Customer service was fantastic as we had few problems and missing parts. But all was. Handled professionally. And to top it all fantastic quality products. Delivery guy was a bit rude as he said he... See more
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Review summary
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Reviews shaping this summary
From my first equerry for composite fencing panels first discussing with Craig who sized and gave me prices then talking to Hillary very professional company . The quality is excellent and assembly w... See more
Delivery prompt- but wrong component parts sent ? Delay to job ! That being said although I had to wait from Saturday until Monday opening, my issue was met with superb customer service !! Karen... See more
Company replied
I made a mistake when ordering (on line, on a Sunday) a roof window from LB Supplies. I emailed them the same evening to explain my stupidity. I wasn't really expecting such a quick response. Got a ph... See more
Company replied
Company details
- Home Improvement Store
- Carport and Pergola Builder
- Fence Supply Store
- Landscaping Supply Store
- Roofing Supply Store
- Window Supplier
About LB Supplies
Written by the company
Welcome to LB Supplies
LB Supplies are leading UK suppliers of roof windows, skylights, roof domes, roof lanterns, flat roof lights, canopies and carports. With a highly experienced management team and over 30+ years’ experience in supplying products to the construction and DIY industries, we now supply an exciting range of Arena Composite Decking, Composite Fencing, Composite Cladding and Composite Balustrade products to the outdoor, landscaping and home improvements industries.
LB Supplies strategy is simple - to supply customers on time and at the right price, whilst offering a level of customer service unheard of in the marketplace.
Dealing with LB Supplies is easy and we offer a vast and extensive range of products held in stock at our warehouses, in two main locations. LB Supplies Ltd are based in Mansfield, Nottinghamshire and LB Supplies (Southern) are based in Newport, South Wales enabling us to cover extensively all parts of the UK. Many of our products are available on a ‘Next Day’ delivery service, and we offer some of the most competitive prices available.
Customers are very important to us, and we look forward to working with you and hopefully saving you money!
Shop on our website
Pitched Roof Windows
Flat Roof Windows
Composite Products
Loft & Roofing
Canopies & Carports
Bi-Fold Doors
Contact info
Unit 2 Mansfield Network Centre, Concorde Way,, NG19 7JZ, Mansfield
- 01623 624500
- info@lbsupplies.co.uk
- lbroofwindows.co.uk
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically takes over 1 month to reply
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Good equipent delivered at a reasonable…
Good equipent delivered at a reasonable price.
There was some slight damage that we are going to have to repair.
February 27, 2026
Reply from LB Supplies
Thank you for your review and support, that is very much apprieciated.
Kind regards,
Managing Director
LB Supplies
Reply from LB Supplies
Good to hear
Reply from LB Supplies
Many thanks
The composite fence boarding
The composite fence boarding I purchased was very good quality and very easy to install.
All were packaged well with no defects or damage to any boards.
Delivery was as stated.
Will definately use again.
March 3, 2026
Reply from LB Supplies
Great to hear and we always ensure all the products that leave our factory are well packaged.
We look forward to hearing from you again.
Kind regards,
Managing Director
LB Supplies
Reply from LB Supplies
Good to hear
Easy and efficient
Easy to navigate website and ordering system.
Net day delivery. Excellent
February 18, 2026
Reply from LB Supplies
Many thanks
excellent service
excellent service, i made a mistake on my order and used the chat, spoke to Moira, she is the most helpful person i have ever spoke too, my order was ammended and turned up within 3 days all complete
I would recommend them to anyone
February 19, 2026
Reply from LB Supplies
This is lovely to hear and I will pass on your kind words to Moria as I know all the team work hard to offer the best customer service possible.
Many thanks.
Kind regards,
Managing Director
LB Supplies
Good service on site and phone
Good service on site and reasonble prices.plus great phone service for adding to an order. Samples arrived quickly.
However search bar not working on moble phone app so not as quick to find products.
Plus on decking clips I would add the board spacing mm
February 19, 2026
Reply from LB Supplies
Thank you for your kind review and I have already spoken with our IT department about the issue you mentioned. I am also pleased to hear you were happy with the service and prices.
Kind regards,
Managing Director
LB Supplies
Excellent company
Good value, excellent quality product, very easy to deal with, fast response to queries, great delivery guys. Kept very well informed during whole process.
February 19, 2026
Reply from LB Supplies
Many thanks for your kind words and I will ensure your message is passed on to our delivery guys who work hard to look after all our customers.
Kind regards,
Managing Director
LB Supplies
Reply from LB Supplies
Thank you
Reply from LB Supplies
Great to hear
Excellent Service start to finish
Absolutely delighted with our new timber loft ladder and hatch. The quality is excellent and feels really sturdy. The service from start to finish was spot on – professional, efficient, and friendly. I’m genuinely chuffed with the whole experience and would highly recommend.
February 18, 2026
Reply from LB Supplies
Thank you for your lovely review that covers all aspects of our business. I will pass you kind comments on and appreciate that you will highly recommed us.
Kind regards,
Managing Director
LB Supplies
Reply from LB Supplies
Many thanks
Great value for money product and a…
Great value for money product and a very quick reliable service.
Will definitely use you again and highly recommend you to all my friends in the construction industry.
February 16, 2026
Reply from LB Supplies
Thank you for the 5 Star review and we look forward to hearing from you again and all your friends.
Kind regards,
Managing Director
LB Supplies
Superb value for money
Superb value for money, so easy to order, lovely customer team and amazing delivery, fantastic packaging and quicker than i imagined.
February 12, 2026
Reply from LB Supplies
Thank you for your perfect review which is so much appreciated.
Kind regards,
Managing Director
LB Supplies
The Zest Acoustic Wall Panels are…
The Zest Acoustic Wall Panels are great.
They look amazing once installed, the acoustic properties are very good and the service from LB Supplies has been superb from the beginning until the end. I would definitely recommend it.
February 16, 2026
Unprompted review
Reply from LB Supplies
We always aim to offer the best quality products at the best prices possible so it is loverly to receive your review.
Thanks again for your kind comments.
Kind regards,
Managing Director
LB Supplies
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