AKG Learning Reviews 225

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and supportive approach, making learning enjoyable and easy to understand. Many people highlight the exceptional guidance and encouragement received, which helped them gain confidence and achieve their goals. The service provided is often described as excellent, with consumers noting the informative and engaging courses that cover a wide range of topics in depth. Reviewers are particularly impressed with the overall positive user experience, feeling supported and cared for throughout their learning journey. However, some customers also noted that they initially had a rocky start or struggled with certain terminology, but the tutors were always available to provide extra support and clear explanations.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, patience, and... See more

User experience

Users describe positive interactions with the user experience, often highlighting the informative and... See more

Service

Reviewers highlight positive aspects of service, with many praising the excellent courses and the supportive,... See more

Customer service

Clients share positive opinions on customer service, highlighting the helpfulness and support received from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently achieved a distinction in a Level 4 apprenticeship in Senior Housing & Property Management, with Sybil Brice as my tutor. Sybil was always on hand to guide me and answer any questions I had... See more

Company replied

Rated 5 out of 5 stars

I found this course to be the most enjoyable and informative to date. Sue covered a large range of topics in great depth to prepare for work and successfully had our diverse group working as team c... See more

Rated 5 out of 5 stars

My experience with AKG Learning has been really positive. They have supported me through all the ups and downs of my journey, and I’m truly grateful for the encouragement I received along the way. My... See more

Rated 5 out of 5 stars

Amazing ONLINE ESOL corse I am really upset becouse the online ESOL corse is ended. It's been an Amazing experience, I will miss everything about it. Firstly I will miss my wonderful teacher Ava,... See more


Company details

  1. Adult Education School

Written by the company

We are advanced learning specialists offering apprenticeships and diplomas up to Level 5 in Business Services, Childcare, Hospitality and Housing & Property Serving London and England.


Contact info

4.9

Excellent

TrustScore 5 out of 5

225 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Get into education experience

On the get into education course with Christian, it was engaging and inspiring, helped me to learn about how the education sector works

July 9, 2025
Unprompted review
AKG Learning logo

Reply from AKG Learning

Thank you for your review.

Rated 5 out of 5 stars

I have recently completed the L5 ODM…

I have recently completed the L5 ODM qualification with LearnPlusUs/AKG. After jumping straight from L3 into L5, I was slightly apprehensive about the time this would take to complete, alongside my busy role. I was assigned the most wonderful tutor, armed with the best knowledge, skills, experience and most wonderful personality - Andrea has assisted me through my development journey, in the most graceful and constructive way. Today I passed with a distinction, and could not be more grateful to Andrea for all she has supported me with; the learning, building my portfolio, challenging me to grow, empowering my strengths and helping me with my end point assessment.

For anyone questioning whether LPU/AKG apprenticeships are for you, just do it. I will hold this learning and the relationship I have built with my tutor, in high regard, and cannot thank her and AKG enough! This distinction is a testament to Andrea, not just me!

July 7, 2025
Unprompted review
AKG Learning logo

Reply from AKG Learning

Thank you for your review Jon.

Rated 5 out of 5 stars

June Morrice is a good talking person

June Morrice is a good talking person
I learn a lot to day I take away from it more confidence it help a lot
it help me a lot to wards a job veronica thank you

July 7, 2025
Unprompted review
AKG Learning logo

Reply from AKG Learning

Thank you for your review Veronica.

Rated 5 out of 5 stars

Get recognised

The course coach was approachable and professional. Course was delivered very well, it was well spaced out and easy to follow whilst allowing candidates to express freely

June 30, 2025
Unprompted review
AKG Learning logo

Reply from AKG Learning

Thank you for your review SO.

Rated 5 out of 5 stars

Christian Barrett + Learn Plus Us

Christian Barrett who lead the courses i have just finished was incredible, he made learnplusus feel like a family rather then teacher and student.

The courses themselves was informative, helpful, rather interesting on the subjects such as get set or Anglian Water, I found it informative and motivational this course and Christian himself has really made me have confidence ein my abilities and found a way to display them correctly for interviews and how to layout and word my CV.

June 23, 2025
Unprompted review
AKG Learning logo

Reply from AKG Learning

Thank you for your review Hayley-Jo.

Rated 5 out of 5 stars

Good experience with great supportive tutor!

I undertook the Level 3 Housing Management Apprenticeship and Sybil was my tutor. I couldn't have asked for a more supportive tutor who always listens and understands and does her utmost to help. The experience wouldn't have been possible without her! Thank you!

June 3, 2025
Unprompted review
AKG Learning logo

Reply from AKG Learning

Thank you for your review Liz.

Rated 5 out of 5 stars

Online courses ⭐

Jennifer who ran the courses that I have took part in was brilliant. She listened to what I had to say and gave insight into what would help me. She has made me feel a lot more confident going back into work.
Thankyou Jennifer

May 30, 2025
Unprompted review
AKG Learning logo

Reply from AKG Learning

Thank you for your review Susan.

Rated 5 out of 5 stars

Taking this course was a little scary…

Taking this course was a little scary but after a little chat with my tutor; Kerri Moss, I felt confident and ready to gain new skills and knowledge. The course has been great as it has open or broaden my knowledge of care given roles, my moral and legal responsibilities towards the residents or users I support and especially doing so looking at their individual needs, best interests and overall well-being. I will cherish this opportunity and use the knowledge gained to help those I support in daily life and in care settings.

May 20, 2025
Unprompted review
AKG Learning logo

Reply from AKG Learning

Thank you for your review Nathalie.

Rated 5 out of 5 stars

Wonderful experience

I have just completed the care certificate knowledge only course with Kerri Moss, she was absolutely brilliant. Each module was taught very well and with enthusiasm. I'm incredibly happy that I had the opportunity to take part in this course.

May 20, 2025
Unprompted review
AKG Learning logo

Reply from AKG Learning

Thank you for your review Freya.

Rated 5 out of 5 stars

After a disappointing start to my…

After a disappointing start to my apprenticeship, I was assigned a new tutor, I wasn't sure what to expect- but Sybil exceeded all my expectations within the first 15 minutes. Sybil immediately made me feel confident and comfortable with their approach. Sybil's encouragement, support and clear direction on what steps to take next made a huge difference. I felt listened to, guided and supported throughout the session. I left the learning session feeling positive and motivated. A good tutor from Learn Plus Us, I'm looking forward to the future sessions.

May 21, 2025
Unprompted review
AKG Learning logo

Reply from AKG Learning

Thank you for your review Lorene.

Rated 5 out of 5 stars

Level 3 Early Educator

I have completed my level 3 early educator course with Learn plus us.
I work full time and have two young children which was a juggle at times however my tutor Gemma was always very supportive and helpful every step of the way.
The course was amazing and I have learned a lot.

May 15, 2025
Unprompted review
AKG Learning logo

Reply from AKG Learning

Thank you for your review Amber.

Rated 5 out of 5 stars

Get Ready course

I completed a a "Get Ready" 3 day course, through jobs 22 with Kulshuma. From start to finish it was an enjoyable experience. I was initially worried about what it would be like but Kulshuma is such a lovely person to be around.
My expectations were exceeded and I would happily do another course with Kulshuma.
There was alot to take away and Kulshuma has made that memorable because of the way she delivered. Even though it was a 3 day course I have learnt soo much.

May 12, 2025
Unprompted review
AKG Learning logo

Reply from AKG Learning

Thank you for your review.

Rated 1 out of 5 stars

Unprofessional, unprepared and inappropriate

Despite the trainer asking us to name her in the feedback, I have chosen not to. The course was unprofessional, inadequately prepared and delivered inappropriately by a trainer who lacked technical competence as well as presentation skills. It was also delivered without consideration for safeguarding or inclusion practices which was inappropriate given it was delivered to a group of strangers. The meeting etiquette was inappropriate, particularly for those with neurodiversity. The trainer was not in control of the session, and allowed another participant to dominate inappropriately. I will be raising a complaint as this was part of a government programme, restart, so likely funded with public money.

May 14, 2025
Unprompted review
AKG Learning logo

Reply from AKG Learning

Thank you for taking the time to share your feedback. We are very sorry to hear that your experience did not meet expectations.

We take all feedback seriously, especially when it relates to the quality and inclusivity of our training, and we will be conducting a thorough internal review to address the issues you have raised.

A member of our team will be in touch with you directly to discuss your concerns in more detail. We would greatly appreciate the opportunity to understand more about your experience so that we can take appropriate action.

Rated 5 out of 5 stars

3 day course - Jobs22

Had a 3 day course with Fleur as part of Jobs22 and I have to say that the course exceeded my expectations!

I was worried it wouldn't be as fun when first going into it, but I ended up really enjoying my time, learning new things and meeting new/interesting people alongside it :)

Would 100% do a course with Fleur again, thank you so much!

May 12, 2025
Unprompted review
AKG Learning logo

Reply from AKG Learning

Thank you for your review.

Rated 5 out of 5 stars

The course was excellent

I've completed my level 3 Early Year Educator couse. The course was excellent! Very clear explanations and helpul materials. Very helpful throughout the time. Gemma Hares is a fantastic teacher and always willing to help and motivate to improve the confidence and skills in students. Greatly appreciated all the support. Thank you

April 3, 2025
Unprompted review
AKG Learning logo

Reply from AKG Learning

Thank you for your review Anuradhi.

Rated 5 out of 5 stars

Level 3 in Childcare with Learn+Us

I’ve done my level 3 in childcare with Learn+Us. It was a great course and the material was presented in a way that allowed me to do my course work and work full time.

The absolute best part of my apprenticeship was my tutor Raj. She is a lovely person who obviously cares about her learners as people. Raj was my biggest cheerleader on days when I was burned out, and always a great coach who motivated me to keep working hard and finishing my apprenticeship. The material was always presented in a way that was easy to follow and Raj encouraged me to ask question and/or discuss what I don’t understand. She helped me in developing my career, not just by guiding me through the coursework, but by giving me the confidence to believe in my own abilities. Her support made a real difference during some tough moments, and I genuinely looked forward to our sessions. Thanks to Raj, I finished my apprenticeship feeling prepared, motivated, and proud of what I’d achieved. I couldn’t have asked for a better tutor.

May 7, 2025
Unprompted review
AKG Learning logo

Reply from AKG Learning

Thank you for your review Pia.

Rated 5 out of 5 stars

Great training provider with an amazing tutor

I have just completed the Early Years Practitioner Level 2 course, and I was lucky to have Rita as my tutor. She supported me 100% with her amazing knowledge and kind attitude. At the beginning of the course, I was really nervous because of my limited English, but Rita always believe me even when I doubted myself. Thanks to her support, I didn't just finish the course - I achieved a distinction. I'm so grateful for everything.

May 9, 2025
Unprompted review
AKG Learning logo

Reply from AKG Learning

Thank you for your review Aranka.

Rated 5 out of 5 stars

Thank you Diane Burgess

Diane is truly wonderful. I have received amazing help and support from Diane and I have learnt a lot from her. Thanks again :)

May 1, 2025
Unprompted review
AKG Learning logo

Reply from AKG Learning

Thank you for your review Jodie.

Rated 5 out of 5 stars

I’ve just completed a transferable…

I’ve just completed a transferable skills course with June Morris.
I’ve learnt some valuable information when it comes to making the most of my personal statement and cover letter.

The sessions are welcoming and friendly and they’re improving my confidence to come out of my comfort zone and chat to unfamiliar people.

May 2, 2025
Unprompted review
AKG Learning logo

Reply from AKG Learning

Thank you for your review Jodie.

Rated 5 out of 5 stars

Sybil is amazing!

Sybil was a fantastic tutor and everything I could have asked for. She was very supportive of my wellbeing and my learning, and tailored the course to be flexible around my role.

I definitely would not have been able to complete the course without her!

April 29, 2025
Unprompted review
AKG Learning logo

Reply from AKG Learning

Thank you for your review Joseph.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look