This is a total SCAM and Internet FRAUD. They need to be reported to the FBI as internet fraud, and BBB as a company unworthy of staying in business. They need to be stopped. Customer service is 1 g... See more
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Loan process was fine until I encountered a problem, then no help or returned calls as promised. I used the payoff Loan in full option and the next day a payment automatically came out my checking acc... See more
Company replied
Leap credit is the best loan company I've dealt with, they're honest, timely on pay off and just good people, ty leap credit for helping me out when I needed it, sincerely, jerry Nations
Company replied
This company charges phenomenal interest rates but they have treated me so fairly as I am behind in my payments due to unforeseen circumstances Thank you Leap Credit
Company replied
Company details
Written by the company
Leap Credit provides a wide range of installment loan products for customers' daily financial needs. Apply today to see if you are qualified!
Contact info
PO Box 19079, 30326, Atlanta, United States
- (888) 532-7842
- support@leapcredit.com
- leapcredit.com
2.7
Poor
359 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Good
Put in my account fast. Interest was high but if paid back fast it wasn’t too bad
August 16, 2020
Unprompted review
Reply from Leap Credit
We strive to provide an exceptional experience for all of our customers, so we appreciate your kind words about our customer service. We do understand, however, your concerns about your interest rate. While there are a number of factors that go into that percentage we are always on the lookout to lower our rates and improve our product. Please feel free to call us at (888) 532-7842, or email us at support@leapcredit.com. We look forward to speaking with you!
Great customer service.
August 16, 2020
Unprompted review
Reply from Leap Credit
First, thank you for being a Leap Credit customer. We appreciate your kind words and always strive to provide the best customer service possible. Looking forward to partnering with you again in the future!
Great service
Great service, always nice to do business with leap !!!!
August 16, 2020
Unprompted review
Reply from Leap Credit
We appreciate your kind words. We are so glad you’re pleased with your Leap Credit experience. We are always here to help our customers in any way we can.
Great Experience!!!
August 11, 2020
Unprompted review
Reply from Leap Credit
We appreciate your kind words. We try to make our loan application process as convenient and straightforward as possible. We are so glad you’re pleased with your Leap Credit experience!
They were very helpful when I needed a…
They were very helpful when I needed a loan quickly. The repayment schedule worked for me and even received refunds throughout the loan repayment period.
August 10, 2020
Unprompted review
Reply from Leap Credit
We appreciate your kind words. We aspire to be consistently reliable and easily accessible to our customers. We are so glad you’re pleased with your Leap Credit experience, and we look forward to continuing to build our relationship with you.
They were always there to help
They were always there to help. If you pay your bill on time. They gave back to you. I would recommend them anytime.
August 10, 2020
Unprompted review
Reply from Leap Credit
Hi, Stephanie! You’re very welcome. We’re always excited to hear when we’re able to help our customers. Helping our customers is what we enjoy the most!
Easy peasy
This is the second time I've had to get a loan from Leap Credit and they always come through for me.
August 10, 2020
Unprompted review
Reply from Leap Credit
Hi, Bryan! We are delighted that you decided to get another loan with us. We are so glad you’re pleased with your Leap Credit experience, and we look forward to continuing to build our relationship with you.
As far as getting the loan that part…
As far as getting the loan that part was no problem.. they told me the amount that was to be taken out of account they draft it every week till this Friday.. I get an email saying I have completed my loan they they draft $1578 out of my account not my account is in the negative! I emailed them they say I owe that amount, no way, I did not agree from them to make up number to draft my account.. DO NOT accept the loan!!!
August 9, 2020
Unprompted review
Reply from Leap Credit
We never like to hear when customers like you are disappointed with their Leap Credit experience, but we understand. What transpired on your account is a balloon payment, which happens when we have multiple missed/return payment on an account. All customers are notified two days before the payment processes. Please call us at (888) 532-7842, or email us at support@leapcredit.com, and we’ll be happy to discuss your concerns further.
Reply from Leap Credit
We are sorry you feel that way, and we understand. We are always looking to improve our product and services. We would love to speak with you in more detail concerning your issue. Please give us a call (888) 532-7842, or email us at support@leapcredit.com.
Very Helpful!
August 7, 2020
Unprompted review
Reply from Leap Credit
Our goal is to provide every customer with unparalleled service. We’re so glad your experience with us was a good one. We truly value you as a leap credit customer and are always here to help.
Excellent experience
Leapcredit was excellent. There were never any hidden fees. They have been awesome through this pandemic. Thank you.
August 3, 2020
Unprompted review
Reply from Leap Credit
Hello Teri! You’re certainly welcome. It’s always a pleasure to help. We strive to be there for our customers whenever they need us. Thank you for being a Leap Credit customer.
My loan was paid off in March
My loan was paid off in March. Someone from leap tried withdrawing a payment more than what I borrowed a few days ago (July) and management wont do anything about it
August 1, 2020
Unprompted review
Reply from Leap Credit
We apologize for any inconvenience this is causing you. We are more than happy to help out all customers and there needs. There are a few reasons why an account becomes active again. Please feel free to call 888) 532-7842 or email us at support@leapcredit.com, and we’ll be happy to discuss your concerns in more detail.
Thank you for allowing me to use your…
Thank you for allowing me to use your device in a serious time of need
July 26, 2020
Unprompted review
Reply from Leap Credit
We appreciate your kind words. We try to make our loan application process as convenient and straightforward to use as possible. We are so glad you’re pleased with your Leap Credit experience, and we look forward to continuing to build our relationship with you.
The only problem I had was getting…
The only problem I had was getting through to talk with someone about my loan
July 24, 2020
Unprompted review
Reply from Leap Credit
We apologize for any inconvenience this is causing you. We do our best to available for our customers at all times from multiple means of communication. Please feel free to call 888) 532-7842 or email us at support@leapcredit.com, and we’ll be happy to discuss your concerns in more detail.
Thank you for being there
July 19, 2020
Unprompted review
Reply from Leap Credit
You’re very welcome! We’re always excited to hear when we’re able to help our customers. If you are ever in need help again, please feel free to reach out to us.
Interest rates are insane
Interest rates are insane. My advice don’t do this unless you can pay it right off. I have paid over $2000 for a 550 loan. You have been warned...
July 19, 2020
Unprompted review
Reply from Leap Credit
We are sorry you feel that way, and we understand. Keep in mind, there are a number of factors we take into consideration when applying interest rates to our loans. We’ll reach out to you via phone or email to discuss your concerns. Or you’re welcome to call (888) 532-7842 or email us at support@leapcredit.com, and we’ll be happy to talk with you.
The service and communication between…
The service and communication between customer service and client was remarkable
Thank you for being there when needed.
July 19, 2020
Unprompted review
Reply from Leap Credit
Hi, Dwight! Our goal is to provide every customer with unparalleled service. We’re so glad your experience with us was a good one. We always want to build positive relationships with our clients, and we hope the next time you’re in financial need, we can continue to nurture that relationship.
I want to thank you for working with me…
I want to thank you for working with me and helping me get threw my loan.
July 19, 2020
Unprompted review
Reply from Leap Credit
Hi, Yolanda! You’re certainly welcome. It’s always a pleasure to help. We value all of our customers and understand that when you’re in a time of need, you want to do business with a company you can trust. We’re so glad you chose us!
Great company and very helpful
July 16, 2020
Unprompted review
Reply from Leap Credit
We are so delighted to hear you’ve had such a great experience with us! Besides providing a simple and convenient loan process, our top priority is providing exceptional customer service to all of our customers. Thank you so much for the wonderful review, and we look forward to being your trusted financial partner again in the future.
Not a good job helping during covid-19
Not a good job helping during covid-19. I have accrued overdraft fees due to their negligence of changing my pay days, and refusing to assist when I have talked to someone several times.
July 15, 2020
Unprompted review
Reply from Leap Credit
We are sorry to hear this! We are always here to help our customers, especially during these trying times. At this time, we are offering payment plans focused around COVID-19 and providing help. Please give us a call at (888) 532-7842 or email us at support@leapcredit.com, and we would be happy to provide you with more information.
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