Learning SPACE Reviews 

231
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Learning space has gone above and beyond now twice to meet the needs of my children. I cannot fault their customer service and the speed of them getting back to you if there’s any issues with your ord... See more

Company replied

Rated 5 out of 5 stars

Was having issues ordering on website so whatsapped them and the lady I dealt with named Karen was amazing! Ordered the item for me very quickly couldn't of been any more helpful wonderful website!

Company replied

Rated 5 out of 5 stars

I ordered a projector from Learning space and had issues with it once it arrived. I contacted Learning Space and Niamh responded to my email promptly. She reached out to the manufacturer and forwarded... See more

Company replied

Rated 5 out of 5 stars

Delivery is fast and customer service is Amazing. Family Find kindly gave us a grant to help turn my son with additional needs room into a sensory room. This website has loads of options that help wit... See more

Company replied

Company details

  1. Children's Toys Store

Written by the company

Learning SPACE is a family-run business, started in 2007 by sisters Lorraine (a teacher) and Mary (a social worker). It all began with our younger sister, Emma, who has Sotos syndrome. Supporting her showed us how hard it can be for families to find the right equipment and honest advice, so we set out to make that easier. Naomh joined in 2015, and we’re now a team of 14 combining lived experience with qualifications in education, childcare and specialist support. We supply sensory, educational and specialist equipment, from sensory toys and resources to full sensory rooms, classroom furniture and outdoor play. We source from more than 200 suppliers and work with families, schools, nurseries, therapists, hospitals and local authorities across the UK and Ireland. We’re also a major supplier for Family Fund. What makes us different: Products chosen by people who use them. Our range is shaped by therapists, teachers, parents and children, not just a catalogue. We’ve been there ourselves. We understand what families are going through, and we give advice rather than just a sales pitch. Fair prices. If you find it cheaper elsewhere, we’ll do our best to match or beat it. More than products. Our sister company, Diverse SPACE, offers neurodiversity-affirming training for schools, families and organisations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

231 reviews

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4.9

All reviews

(231)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Autism Training

Andy was really great giving the autism
Training and i think it was really good

August 9, 2023
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Thank you so much for this, we will pass your kind words onto Andy

Rated 5 out of 5 stars

Amazing experience.

The lovely lady Tracey that I spoke to on the phone was nothing but amazing, she was attentive and also incredibly helpful in picking out items that my son would enjoy. She was incredibly friendly, cheerful and overall wonderful to speak to! Thankyou so much.

August 8, 2023
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Thank you for leaving this review.

Rated 5 out of 5 stars

Great unique service

Great unique service. Helpful and great customer service

August 2, 2023
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Thank you for your feedback, that means a lot to us

Rated 5 out of 5 stars

Helpful lady Tracey

Was having issues ordering online, I called their number & was helped by a lovely lady Tracey.
Thank you so much!

August 2, 2023
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Thank you for your feedback, that means a lot to us

Rated 5 out of 5 stars

Amazing and helpful

Amazing and helpful when they didn’t have what I ordered in they would phone and would change for something else
Very grateful

July 3, 2023
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Thank you for your kind words. We hope to see you again soon!

Rated 5 out of 5 stars

Went above and beyond, amazing customer service

Went above and beyond. I purchased a UFO swing for my children last year and unfortunately one of the ropes had snapped and the other 3 were fraying. I emailed learning space to see if they could help me out somehow. Two weeks later I had received a full set of 4 new ropes for the swing and the children were over the moon. Learning space had got in touch with the manufacturer and sorted it all out for me. I’m very thankful, especially to Dave.

June 7, 2023
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Thank you so much for your lovely feedback!

Rated 5 out of 5 stars

Toys for Rhay

I tried to order online but was not able to so I did it over the phone and she was nuthing but helpful I ordered 17 items and was not rushed in any way thank you for your quick and easy response

June 27, 2023
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

Thank you so much for your lovely feedback!

Rated 5 out of 5 stars

Thank you Sinead!

Sinead was very polite & helpful whilst processing my order. I was given a delivery time frame and quick efficient service. Thank you so much!

June 21, 2023
Unprompted review
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Reply from Learning SPACE

Thank you for leaving a wonderful review of Learning SPACE

Rated 1 out of 5 stars

When originally ordering the customer…

When originally ordering the customer service was great but do not expect any of your items to arrive anytime after that I placed my order at the beging of the month alot said 5 to 7 days upon ordering so far I've received 1 an I ordered several.
I have emailed customer service on occasions about parcels with no response.

June 21, 2023
Unprompted review
Learning SPACE logo

Reply from Learning SPACE

I am sorry there was issues with your order, this is not our normal service. We hope to have this rectified immediately, and have sent you a complimentary gift as way of apology. Our orders normally go out immediately unfortunately there was an error in our system that delayed your order. Again apologies.

Rated 5 out of 5 stars

Sinead

Sinead, was very friendly and happy to help providing excellent recommendations for thing I could not see on the website. Full of information and very understanding. Leaving the cellphone call and continued to provide support via emails . It’s a massive thumbs up from a very happy customer Well done !

June 19, 2023
Unprompted review
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Reply from Learning SPACE

Thank you for leaving a wonderful review of Learning SPACE

Rated 5 out of 5 stars

Highly recommend!! Fantastic customer service

I placed my order and unfortunately received a damaged item HOWEVER I emailed the info@ address for help and Dave went above and beyond to help me resolve the issue as unfortunately the item was discontinued. I had chosen a replacement item that was slightly higher in value however Dave was so kind to send it to me with no extra cost to myself. Very friendly, prompt and helpful service. Highly recommend

June 19, 2023
Unprompted review
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Reply from Learning SPACE

Thank you for leaving a wonderful review of Learning SPACE

Rated 5 out of 5 stars

Outstanding consumer service!

I was referred to learning space to get supplies for my new start up messy play business! I was feeling quite overwhelmed and didn’t know where to start! Luckily Philip contacted me immediately and led me through the whole process from choosing the right products for my venture to putting the order through! He continuously contacted me to see if there was anything else I needed or if I had any questions!
I called up a few times with questions and had the pleasure of speaking to Dan on the phone who helped with every query and sorted any issues I was having! As I was in a rush to get my things, the Learning space staff found solutions for me to make the process quick and worked around my needs!
I’ve received the first lot of my order and I’m so happy with the quality of the products and can’t wait to use them in my sessions! The black out tent was recommended by Phil and it is exactly what I need for my sessions!
Easy process from start to finish with outstanding costumer service!
Thank you again,
Faye

June 15, 2023
Unprompted review
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Reply from Learning SPACE

Thank you for leaving a wonderful review of Learning SPACE

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