Leadenhall Law Group Reviews 976

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and responsive, often going the extra mile to assist clients. The service provided is frequently described as efficient, clear, and smooth, making complex processes easy to understand and stress-free. Reviewers highlight excellent communication, prompt responses, and a strong user experience, with many appreciating the proactive approach and timely updates. However, some people were dissatisfied with the service, reporting issues such as slow responses, unreturned calls, and a perceived lack of urgency or customer focus. A few other people also felt that there was a lack of professionalism, with template documents not being edited and important details being overlooked.

What people talk about most

Staff

Consumers generally report positive experiences with staff, highlighting their professionalism, efficiency,... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the... See more

Response time

Reviewers mention positive feedback about response times, highlighting that customers found the service to be... See more

Customer service

Customers had positive experiences with customer service, highlighting the professional, responsive, and... See more

User experience

Users describe positive interactions with the user experience, highlighting clear communication and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have recently been selling 2 flats in a slightly less buoyant London market. My estate agents recommended Leadenhall Law Group and I'm delighted they did. Uzma Hussain and Leonarda Sahani have bee... See more

Rated 5 out of 5 stars

I wouldn't hesitate to engage Laura Caskey again. Knowledgeable and super responsive. She was amazing on our sale, and on our purchase which took 8 weeks to complete. Not forgetting Jessica Swaby our... See more

Rated 5 out of 5 stars

We had very little experience of the selling and buying experience. Su Okaka was our solicitor and kept us informed, she guided us through the process with quiet confidence. She was friendly and polit... See more

Rated 5 out of 5 stars

Afshan the Solicitor is professional , friendly and always walk the extra mile to help her clients Her communications and professional knowledge and skills is second to none This is the seco... See more


Company details

  1. Lawyer
  2. Conveyancer
  3. Legal Services

About Leadenhall Law Group

Written by the company

VISIT OUR WEBSITE
Leadenhall Law Group (LLG) is a leading law firm, with an integrated practice in Central London as well as our head office in Norwich. With our team of skilled Solicitors, we guarantee our clients experience and expertise in all areas of residential property law, and family law, as well as a specialist wills, trusts and probate team.


Our Family Department are Law Society Children Law Accredited. The Children Law accreditation is a recognised quality standard for solicitors, awarded to experienced practitioners in this area of law. All the senior solicitors in our Childcare and Adoption team are members of the Children Panel. It covers all types of children law.


At LLG, we are proud to be able to look back over a very successful history. Over the past 28 years, LLG has been involved in a large number of significant transactions and legal matters. This is what really distinguishes us as one of the leading law firms in our respective fields.
GET A CONVEYANCING QUOTE TODAY

Contact info


4.7

Excellent

TrustScore 4.5 out of 5

976 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Painless house sale

Having just completed the sale of our house, I just wanted to thank the team at Leadenhall, Trachelle and Ethan, for their exceptional work in moving the sale at a good pace. Very communicative and rarely necessary to have to call them. I would certainly use them again in the future. Well done.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Quick, efficient and professional. Kept us informed at all times and ensured a smooth sale.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great service all around

Great service all around.
Quick responses and lots of attention to detail throughout the entire purchase process. Both Abi and Anisha were amazing.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve just completed both a sale and a…

I’ve just completed both a sale and a purchase with this firm and honestly couldn’t recommend them highly enough.

The whole process was smooth and very well organised from start to finish. Abby and Anisha were both fantastic — efficient, quick to respond and always kept me updated on where things were. If I had a question, I never had to wait long for an answer, which makes such a difference during what can normally be a stressful process.

One of the things I really liked was the online system they use. Being able to log in and see documents, updates and progress in one place was brilliant. It meant I wasn’t constantly waiting around for emails or wondering what stage things were at.

Overall a really professional, efficient service and I wouldn’t hesitate to use them again.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service from Abi and Anisha for FTB

Our home purchase was led by Abi and supported by Anisha, and they were both fantastic throughout the entire process. As FTB, we had a lot of questions and uncertainties, but they were always available to provide clear answers and reassurance.
They kept us informed at every stage and made what could have been a stressful process feel smooth and manageable!
We truly appreciated their patience, communication, and dedication. We would highly recommend them to anyone looking for a reliable and supportive conveyancing team :)

February 26, 2026
Unprompted review
Rated 3 out of 5 stars

Sam Mullins great

Sam Mullins was great careing and made us feel welcome .We had problems initially with emails asking us to send forms which we had allready sent and the whole thing felt disjointed at times.We were asked to pay extra monies 3 times which had never been mentioned (we were on a fixed price ) this is London office.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Jasmyn was fantastic for us throughout the buying and selling process, helped us with any questions we had immediately, and kept us up to date at all times on both the buying and selling process. Jasmyn (and Dally who helped towards completion) were both prompt on the phone or email with any questions we had, and updates from buyer/seller solicitors throughout. We didn’t have to chase once throughout the process and we felt we were fully up to date at all times, particularly in the run up to exchange, agreeing a completion date and on completion date itself. Offer to Completion was just over 2 months and fell over Christmas, so it was a very quick process but we never felt pressured on either side of the transaction, felt fully supported throughout by Jasmyn and Dally, who helped make it a relatively stress free process!

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

My fiance and I have just purchased our first home, expertly guided through the process by Leadenhall law group conveyancing services. Birgul was clear and concise with the information she provided, transparent and accurate with expectations and gave us really helpful advice along the way, allowing the transition period between properties seemless and simple. I can't recommend Mrs BIrgul Akar and leadenhall enough! Thank you again!

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

I felt Leadenhall looked after my best…

I felt Leadenhall looked after my best interests throughout the process of selling my first flat from the beginning to the end. Johnny and Georgia were always cool even when a buyer pulled out after so much work at a last minute.

Georgia Nottage always were on hand for queries no matter how big or small and worked hard to resolve issues related to the sale, whatever the query she was cool like a cucumber. Her attention to detail and work ethics is exemplary. I trusted her implicitly to have my best interests in mind and this was reflected in all her work.

I would highly recommend Leadenhall Group London, if you are lucky Georgia and Johnny

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Choose Leadenhall, they are the best

I appointed Leadenhall as my solicitor (seller part), and they helped me through the whole process greatly, from the very beginning to the end. They are super efficient and effective, guided you through and responded really quickly (not like other ones), which made great difference and I feel so lucky to find the right one, the real professional people to help in property selling. I highly recommend them! They are the best ( I highly appreciated the service and help from my solicitor Abigail and paralegal Anisha!)

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and knowledgeable

Abi and Anisha kept us informed the whole time. it wasn't a fast or easy process but due to circumstances out of their control so not a criticism. We felt the advice they gave us was honest and in depth and helped us make decision. Would use them again (but hopefully not any time soon!)

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Looked after our best interests

Leadenhall looked after our best interests throughout the purchase of our first home from start to finish and would not allow pressure from other side of the sale interferes with their due diligence.

Abi and Anisha always were on hand for queries no matter how big or small and worked hard to resolve issues related to the purchase. We trusted them implicitly to have our best interests in mind and were only happy to proceed with their say so.

I would highly recommend Leadenhall especially if you’re lucky enough to work with Abi and Anisha!

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

All started well went downhill

All started well but we received no completion statement, got an unwelcome will from HMRC as they filed for stamp duty twice and there were issues registering title.

Seemed to give up after they had been paid.

Will not use again.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Buyer's last minute urgent short time scale

Due to our buyer's last minute urgent requirement to exchange and then complete 5 days later, there was a bit of a last minute dash to finalise the transaction - our conveyancing executive JL was excellent, my wife and I are very grateful.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality

I've bought and sold three properties and therefore used five different solicitor companies. Leadenhall, and particularly my team of Jasmyn Chana and Dally Rashid, were by far the best. Prompt, precise, very clear and exact. I found them extremely pragmatic, straightforward and experienced. I plan to use them again for my next property purchase and would recommend them to anyone.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

We had a great experience with this…

We had a great experience with this solicitor firm during our house purchase. They were extremely efficient and always quick to reply to emails. Any questions or queries were chased up promptly, and communication throughout was excellent.
The daily digest emails were especially helpful, providing a clear snapshot of progress and keeping us aware of what steps had been completed and what actions were still outstanding. They were also very thorough when reviewing the contract and explaining the details. We felt well supported throughout and would highly recommend them.

January 30, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look