Customer service was fantastic as we had few problems and missing parts. But all was. Handled professionally. And to top it all fantastic quality products. Delivery guy was a bit rude as he said he... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
From my first equerry for composite fencing panels first discussing with Craig who sized and gave me prices then talking to Hillary very professional company . The quality is excellent and assembly w... See more
Delivery prompt- but wrong component parts sent ? Delay to job ! That being said although I had to wait from Saturday until Monday opening, my issue was met with superb customer service !! Karen... See more
Company replied
I made a mistake when ordering (on line, on a Sunday) a roof window from LB Supplies. I emailed them the same evening to explain my stupidity. I wasn't really expecting such a quick response. Got a ph... See more
Company replied
Company details
- Home Improvement Store
- Carport and Pergola Builder
- Fence Supply Store
- Landscaping Supply Store
- Roofing Supply Store
- Window Supplier
About LB Supplies
Written by the company
Welcome to LB Supplies
LB Supplies are leading UK suppliers of roof windows, skylights, roof domes, roof lanterns, flat roof lights, canopies and carports. With a highly experienced management team and over 30+ years’ experience in supplying products to the construction and DIY industries, we now supply an exciting range of Arena Composite Decking, Composite Fencing, Composite Cladding and Composite Balustrade products to the outdoor, landscaping and home improvements industries.
LB Supplies strategy is simple - to supply customers on time and at the right price, whilst offering a level of customer service unheard of in the marketplace.
Dealing with LB Supplies is easy and we offer a vast and extensive range of products held in stock at our warehouses, in two main locations. LB Supplies Ltd are based in Mansfield, Nottinghamshire and LB Supplies (Southern) are based in Newport, South Wales enabling us to cover extensively all parts of the UK. Many of our products are available on a ‘Next Day’ delivery service, and we offer some of the most competitive prices available.
Customers are very important to us, and we look forward to working with you and hopefully saving you money!
Shop on our website
Pitched Roof Windows
Flat Roof Windows
Composite Products
Loft & Roofing
Canopies & Carports
Bi-Fold Doors
Contact info
Unit 2 Mansfield Network Centre, Concorde Way,, NG19 7JZ, Mansfield
- 01623 624500
- info@lbsupplies.co.uk
- lbroofwindows.co.uk
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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I received the sample and checked
I received the sample and checked, it's really good. But my client changed the plan. Thank you LB. I will use you in the future. Glenn
May 8, 2026
Reply from LB Supplies
We look forward to hearing from you in the future.
Kind regards,
Managing Director
LB Supplies
Excellent warm welcome when visiting…croespenmaen
Excellent warm welcome when visiting the company ,product was ready to view in display area.
Easy to order for click and collect,when collected can’t fault communication with sales team member Hillary .
Thanks and I will be purchasing with the team again.
M Watkins
May 1, 2026
Reply from LB Supplies
Many thanks for your lovely review and I will pass on your kind comments to Hilary.
All the team work hard to look after all our customers and it is especially nice to receive your 5 star review.
Kind regards,
Managing Director
LB Supplies
Reply from LB Supplies
Thanks
great customer service & product…
great customer service & product delivered in a timely manner
April 30, 2026
Reply from LB Supplies
Great to hear
Many thanks
Good website made ordering easy.
The Communication with LB Supplies was very good. Delivery was quick and on time as arranged.
May 5, 2026
Reply from LB Supplies
Perfect 5 star review.
Many thanks.
Kind regards,
Managing Director
LB Supplies
Great all round service when we had to…
Great all round service when we had to add or the order and amend it everything was done quickly and efficiently.
April 29, 2026
Reply from LB Supplies
Thank you
Overall a great product (Arena Premium…
Overall a great product (Arena Premium Composite Cladding) and it has transformed my workshop exterior! My only criticism was the £150 delivery fee when I'm only 30 miles away!
April 27, 2026
Reply from LB Supplies
Thank you for your review and it is great to hear it has transformed your workshop. The transport charge is based on weight and the maximum is normally £149.
Kind regards,
Managing Director
LB Supplies
Thank you for your help after a mishap…
Thank you for your help after a mishap by me ordering the wrong colour. Very helpful and professional.
May 1, 2026
Reply from LB Supplies
Great to hear and thanks for your 5 star review.
Kind regards,
Managing Director
LB Supplies
Great service
Great service , good pricing called to agree delivery day before hand very happy
April 28, 2026
Reply from LB Supplies
Thank you very much
Really helpful and provided a good…
Really helpful and provided a good selection of ssamples to make my choice.
April 17, 2026
Reply from LB Supplies
Many thanks
Quality Service
Placed order Monday received Thursday . Customer Service and communications first class. Quality products and delivery service. Would definitely recommend this company.
5 star from strat to finish.
April 15, 2026
Reply from LB Supplies
Thank you for your perfect 5 Star review.
We always aim to offer the best service possible to all our customers and we appreciate you taking the time to send this.
Many thanks.
Kind regards,
Managing Director
LB Supplies
Very Happy with Service,
Purchased direct from South Wales site, staff were excellent and polite, delivery was prompt and the delivery driver was very helpful putting nearly all of the delivery in my garage (the driver was working quicker than I could hence he nearly handled all of delivery). Decking boards not installed yet, subframe 90% completed, don’t under estimate how heavy/sturdy the subframe can be for handling.
April 27, 2026
Reply from LB Supplies
Thank you for your loverly review. It is great to hear that you had a good experience and I will pass on your kind words to all the team in South Wales.
Kind regards,
Managing Director
LB Supplies
What an extremely helpful company
What an extremely helpful company. I rang up pretty clueless, trying to track down a replacement skylight that had been fitted years ago. All I had was a model number and a name. The gentleman who answered knew straight away the equivalent model and talked me through what I needed to know. It came three days later and is perfect.
April 21, 2026
Unprompted review
Reply from LB Supplies
Thank you for your 5 stars and it is pleasing to hear that we were extremely helpful.
Thanks again.
Kind regards,
Managing Director
LB Supplies
Delivery driver on time
Delivery driver on time, and helped me take all joists round back of house top work
April 16, 2026
Reply from LB Supplies
Great to hear and I will pass on your nice comments to the driver.
Kind regards,
Managing Director
LB Supplies
Arrived very quickly
Arrived very quickly. Had loft ladder professionally installed. Seems sturdy. No installation issues.
April 13, 2026
Reply from LB Supplies
We pride ourselves on the quality of all our products and our loft ladders are probably some of the best qualilty ones in the UK.
Kind regards,
Managing Director
LB Supplies
Easy process to order
Easy process to order, pay and collect. Good communication and helpful when called to check details.
April 16, 2026
Reply from LB Supplies
Thank you for your lovely comments
The sample pack turned up very quickly…
The sample pack turned up very quickly to decide what i was going to need for the new decking
April 16, 2026
Reply from LB Supplies
Many thanks
Great experience overall
Good price for the materials, useful online delivery tracker and pre-delivery phone call by the delivery team. thank you.
April 16, 2026
Reply from LB Supplies
Thank you for your 5 Star review
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