. A great choice of colour and well made product
December 5, 2025
Reply from LB Supplies
Many thanks and we hope you will continue purchasing from us.
Kind regards,
Managing Director
LB Supplies
My order was dispatched very quickly
My order was dispatched very quickly. I only found one other company that advertised that they supplied the carport with a 3.5 projection,although the other company was a cheaper option the information on LB,s sight gave much more information about installation.The product was dispatched quickly and was delivered well protected with bubble wrap. The courier that LB used went over and beyond and even placed my order in my garage which saved me a lot of work I’m a pensioner and I was truly grateful.
Unfortunately I have to put the installation on hold due to my installer being unable to work due to illness.
December 5, 2025
Reply from LB Supplies
Thanks for your review and it is good to hear you were happy with our lead time and despatch. We supply a 3.5m projection canopy as standard but we are also able to offer bespoke projections at no extra cost.
Thanks again.
Kind regards,
Managing Director
LB Supplies
A great product
A great product, I had a free sample box beforehand and the delivered product was a good match. A very helpful lady rang me after I placed the order just to confirm I wanted two different colours, trim and decking. Thoughtful in case I made a mistake.
December 8, 2025
Reply from LB Supplies
It is great to hear that our team were very thoughtful and that the product is great.
Thanks for your review.
Kind regards,
Managing Director
LB Supplies
Excellent quality composite decking …
Excellent quality composite decking very pleased with the order
December 3, 2025
Reply from LB Supplies
Thank you for your review and great comments which are much appreciated.
Kind regards,
Managing Director
LB Supplies
Top customer service and very good prices
Easy website and very good service over the phone. Professional members of staff who are kind, helpful, and friendly.
I found LB suppliers one of the best. I will recommend to anyone
December 5, 2025
Reply from LB Supplies
Thank you for a great review.
Our team work hard to offer the best service possible so I will pass on your kind words to them.
Many thanks.
Kind regards,
Managing Director
LB Supplies
Composite cladding
Web site is very informative and easy to use. I ordered two samples to review mainly for colour match and products dimensions before ordering. Delivery cost expensive for the quantity I required but acceptable as I couldn't collect due to length of products.
December 5, 2025
Reply from LB Supplies
It is good to receive your positive comments about our web site and the samples we supply. We try to offer the best service possible and it is always our aim to keep our delivery costs as competitive as possible.
Kind regards,
Managing Director
LB Supplies
Quality product with reasonable price…
Quality product with reasonable price and quick delivery.
December 4, 2025
Reply from LB Supplies
Thank you
Top Marks…
Delivered on time...Good professional delivery guys.....Excellent product which was well protected on delivery....
November 26, 2025
Reply from LB Supplies
Many thanks and I will pass your positive comments onto the team and especially the delivery drivers.
Excellent quality
Used to cover a brick wall, looks amazing, great quality cladding and price
November 28, 2025
Reply from LB Supplies
Thank you for your 5 star review.
We pride ourselves on the quality of all our products and it is great to hear that they look amazing.
Kind regards,
Managing Director
LB Supplies
Good experience all round.
Delivered on the stated day, a quality product, pleasant to deal with.
November 27, 2025
Reply from LB Supplies
Thank you
Quick service
Quick service, keeps well informed, helpful delivery driver and good price for quality presstud decking
November 28, 2025
Reply from LB Supplies
Thank you for your 5 star review and comments about our quality. I will also pass you kind words on to our delivery driver.
Many thanks.
Kind regards,
Managing Director
LB Supplies
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