This is a total SCAM and Internet FRAUD. They need to be reported to the FBI as internet fraud, and BBB as a company unworthy of staying in business. They need to be stopped. Customer service is 1 g... See more
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Loan process was fine until I encountered a problem, then no help or returned calls as promised. I used the payoff Loan in full option and the next day a payment automatically came out my checking acc... See more
Company replied
Leap credit is the best loan company I've dealt with, they're honest, timely on pay off and just good people, ty leap credit for helping me out when I needed it, sincerely, jerry Nations
Company replied
This company charges phenomenal interest rates but they have treated me so fairly as I am behind in my payments due to unforeseen circumstances Thank you Leap Credit
Company replied
Company details
Written by the company
Leap Credit provides a wide range of installment loan products for customers' daily financial needs. Apply today to see if you are qualified!
Contact info
PO Box 19079, 30326, Atlanta, United States
- (888) 532-7842
- support@leapcredit.com
- leapcredit.com
2.7
Poor
359 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Everything was great and information on…
Everything was great and information on loan. Was easy to apply online
June 27, 2020
Unprompted review
Reply from Leap Credit
We appreciate your kind words. We try to make our loan application process as simple and convenient to use as possible. We are so glad you’re pleased with your Leap Credit experience, and we look forward to continuing to build our relationship with you.
Reply from Leap Credit
Hi, Josh! We’re so happy to hear this. Thank you for letting everyone know about your positive experience with Leap Credit. We always strive to be there for our customers whenever they need us. Looking forward to partnering with you again in the future!
Great rates and easy funding!
June 27, 2020
Unprompted review
Reply from Leap Credit
Our goal is to provide every customer with unparalleled service. We’re so glad your experience with us was a good one. We always want to build positive relationships with our clients, and we hope the next time you’re in financial need, we can continue to nurture that relationship.
Very helpful.
June 26, 2020
Unprompted review
Reply from Leap Credit
You’re certainly welcome! It’s always a pleasure to help. We value all of our customers, and we try to help them in any way we can. Thank you for being a Leap Credit customer.
Didn't draft my account on paydays overdraft charges
Didn't draft my account on paydays, put in weird amounts, and it's cost me over $200 in overdraft charges this month alone. Won't be using Leap Credit ever again.
June 24, 2020
Unprompted review
Reply from Leap Credit
Hi, Kara! We understand your concerns. The payments you refer to are additional payments that occur when scheduled payments are returned or missed, which is explained in detail on your loan agreement document under other charges. Please call us at (888) 532-7842 or email us at support@leapcredit.com, and we'll be happy to discuss your concerns further.
Review
Was paying $200 every 2 weeks, but my payoff amount would never go down. Finally just paid it off when I had the money.
June 23, 2020
Unprompted review
Reply from Leap Credit
We are sorry you feel that way, and we understand. The payoff amount does lower with every successful payment made toward your loan. We review and explain any possible error on our customer's accounts at our customer's request. Please feel free to call (888) 532-7842 or email us at support@leapcredit.com, and we will explain in further detail.
They r gud on helping if u fall behind…
They r gud on helping if u fall behind n overall a gud company
June 23, 2020
Unprompted review
Reply from Leap Credit
You’re certainly welcome! It’s always a pleasure to help. We value all of our customers and understand that when you’re in a time of need, you want to do business with a company you can trust. We’re so glad you chose us!
I have left many messages requesting a…
I have left many messages requesting a call back but no one has called. The application has now terminated. I'm still interested in a loan but don't hold out much hope :(
June 23, 2020
Unprompted review
Reply from Leap Credit
Hi, Mandy! We strive to provide an exceptional experience for all of our customers, so we are sorry that your experience was less than perfect. We do understand your concern and are here to help. You are more than welcome to apply for another loan, and we can walk you through the process. Please call us at (888) 532-7842, or email us at support@leapcredit.com to help you through the application process.
Nothing to comment
June 23, 2020
Unprompted review
Reply from Leap Credit
Well, we would love to get your feedback. We are always looking for ways to improve our service and product. If you have questions or concerns, please feel free to call us at (888) 532-7842 or email us at support@leapcredit.com. We look forward to speaking with you!
Quick and easy process
Quick and easy process, received funds quickly. Customer portal easy to access, over all great experience!
June 22, 2020
Unprompted review
Reply from Leap Credit
It’s our utmost priority to build trust with our clients. We do that by being a consistently reliable and easy source of income for people who need it the most. We’re so glad we’ve been able to be a company you can rely on. Thank you for putting your trust in us!
Reply from Leap Credit
We are so delighted to hear you’ve had such a great experience with us and would recommend us! Besides providing a simple and convenient loan process, our top priority is providing exceptional customer service to all of our customers. Thank you so much for the wonderful review, and we look forward to being your trusted financial partner again in the future.
Happy Customer
Even though I do not have the best credit, Leap Credit jumped into my rescue. They provided the best and fast funds that made a big difference. Don't hesitate to give it a shot. It's all worth it*
June 21, 2020
Unprompted review
Reply from Leap Credit
Hi, Bronco! You're certainly welcome! It's always a pleasure to help. We value all of our customers and understand that you want to do business with a company you can trust when you're in a time of need. We're so glad you chose us!
Willing to work things out
June 19, 2020
Unprompted review
Reply from Leap Credit
Hi, JT! You’re very welcome! We’re always excited to hear when we’re able to help our customers. If you are ever in need of a little financial help again, please feel free to reach out to us.
Would like a detailed printout on what…
Would like a detailed printout on what I'm spending how much it cost in detailed in my email.
June 18, 2020
Unprompted review
Reply from Leap Credit
We are more than happy to oblige your request. We can send a copy of the loan agreement, which will have the payment schedule, the total payback amount, and the principal amount funded. This information is also available on our website under your profile. Please give us a call (888) 532-7842, or email us at support@leapcredit.com to provide you with more details.
You are very kind people to work with
You are very kind people to work with, I just wish the interest wasn’t so high, but I’ll make it,
June 17, 2020
Unprompted review
Reply from Leap Credit
Hi, Judith! Thank you for letting people know you’re pleased with our service. Regarding our rates, keep in mind you’ll receive discounts with each loan you take out with us. But we are always looking for ways to lower our rates and improve our product. We will be reaching out to you shortly, so you’re able to discuss your concerns with us in more detail. If you’d prefer, call us at (888) 532-7842. We look forward to speaking with you!
Have had a fairly good experience with…
Have had a fairly good experience with leap credit, applied for new loan and instantly denied and nobody there will give me a reason for denial
June 17, 2020
Unprompted review
Reply from Leap Credit
While we are thrilled you’re satisfied with your service here at Leap Credit, we understand your concern. While previously you may have had a loan with us before some of the qualifications have changed. Any denials for one of our loans receive an email stating why we were unable to accept the application. Please give us a call (888) 532-7842, or email us at support@leapcredit.com if you’d like to discuss this further.
Everithing ok
June 16, 2020
Unprompted review
Reply from Leap Credit
Hi, Rosa! We appreciate your kind words. We try to make our loan application process as simple and convenient to use as possible. We are so glad you’re pleased with your Leap Credit experience, and we look forward to continuing to build our relationship with you.
Leap credit was there for me when I…
Leap credit was there for me when I needed them the most and they were flexible and understanding on the repayments and met your needs.
June 15, 2020
Unprompted review
Reply from Leap Credit
You’re welcome! It’s always a pleasure to help. We always strive to be there for our customers whenever they need us. We’re so glad you chose us!
Reply from Leap Credit
Hi, Paul! We’re so happy to hear this. Thank you for letting everyone know about your positive experience with Leap Credit. We always strive to be there for our customers whenever they need us. Looking forward to partnering with you again in the future!
When I need funds you were nice and…
When I need funds you were nice and quick to lend me the loan
June 14, 2020
Unprompted review
Reply from Leap Credit
It’s our utmost priority to build trust with our clients. We do that by being a consistently reliable and easy source of income for people like you when you need it the most. We’re so glad we’ve been able to be a company you can trust. Thank you for putting your trust in us!
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