LeakBot discovered a leak in our water system and advised us via the app and text messages and emails. They then called and explained the no charge program a of visiting our home and testing to find... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
1- Excellent technician, he was thorough. He went up and down again and again. Checked everything. He was extremely helpful and knowledgeable. 2- I thought the Leakbot was a useless thing. I am g... See more
It picked up a leak far too small for me to detect, but if it had been in a more hidden place it could've caused significant damage before it was detected. Gary, the Leakbot plumber, found and replace... See more
Amazing company and professional engineers This small equipment fitted on my pipe has picked up small little drips and more bigger leaks. Every house should have one fitted. Engineer Blane was e... See more
Company details
Information provided by various external sources
The smart water leak detector that spots hidden leaks before they become bigger problems.
Contact info
United Kingdom
- support@leakbot.io
- leakbot.io
4.7
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Minor issue identified
Everything was checked and a minor running floating valve was found in a usually hidden area.
April 14, 2026
Unprompted review
Gary arrived punctually and a charming guy!
Gary arrived punctually after making contact on his way to us. Charming helpful knowledgeable guy! Replaced the faulty part quickly and very cleanly. Tidied up straight way and ran a complete test of the whole house water system. Excellent! Highly recommend Leakbot! Their customer support is also outstanding!
April 14, 2026
Unprompted review
The Leakbot alerts you to any leak…
The Leakbot alerts you to any leak before damage is caused and although no leak was found in this instance the engineer who came was of a polite and friendly demeanor and was very efficient and knew what he was doing.
April 15, 2026
Unprompted review
Very informative and answered my…
Very informative and answered my questions.
April 13, 2026
Unprompted review
He arrived on time and explained…
He arrived on time and explained everything.
April 13, 2026
Unprompted review
Impressive product and support personnel
I was very impressed with both your product and the technician (Trevor) that came to fix our issues. The product works extremely well and the service provided by you staff was amazing! Trevor was a very knowledgeable and identified all issues very quickly! Thanks again
April 10, 2026
Unprompted review
LeakBot provides an excellent service…
LeakBot provides an excellent service through a very easy‑to‑use app that gives homeowners early warning of potential leaks. It offers great peace of mind, and booking an engineer to investigate any issues in your home is quick and straightforward. By identifying problems early, it can help prevent more serious damage and costly repairs. An excellent and reassuring service overall.
April 13, 2026
Unprompted review
LEAK NOT DETECTED
The Engineer that attended site was Tom and he was great. The downside and the reason for only 3 stars is that the Leakbot device didn’t notify me of the leak, I found it myself. It was a leak from a pipe that feeds a toilet and was leaking onto tiles under which was electric matting for underfloor heating. Could have been disastrous if we’d been on holiday. In addition the Leakbot keeps losing signal, albeit ours is in the cellar. The plus side is the repair was free of charge so that’s a bonus. I’m not convinced this gadget is infallible as yet.
April 9, 2026
Unprompted review
Fast, efficient, and painless
Trevor and the LeakBot team made the entire experience easy and fast. They diagnosed the issue and fixed it the same day; all for free. This is exactly how it should be. I highly recommend this team and thank you Nationwide’s for providing these services, included with my insurance.
April 13, 2026
Unprompted review
Warning: Do Not use if your home has a RO filter system
The LeakBot was provided by insurance company. From the first day installed it has continuously generated false alarms. LeakBot kept contacting me wanting to send out a plumber. I told LeakBot nothing is leaking. LeakBot refused to believe me. To prove nothing was "leaking" I turned off my RO filtration system and the false alarms ended. Turned the RO system back on and more false alarms. LeakBot continues to deny anything is wrong with the product. LeakBot has no fix for false alarms triggered by RO systems.
May 22, 2025
Unprompted review
Reply from LeakBot
Thank you for taking the time to share your experience.
LeakBot is designed to detect continuous water flow, and it does work with properties that have reverse osmosis (RO) systems installed. In some cases, if an RO system is drawing water continuously due to a fault or internal issue, this can appear to LeakBot as a potential leak and will trigger a leak alert.
From what you’ve described, turning the RO system off stopping the alerts does suggest that the system may currently be drawing water in a way that’s being detected as continuous flow. You have mentioned to us that you’re planning to install a new RO system, and if this resolves the underlying issue, your LeakBot should return to a leak-free status once it’s in place.
If, however, the alerts continue after the new system is installed, we would recommend arranging a visit from one of our trained plumbers to carry out a full check of the property. These visits are provided free of charge through your insurance provider, and we’d be happy to help get that organised for you.
Kind regards,
LeakBot Support
Really good service
Really good service. From talking on the phone through to the engineer who came to check the whole system it was all very efficient and well explained. Didn’t have to wait more than a couple of days for the appointment either.
April 10, 2026
Unprompted review
Great customer service!
The appointment was set easily and Daniel, the service technician, was friendly, thorough and professional. He was able to locate a small leak and repair it the same day!! Nice having a device like LeakBot to alert to leaks, especially small ones, before they become a big problem.
April 9, 2026
Unprompted review
The tech was fantastic
The tech was fantastic. Very efficient and professional. He very quickly pinned down the leak and repaired it. No mess, no fuss, just professional high quality service.
April 10, 2026
Unprompted review
So effortless glad we found and fixed a…
So effortless glad we found and fixed a couple of potential issues. I look forward for a future of being leakproof.
April 10, 2026
Unprompted review
LeakBot is a great company.
LeakBot discovered a leak in our water system and advised us via the app and text messages and emails. They then called and explained the no charge program a of visiting our home and testing to find and repair the leak. Arrived on time and in a short period of time identified where the leaking was and then repaired it. Very professional and friendly.
April 8, 2026
Unprompted review
Tristan is brilliant
April 9, 2026
Unprompted review
Engineer was great
Engineer was great , friendly and advised on all checks. He answered all of my questions
April 9, 2026
Unprompted review
Excellent service thanks to Tristan
Excellent service thanks to Tristan. Friendly and professional. All done reasonably quickly and efficiently with minimal disruption and good summary advice.
April 9, 2026
Unprompted review
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