Decent service
Decent service. Fast on replies, slower on delivery, but overall top notch
April 1, 2025
Unprompted review
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Company details
Information provided by various external sources
LCV PRO is an ethical PPE brand that believes in fair pricing and it's part-philanthropic cause. We're proudly British owned & operated, we cater for health professionals, business & home users. We offer on all our products free UK same day dispatch with 1st Class Royal Mail and next day dispatch across Europe. What we do at LCV PRO revolves around committing to helping you feel the best and inspire confidence. We supply great disposable face masks & KN95 protection masks, even if you're not 100% sure on what you want, our online shop has got several options to help cater to your needs. We SUPPORT a great cause! Every 3rd shipment we receive from our suppliers, we will be donating between 2000-4000 masks to affected areas (domestic/abroad).
Contact info
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, United Kingdom
- 07756126608
- support@lcvpro.com
- lcvpro.co.uk
Very good fit. Comfortable but you feel safe as well.
I did a research on the kn95 masks and these masks i got from lcvpro actually fitted me well as a kn95 should.
October 24, 2020
Unprompted review
Cafe Fogging Machine
There are so many unverified fogging machine sellers out there and I couldn’t decide, luckily I found this verified company on Amazon, they had a good selection of sanitisation products but I mainly needed a fogging machine for my cafe, I highly recommend them.
October 15, 2020
Unprompted review
The grant came through and our care…
The grant came through and our care home needed an Ozone generator. I had a tonne of questions for this company and their customer service is exemplary and delivered the product within the time frame they indicated. You’ve got my 2 thumbs up for it. Thanks again
October 13, 2020
Unprompted review
I needed an Ozone generator for the gym…
I needed an Ozone generator for the gym I run and I use this bad boy after every close. Great customer service and good product, especially during a time like this. Highly recommended
October 8, 2020
Unprompted review
LCV Masks.
I always buy my masks from this company as they are very reliable The delivery is always on time and the People who deal with this are not only very polite but respectful. I couldn't fault them and I personally highly recommend this company.
Marisha
June 16, 2020
Unprompted review
Amazing service
Amazing service! Mask was re-sent immediately after it didn’t arrive the first time due to postal issues.
May 2, 2020
Unprompted review
Great product and service
Straightforward and professional website, easy to order and arrived very quickly. Despite arriving within the quoted timeframe I received a very polite email apologising for any delay (there wasn't any). Comparing the price with Amazon and other retailers (none of which offer as speedy delivery) it was reasonable, and the product itself seems to be of reasonable quality. Would definitely recommend.
May 1, 2020
Unprompted review
All good! :)
I’ve ordered the face masks on a Friday evening and they arrived by Wednesday. The masks are as advertised and they arrived in a perfect state. Great customer service.
April 30, 2020
Unprompted review
Reply from LCV PRO
Hi Itsaso,
Thank you for the positive feedback.
Apologies for the delay in your masks arriving to you, although we advertise for next day delivery with Royal Mail 24, it's always difficult for the Royal Mail service to deliver their packages on time due to these unprecedented times with COVID-19.
Stay safe,
Lukasz
LCV PRO Team UK
Face masks
Had a problem with delivery to start but they resolved it promptly to above our expectations
April 30, 2020
Unprompted review
Reply from LCV PRO
Hi Gary,
Firstly, I apologise for the delay in your order arriving to you, although we do advertise next day delivery with Royal Mail 24, it's always difficult for the Royal Mail service to deliver their packages on time due to these unprecedented times with COVID-19.
Secondly, I did offer you a refund, even with the order in transit and again I will offer it, if you feel the product wasn't up to standard or a free replacement.
Thirdly, the codes that you stated that weren't working, were active on our end and ready to be redeemed but I will certainly take that up with the tech team at Shopify.
I'd like to resolve this matter as we don't want a disgruntled customer at the end of the day.
Would you like a refund or another set of 20 masks sent to you?
I will directly handle this order so there's no need to do anything from your end.
Do let me know and reply to support@lcvpro.com
Stay safe,
Charlie
LCV PRO Team UK
---Update 30th April (Same day resolution)---
We came to a resolution with a free replacement of 20 masks for Gary, again we apologise for the inconvenience and we hope to see you return. Our company is all about transparency and if you have any issues with your order, please get in touch support@lcvpro.com as we're reachable 24/7.
Great maks!
I got it one day after ordering. Need it when occasionally going out of the house. Good quality. 👍
April 19, 2020
Unprompted review
Reply from LCV PRO
Hi Carlos,
Royal Mail service can be very unpredictable during these unprecedented times here I am glad they arrived to you the next day after we dispatched it.
When you do reorder next, we offer free delivery with Hermes Tracked.
All the best and stay safe.
Lukasz
LCV Pro Team UK
Excellent 100% quality
Excellent quality.
I feel so safe wearing the masks.
Highly recommended.
April 19, 2020
Unprompted review
Reply from LCV PRO
Hi JHobbs,
Thank you for your feedback on our product.
When you do reorder next, we offer free delivery with Hermes Tracked.
All the best and stay safe.
Lukasz
LCV PRO Team UK
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