The Learning Tower Company Reviews 553

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, thoughtful design, and versatility, often highlighting how well-crafted and sturdy the items are. Many appreciate the ease of assembly and the positive impact these products have on family life, especially for children. The user experience is frequently described as positive, with many finding the products to be a valuable and long-lasting addition to their homes. However, some people were dissatisfied with the delivery service, mentioning issues like delayed arrivals, missing tracking information, or damaged packaging. Additionally, a few reviewers expressed concerns about specific product designs, citing safety issues with buckles or sharp metal clasps, and some found the assembly process to be physically challenging.

What people talk about most

Product

Users describe positive interactions with the product, often highlighting its quality, versatility, and ease... See more

Quality

Consumers generally find the quality of the products to be positive. Many reviewers praise the items as... See more

Delivery service

People report ambiguous experiences with delivery service. While many customers praise quick and smooth... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently highlight the product's... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. While some customers praise the helpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We ordered two towers which we assumed would be delivered together. One arrived the next day but there was no sign of the other, and no tracking info available. After chasing up twice, the second one... See more

Company replied

Rated 5 out of 5 stars

Lovely product, I was debating whether to get the adjustable height version as my son is on the smaller side but so glad we opted for this convertible version as he loves sitting at the desk arrange... See more

Company replied

Rated 5 out of 5 stars

Extremely prompt delivery. We bought a learning tower for our young grandson last November and have just bought another for our granddaughter as it had been such a hit. This time was no exception and... See more

Company replied

Rated 5 out of 5 stars

I dithered a lot on the choice of learning tower, but I decided to go for this one instead of a cheaper one from the place-that-shall-not-be-named. Despite being apparently made to order, this turned... See more

Company replied


Company details

  1. Children's Furniture Store
  2. Flat Pack Assembly
  3. Furniture Accessories
  4. Home Goods Store
  5. Kitchen Furniture Store
  6. Plant Nursery

About The Learning Tower Company

Written by the company

What we believe: We believe that confidence is learned by testing the limits of your world! We believe that a loving home provides a secure base from which great things happen! We believe in helping our children develop the skills and sense of adventure for them to achieve their dreams!

What we do: We are The Learning Tower Company and (you guessed it!) we sell learning towers, Pikler triangles and other Montessori children's furniture. The products we sell allow children to interact at 'grown up' height, to be involved safely in every day activities, learn new skills and engage in family life!

How we do it: We work with specialist producers to bring you a product that fits seamlessly into your home and enhances family life. We ensure that all products meet requisite safety and quality standards so you know your children are in safe hands. Hey... and because we believe in leaving the planet in a good place for our children, we plant a tree with Ecologi for every sale made. SHOP NOW OUR COMPANY FOREST ON INSTAGRAM


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

553 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Poor quality and poor customer service

I had purchased a convertible learning tower. I found the buckles to be unsafe as they keep coming undone which makes it unsafe for my child to use. I contacted the company with the issue and they have not yet got back to me with a solution. Very poor customer service and very expensive. Do not use this company at all!

March 24, 2026
Rated 3 out of 5 stars

Our learning tower arrived yesterday…

Our learning tower arrived yesterday and we are really pleased with it. However we are disappointed in the quality of the shape sorting attachment. It feels rushed and unfinished, the edges are still sharp (and unsafe for our LB!), the painting is messy and there is no varnish to finish the product. We’re quite shocked of the quality for a £300+ order. We were so excited about the busy board and the potential of adding new attachments for Christmases and Birthdays. However we would hesitate to purchase any further based on the quality. I’ve also struggled to find a way to share this feedback with customer service. The Instagram profile does not accept new messages and I cannot find an email address on their website.

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic product and helpful customer support

It’s a fantastic, versatile product. Customer support was very helpful.

March 12, 2026
The Learning Tower Company logo

Reply from The Learning Tower Company

Hi Nessie,

Thank you so much for your kind words. :)

We’re delighted to hear that you find the product fantastic and versatile. It’s exactly what we aim to deliver.

We’re especially pleased to know that our customer support team was able to assist you effectively. Providing helpful and responsive service is very important to us, so your feedback truly means a lot.

Thank you again for taking the time to share your experience. We hope you continue to enjoy using the product!

Warm regards,
The Learning Tower Company Team

Rated 2 out of 5 stars

Misled and Disappointed

I feel very disappointed with my purchase.
I bought the 'minimalist folding learning tower' from this company. It has arrived and the product itself is well made and I believe will suit our needs well.

However, it is branded by a company called 'leg&go', and not made by the Learning Tower Company. I have rechecked the page for this item and nowhere does it say it is made by a third party, it is all written as if it's a proprietary design/item. This is misleading. Had I known this website was purely a platform I would have gone elsewhere, indeed if you search 'leg&go folding Montessori learning tower' you can find the exact same item for £30-40 cheaper elsewhere online. I feel I have wasted money unnecessarily through somewhat deceitful tactics.

I also left a 2 star review for this item on the website which 24+ hours later still has not appeared on the page. It makes you question all the glowing reviews/absence of any negativity, as if feedback is perhaps censored.

Learning Towers Company - interested if you have a response here and what any recourse could be.

March 16, 2026
Unprompted review
The Learning Tower Company logo

Reply from The Learning Tower Company

Hi Emily. Thank you so much for your order. We’re glad your product arrived in line with our advertised delivery times and the product will suit your family well.

We work with multiple supplier-partners as well as creating a selection of our products ourselves, in order to bring our customers the best selection of learning towers in one place. We stock all bestsellers here in the UK meaning we can fulfil customer orders on a 1-2 day timeline, which our partners can generally not achieve otherwise. Prices vary throughout the season and we’re not necessarily able to track prices should our partners be selling at a different price at any given point in time. I’m afraid that this price represents the price point that allows us to cover our warehousing, customer support and marketing. We’re sorry you feel disappointed by this but we’re saddened to hear that you consider this to be in any way deceitful or misleading.

We wish you the best with your new product and hope that it brings your family great value.

Rated 5 out of 5 stars

Good strong tower

Good strong tower, clear assembly instructions and easy to follow. Fully adjustable height/step a bonus. Delivered quickly after ordering.
Very happy Grandson

February 26, 2026
The Learning Tower Company logo

Reply from The Learning Tower Company

Hi Mrs Ann,

Thank you very much for taking the time to share your feedback. We are so pleased to hear that you found the Learning Tower strong and easy to assemble, and that the instructions were clear and straightforward to follow.

It is great to know that the adjustable height and step have been a helpful feature, allowing it to grow and adapt as needed. We are also glad that your order arrived quickly after purchase.

Most importantly, it is wonderful to hear that your grandson is enjoying it. We hope it continues to be a useful and enjoyable addition to your home.

Thank you again for your support.

Warm regards,
The Learning Tower Company Team

Rated 5 out of 5 stars

Excellent service.

Excellent service.

February 17, 2026
The Learning Tower Company logo

Reply from The Learning Tower Company

Hi Chris,

Thank you very much for your kind feedback. We are so pleased to hear that you had an excellent experience with our service.

Providing helpful and reliable support for our customers is very important to us, so it is lovely to know that this was reflected in your experience.

We truly appreciate you taking the time to share your thoughts and for choosing The Learning Tower Company.

Warm regards,
The Learning Tower Company Team

Rated 5 out of 5 stars

Great quality

Arrived quickly, expensive but really nice quality and looks stylish. Toddler loves using it as a table - refuses to use as a tower currently but hopefully will get good use out of it.

February 16, 2026
The Learning Tower Company logo

Reply from The Learning Tower Company

Hi Ella,

Thank you so much for your thoughtful feedback. We are delighted to hear that your Learning Tower arrived quickly and that you are pleased with the quality and stylish design.

It is lovely to know that your toddler is already enjoying it as a table. Little ones often like to explore and use things in their own unique way, and it is wonderful that it is already getting good use in your home. We hope that in time they will also enjoy using it as a tower as their confidence and curiosity continue to grow.

We truly appreciate your support and for taking the time to share your experience.

Warm regards,
The Learning Tower Company Team

Rated 5 out of 5 stars

Every child would benefit

Very well
Made and a great item for engaging young ones early in cooking etc.

February 15, 2026
The Learning Tower Company logo

Reply from The Learning Tower Company

Hi Dr Galvin,

Thank you so much for your lovely feedback. We are delighted to hear that you are pleased with the quality of the Learning Tower and that it is helping to engage little ones in cooking and other activities from an early age.

It is wonderful to know that our product is supporting those special everyday moments in the kitchen. That is exactly what we hope for.

We truly appreciate you taking the time to share your thoughts and for choosing us.

Warm regards,
The Learning Tower Company Team

Rated 5 out of 5 stars

This was bought for granddaughter…

This was bought for granddaughter number two as I was so pleased with the first one.

February 8, 2026
The Learning Tower Company logo

Reply from The Learning Tower Company

Hi Claire,

Thank you so much for your kind feedback and for choosing us again!

We are thrilled to hear that you were happy with the first Learning Tower and that it inspired you to purchase one for your second granddaughter. It’s wonderful to know that our product is making such a positive impact in your family.

Your continued support means the world to us, and we truly appreciate you taking the time to share your experience.

Warm regards,
The Learning Tower Company Team

Rated 4 out of 5 stars

Issue with delivery but otherwise good

We ordered two towers which we assumed would be delivered together. One arrived the next day but there was no sign of the other, and no tracking info available. After chasing up twice, the second one was delivered a week later. Email communication was quick and helpful but I can't give 5 stars because the order was messed up and we had to wait for the second one. The towers themselves are fantastic.

February 1, 2026
The Learning Tower Company logo

Reply from The Learning Tower Company

Hi Celia,

Thank you very much for taking the time to share your detailed feedback with us.

We are truly sorry for the confusion and delay with the delivery of your second tower. We completely understand how frustrating it must have been to expect both items together and then have to follow up with us. While we are pleased that our email communication was helpful, this is not the smooth experience we aim to provide.

That said, we are delighted to hear that you find the towers fantastic. Knowing that you are happy with the product itself means a great deal to us.

Your feedback is very valuable and helps us improve our processes to ensure future orders arrive as expected. Thank you again for choosing The Learning Tower Company and for sharing your experience.

Warm regards,
The Learning Tower Company Team

Rated 2 out of 5 stars

Delivery has taken far too long

We ordered the tower on 2nd February thinking this was coming from the UK so in plenty of time for our granddaughters visit. She left today 16th February and still not received. We can't review it as it hasn't been used and now won't be used until August.

February 2, 2026
The Learning Tower Company logo

Reply from The Learning Tower Company

Hi Caron. Whilst most of our best selling products are available on a 1-2 day leadtime from within the UK, I'm afraid this product has an advertised delivery time of 14-21 days. I can see that your product was delivered today, 14 days after you ordered. We're very sorry to hear of your disappointment, but this information was clearly stated on the product page. We hope your granddaughter gets a lot of value from the product on her next visit!

Rated 5 out of 5 stars

Great product

Great product, well made, my son loves it!

January 31, 2026
The Learning Tower Company logo

Reply from The Learning Tower Company

Hi Flo,

Thank you very much for taking the time to share your feedback with us.

We are delighted to hear that you are pleased with the quality and craftsmanship of the Learning Tower. Knowing that your son loves it is especially wonderful to hear, as creating something that children truly enjoy using is exactly what we aim for.

Thank you again for choosing The Learning Tower Company and for sharing your experience with the world. :)

Warm regards,
The Learning Tower Company Team

Rated 4 out of 5 stars

The tower is great and my 15 m loves it…

The tower is great and my 15 m loves it and it enables her to be so much more involved.
The assembly instructions could improve by being made more clear.
Customer service team is ver helpful and efficient.

January 25, 2026
The Learning Tower Company logo

Reply from The Learning Tower Company

Hi Laura,

Thank you so much for your review!

We’re delighted to hear that the tower has been a hit and that your 15-month-old loves it. It’s wonderful to know it’s helping her get more involved.

We also really appreciate your feedback about the assembly instructions. Clear guidance is important to us, and your comments help us identify where we can improve.

Thanks again for taking the time to share your experience, and for your kind words about our customer service team. We’ll be sure to pass them on! :)

Best Regards,
The Learning Tower Company.

Rated 3 out of 5 stars

The colour of the learning tower is…

The colour of the learning tower is beautiful, and the overall quality feels solid. The instructions for adding the Stability Feet were clear and easy to follow, which made assembly straightforward.
I do like the product, but I’m not entirely convinced it’s worth nearly £200, so I’ve taken one star off for the price. I’ve also deducted another star for delivery. I placed my order on 15 January and received it on 5 February, which is quite a long wait. If you need this item quickly, the delivery time may not be ideal. Having to chase for updates was also a little frustrating.
Overall, it’s a lovely product, but there’s room for improvement in pricing and delivery communication.

January 15, 2026
The Learning Tower Company logo

Reply from The Learning Tower Company

Hi Jiha. Thank you for your review; we're glad that you LOVE the overall colour and quality of your product, as well as the quality of the instructions. This is a high quality, made to order product. We are sorry to hear that your product took longer than it should have done; we will take this point away and work with our manufacturing process to improve the timeline and communication. Thanks again!

Rated 4 out of 5 stars

Excellent Product but delayed delivery

I am very pleased with the Ultra Slim - Folding Learning Tower. It is a well made and stylish piece of furniture and my granddaughter loves it.
I have not given 5 stars because of delivery delays. However once the issue was highlighted communication was very good.

January 20, 2026
The Learning Tower Company logo

Reply from The Learning Tower Company

Hi Jane,

Thank you very much for taking the time to share your thoughtful feedback with us.

We are so pleased to hear that you are happy with the Ultra Slim Folding Learning Tower and that you find it both well-made and stylish. It is especially lovely to know that your granddaughter loves it. Creating beautiful and practical pieces that children truly enjoy using is always our goal.

We are sorry to hear that there were delays with the delivery of your order. We truly appreciate your patience and are glad that once the issue was highlighted, our communication helped to improve the experience. Your comments are very valuable to us and help us continue to improve our service.

Thank you again for choosing The Learning Tower Company and for sharing your experience.

Warm regards,
The Learning Tower Company Team

Rated 5 out of 5 stars

Very fast service and excellent…

Very fast service and excellent product, fast to assemble, very sturdy and well made.

January 10, 2026
The Learning Tower Company logo

Reply from The Learning Tower Company

Hi Simon,

Thank you very much for taking the time to share your feedback with us.

We are delighted to hear that you were pleased with the fast service and that you found the Learning Tower easy to assemble, sturdy, and well made. It is always wonderful to know that both the product and the overall experience met your expectations.

Thank you again for choosing The Learning Tower Company and for sharing your experience.

Warm regards,
The Learning Tower Company Team

Rated 3 out of 5 stars

Delivery times are long

January 12, 2026
The Learning Tower Company logo

Reply from The Learning Tower Company

Hi Mark. Thank you for your review. I can see that you bought your Ultra Strong - Learning Tower on 12th Jan and that this was delivered on 24th Jan, so 12 days after purchase and on target for our advertised 10-14 day leadtime for this product. I know you'll have been looking forward to receiving your product, so sorry if this felt like too long, but it was made to order especially for your family. We hope the product is too your liking and if you were able to include your appraisal of the product itself in your review that would be very greatly appreciated :)

Rated 5 out of 5 stars

Shipped and arrived as expected

Shipped and arrived as expected, the quality is really good and finish quality is really good, I went for the linseed finish. very sturdy. I noticed during purchasing that you can choose a colour to a RAL code, as someone who works in manufacturing, offering that level of customization is absolutely incredible.

A personalised, hand written note of thanks. Really classy

January 5, 2026
The Learning Tower Company logo

Reply from The Learning Tower Company

Hi David,

Thank you very much for taking the time to share such thoughtful feedback with us.

We are delighted to hear that your order arrived as expected and that you are pleased with the quality and finish of the Learning Tower. The linseed finish is a lovely choice, and it is great to know that you found the tower sturdy and well-made.

It means a great deal to us to hear your comments on the RAL colour customisation, especially from someone with a manufacturing background. Offering that level of flexibility and craftsmanship is something we truly care about, so your words are very encouraging.

We are also pleased that you appreciated the handwritten note. Adding those personal touches is important to us, and we are glad it came across as intended.

Thank you again for choosing The Learning Tower Company and for sharing your experience with us.

Warm regards,
The Learning Tower Company Team

Rated 5 out of 5 stars

Had a suspect DPD delivery

Had a suspect DPD delivery. However LTC were amazing and got us another out straight a way.

Great product too. Easy to assemble

December 29, 2025
The Learning Tower Company logo

Reply from The Learning Tower Company

Hi Jack,

Thank you so much for taking the time to share your feedback with us.

We are really pleased to hear that our team was able to quickly resolve the delivery issue and get a replacement out to you straight away. Providing reliable support when things do not go to plan is very important to us.

It is also great to know that you are happy with the Learning Tower and found it easy to assemble.

Thank you again for choosing The Learning Tower Company and for your kind words.

Warm regards,
The Learning Tower Company Team

Rated 5 out of 5 stars

Learning tower for toddlers

Bought the learning tower as a Christmas present for my grandson who is 18 months old. He loves it🤩. So far he’s helped his mommy make crumble topping for stewed apples, pastry for left over gammon pie and constructing pizza topping on base. He doesn’t need picking up now to see what mommy is doing in the kitchen

January 11, 2026
The Learning Tower Company logo

Reply from The Learning Tower Company

Hi ElKdnr,

Thank you so much for sharing this wonderful feedback with us.

We absolutely love hearing how your grandson is enjoying his Learning Tower and getting involved in the kitchen already, from crumble topping to pizza making. It sounds like he’s having a fantastic time.

It’s especially lovely to know that the tower is helping him feel included and independent without needing to be picked up.

Thank you for choosing The Learning Tower Company for such a special Christmas gift. We hope it continues to support many happy moments and little cooking adventures for your family.

Warm regards,
The Learning Tower Company Team

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