Leadenhall Law Group Reviews 

994
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 194 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the staff for being exceptionally responsive, friendly, and professional throughout their property purchases and sales. People note that communication is clear and timely, and any questions are answered promptly to make the entire transaction wonderfully smooth and easy. Consumers appreciate the guidance provided, feeling well supported and confident from start to finish. Some reviewers were not happy with the communication, mentioning that phone calls went unanswered and the service felt disorganized. Consumers also noted frustrating delays, slow responses, and a general lack of proactive support during stressful property transactions.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as incredibly helpful,... See more

Service

Clients share positive opinions on service, highlighting efficient communication, thorough due diligence, and... See more

Response time

Users describe positive interactions with response_time, highlighting consistently prompt and efficient... See more

Customer service

People report positive experiences with customer service, highlighting consistent professionalism,... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the process feels smooth, stress-free,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wouldn't hesitate to engage Laura Caskey again. Knowledgeable and super responsive. She was amazing on our sale, and on our purchase which took 8 weeks to complete. Not forgetting Jessica Swaby our... See more

Rated 5 out of 5 stars

We engaged Leadenhall last year to be our conveyance lawyer to sell our property. We were impressed by their professionalism, efficiency and clarity in their work. Sajitha, Zahra and Dally had been... See more

Rated 5 out of 5 stars

Birgul at Leadenhall Law provided an impecible service through the conveyance of our house purchase. At every step of the way, she was ahead of the game and almost impossibly responsive, especially wh... See more

Rated 5 out of 5 stars

From start to finish through our house sale and purchase, Birgul was absolutely amazing. Constant updates, always answered the phone and replied to our e-mails. Birgul was really supportive and helpe... See more


Company details

  1. Lawyer
  2. Conveyancer
  3. Legal Services

About Leadenhall Law Group

Written by the company

VISIT OUR WEBSITE
Leadenhall Law Group (LLG) is a leading law firm, with an integrated practice in Central London as well as our head office in Norwich. With our team of skilled Solicitors, we guarantee our clients experience and expertise in all areas of residential property law, and family law, as well as a specialist wills, trusts and probate team.


Our Family Department are Law Society Children Law Accredited. The Children Law accreditation is a recognised quality standard for solicitors, awarded to experienced practitioners in this area of law. All the senior solicitors in our Childcare and Adoption team are members of the Children Panel. It covers all types of children law.


At LLG, we are proud to be able to look back over a very successful history. Over the past 28 years, LLG has been involved in a large number of significant transactions and legal matters. This is what really distinguishes us as one of the leading law firms in our respective fields.
GET A CONVEYANCING QUOTE TODAY

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

994 reviews

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4.7

All reviews

(994)

182 reviews in the last 12 months

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Rated 3 out of 5 stars

Mixed FTB experience

Reading other reviews, I cannot say that we had the same high quality experience with Leadenhall.

Gilmour and Nelman were allocated to our first property purchase. After a month, the estate agent called me to say they could not get hold of Gilmour, and that he was not responding to emails or voice messages. Our mortgage adviser also mentioned that she struggled to get responses. I often had to chase for answers and to get things moving.

There were little mistakes too- personal documents were lost in the post and not tracked, and there were errors in documents that I picked up on.

To be fair to them, I raised these issues, and they apologised for the service provided. And when I could get hold of Gilmour on the phone, he was very efficient and gave good advice. We got there in the end, but regrettably, I can't say I'd recommend Leadenhall.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic solicitors!

Excellent service from start to finish. I’m very grateful to the team who handled my case during what turned out to be a particularly complex property purchase in the UK. Throughout the process, I was kept fully informed, every stage was clearly explained, and the team was always available to answer my questions. They worked proactively to keep the transaction moving, applied appropriate pressure on the seller’s side when needed, and ultimately guided the matter to a successful completion. I couldn’t be more appreciative of their professionalism, persistence, and support. Money very well spent, and I would not hesitate to recommend them.

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

Credit to Birgul

I found Birgul after reading through other reviews for LLG and specifically asked to have her handle our purchase and sale. I’m so glad I did, as she was the best solicitor we’ve ever had.

The whole process was so much smoother than when we bought our first house with another firm. We never had to chase Birgul; everything was always dealt with promptly and without any prompting from us. She is incredibly professional, kind and supportive throughout.

Having Birgul handling our sale and purchase took almost all of the stress out of what can be a very stressful process. We are so thankful for all her hard work and would wholeheartedly recommend her to anyone looking for a solicitor.

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Umar Bhatti and Zahra Ahmadi

Umar Bhatti and Zahra Ahmadi were excellent and completed the sale of my property very promptly. They responded to enquiries quickly and were responsive to any of my questions. Thank you for your work which is greatly appreciated!

July 31, 2026
Unprompted review
Rated 4 out of 5 stars

Smooth and straightforward

Both Johnny and Annum were incredible and very helpful when needed the most. Purchases in England usually take time, but they did everything to make it as smooth as possible, and it was all done in a relatively reasonable timeframe (4 months).

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Fast and smooth completion

Jasmyn and Dally were great to work with. They completed all work with no delay and answered all our questions as first time buyers. Thank you for a smooth and swift completion!

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great Conveyance service

I have been followed by Jacky and on the contrary to what many people advised me and prompt him and asking how we were progressing, I did not.
The job was done before the time we initially establish, and there were no issues with completion.
Great experience.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Selling a house is stressful to say the…

Selling a house is stressful to say the least, but at Leddenhall law group, you can forget stress, really simple, updates all the way, questions answered and completion without any issues, lastly and importantly funds released very quickly

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptionally good service, well over and above expectations

I can't recommend Ed Percival highly enough. Although my house sale and purchase ultimately didn't go ahead, Ed's professionalism, support and guidance genuinely took much of the stress and disappointment out of what was an incredibly challenging process.

From the very beginning, Ed was exceptionally responsive. He always made time for me, no matter how busy he was, and answered my many questions with patience, clarity and honesty. He explained everything in plain English and gave balanced, practical advice that helped me make informed decisions at every stage.

His communication was outstanding. Emails and calls were returned incredibly quickly, and I always felt like a priority rather than just another client. In fact, even the estate agent acting on my purchase commented on how impressed they were by the speed of Ed's responses - something that says a great deal about the level of service he provides.

Anyone who has moved house knows how incredibly stressful the process can be. When things go wrong, emotions run high and it's easy to become frustrated with everyone involved. Solicitors deal with people under that kind of pressure every single day, and Ed has a remarkable ability to remain calm, reassuring and the voice of reason. Even when I was feeling overwhelmed by the setbacks, he was always measured, supportive and focused on finding the best way forward.

After I made the difficult decision to pivot and stop the transaction altogether, Ed didn't blink or miss a beat. There was never any pressure or judgement - he simply adapted, supported my decision, and guided me through the next steps with the same care and commitment he'd shown from day one. His expertise, calm approach and genuine care made an enormously difficult experience far more manageable.

This wasn't my first experience of working with Ed either. He has acted for me on two previous house moves, and I wouldn't hesitate to instruct him again for any future move. That repeat business speaks for itself and is testament to the trust I have in Ed and the consistently excellent service he provides.

If you're looking for a solicitor who is knowledgeable, approachable, highly responsive and genuinely invested in achieving the best outcome for their clients, I wouldn't hesitate to recommend Ed Percival. Thank you, Ed, for all your hard work and support - it has been greatly appreciated.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Professional, efficient and dedicated

I had the opportunity to work with Mrs Uzma Hussain and Leonarda Sahani for the acquisition of a property in London. Though I was not very familiar with such a process, they were patient, explaining the operation step by step with very frequent updates. Their due diligence was commendable making me feel very reassured. Uzma was very efficient, rigorous and we were able to conclude the transaction in a very short period of time without Professional, efficient and dedicated.
I had the opportunity to work with Mrs Uzma Hussain and Leonarda Sahani for the acquisition of a property in London. Though I was not very familiar with such a process, they were patient, explaining the operation step by step with very frequent updates. Their due diligence was commendable making me feel very reassured. Uzma was very efficient, rigorous and we were able to conclude the transaction in a very short period of time without compromising the integrity of the process. Thank you!!! the integrity of the process. Thank you!!!

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

We can't thank Jade Lane and Sahar at…

We can't thank Jade Lane and Sahar at Leadenhall Law Group enough for their work on the sale of our flat. This was far from a straightforward transaction – a leasehold property in a high-rise building subject to the Building Safety Act, with a lengthy list of enquiries from cladding assessments to service charge disputes and a major S20 notice for communal heating works. Jade handled the legal complexities with real expertise and patience, always keeping us informed and pushing things forward even when the council's responses were slow.

She was brilliant throughout – clear, responsive, and always on top of the detail, even as new questions kept surfacing from the buyer's side right up to exchange. She kept us reassured at every stage and helped get us to a successful exchange and completion despite a genuinely complicated case.

Leadenhall Law Group's professionalism made all the difference from start to finish. Highly recommend them to anyone dealing with a leasehold sale, especially one with building safety complications.

July 13, 2026
Unprompted review
Rated 2 out of 5 stars

Would not recommend

Sadly, my experience of using Leadenhall Law Group as conveyancers for the sale of my home was disappointing.
The process started well with a phone call from the solicitor handling my case, introducing herself, which I very much appreciated. However, after that initial contact I found it difficult to speak with her directly and often had to chase for updates or responses to my queries.
I also felt that the team didn't have a good understanding of my particular property. At one stage I was forwarded a request from the buyer's solicitors asking me to obtain an indemnity policy when, in fact, one was not required. Rather than being advised accordingly, the request was simply passed on to me.
Communication could also have been much better. I was not always kept informed of progress, and there were periods where the transaction appeared to stall unnecessarily. In particular, I was left with the impression that the team was waiting for a Land Registry response that ultimately proved neither crucial nor necessary for the sale to proceed.
To be fair, the sale completed in just over three months, which is a reasonable timescale. However, this was a straightforward transaction involving only a buyer and seller, with no chain, no mortgage on my property, and prompt responses from both parties throughout. I therefore felt the transaction could have progressed more efficiently.
Overall, I came away with the impression that the team was handling a very high volume of files and, as a result, was unable to provide the level of communication, attention to detail and proactive service that I had expected. Unfortunately, based on my experience, I would not choose to use Leadenhall Law Group again.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

First-Time Buyers, Excellent Service

Our experience with Annie/Annum as first time buyers exceeded our expectations. Our property had no chain and we were exchanged and completed within 10 weeks. Our experience provided us with reassurance and guidance for all matters which we needed. Our searches were thorough and detailed in every aspect. We were always able to call / email Annie for any matter and was always resolved. We would highly recommend.

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Dally Rashid at Leadenhall dealt with…

Dally Rashid at Leadenhall dealt with the sale of my flat including negotiating a tricky settlement in regard to outstanding service charges/section 20 works. She was efficient, explained every thing clearly, chased the other side just when I was about to ask her to, patient and supportive.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Professional and dedicated service

There were complications with the house I was buying from the start but Raju kept me posted throughout the period and did everything he could to obtain the information needed. He took on board some of the suggestions I made which made me feel that my concerns and thoughts were considered and acted upon.
If it had not been for Raju and his team I do feel that I would not have completed on the day as the sellers solicitor had been difficult throughout.
Raju kept his promise after completion as well and ensured that the deeds were transferred fully to me as there had been legal issues with this. I would certainly use his service again if needed.

October 31, 2025
Unprompted review

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