Lease4Less Reviews 

1,247
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, highly knowledgeable, and quick to respond to any inquiries throughout the leasing process. People consistently note that the team goes the extra mile to secure the best vehicle deals and ensure a completely smooth process from the initial contact to final delivery. However, some people mentioned frustrating issues with delivery delays and a noticeable lack of proactive updates from the team. Some reviewers also noted ongoing difficulties in obtaining timely responses when chasing customer support for essential information regarding their vehicle's status.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpful, knowledgeable, and... See more

Service

People report positive experiences with service, highlighting that team members are efficient, helpful, and... See more

Customer service

Consumers find customer service to be positive, highlighting prompt, efficient, and friendly support from... See more

Response time

Customers report extremely positive experiences with response times, noting prompt and efficient... See more

Delivery service

Clients share satisfaction with the delivery service, noting that vehicles arrive on time and smoothly.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service from Matthew Cornes who found me a brilliant deal on a new Audi Q6 etron. Lease 4 Less were miles more competitive than Audi direct and they were true to their word re delivery dates... See more

Rated 5 out of 5 stars

Great service. Had been let down by other lease companies but these we amazing. I dealt with James who was brilliant, very open and honest about the whole thing, and made the whole experience posit... See more

Rated 5 out of 5 stars

We’ve been working with James Rushton for about five years now and honestly wouldn’t go anywhere else! He’s sourced four vehicles for us so far — both business and personal — and we’ll be ordering... See more

Rated 5 out of 5 stars

Matthew Cornes has been really helpful from the start — super quick to reply, always clear with information, and has made everything easy and stress-free. He’s kept me updated throughout and got every... See more


Company details

  1. Car Leasing Service

Written by the company

Lease4Less is a specialist vehicle leasing broker with access to many funders, and our aim is to secure the highest discounts on vehicles, and select the most appropriate funder to suit your requirements. This is based on price, quality of service, availability of credit, your preferences and your ultimate satisfaction.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.8

All reviews

(1,247)

145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Patient Advisor

Mathew Wroe was very patient as I usually ask a lot of questions and have had a poor financial experience in the past so I am skeptical about online purchases

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Matthew Cornes who helped me was…

Matthew Cornes who helped me was outstanding! Very professional friendly, helpful and made the whole process enjoyable. They stuck to the delivery, the payments were cheaper than any other company and they kept me up to date all the way through the process I would highly recommend dealing with Matthew

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Superb service

I have been leasing cars for approx 25 years now and I've never dealt with a leasing consultant as attentive as Jeff Kenny has been.

He had the fortitude and extensive knowledge base that allowed him to make suggestions of alternative vehicles over and above the one I enquired about initially, this meant I was able to consider alternative vehicles that I might not have thought about.

Excellent service.

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Laura was very prompt at answering…

Laura was very prompt at answering questions and checking information with dealers. Immediately I got a good feeling about her and she didn’t disappoint. She was on top of it from start to finish. Wasn’t pushy at all. I feel like our deal in the end was great. Thanks!

August 14, 2025
Unprompted review
Rated 4 out of 5 stars

Good so far

Great communication and help from Laura W with everything explained very well making the order process easy.
Vehicle is on order so will see how that goes.
Only downside is the £360 admin charge which I think is quite high in comparison to other brokers.

August 13, 2025
Unprompted review
Lease4Less logo

Reply from Lease4Less

Thank you for the feedback – really pleased to hear Laura looked after you well and made the process straightforward.

I understand your point regarding the admin fee. In some cases, our fee is slightly higher because we ourselves are charged a fee by the supplier to secure particular offers. These offers can require extra negotiation with funders, additional administration, and sometimes access to exclusive stock or pricing that isn’t available elsewhere. We also don’t “strip back” the service – from initial enquiry through to delivery, you have a dedicated consultant handling your order and keeping you updated, rather than being passed between different teams.
We always aim to be upfront about the fee from the outset, and it’s important to us that it reflects the level of service and support you receive throughout the process.

We also encourage customers to consider the overall cost of the deal. While our fee may occasionally be slightly higher, the total package often still represents significant savings compared with our competitors, thanks to the exclusive offers, negotiated terms, and level of support included.

Thanks again for your order – we’re looking forward to getting your new vehicle to you.

Rated 5 out of 5 stars

Many Thanks Christopher

I recently leased my car with Lease4Less. Christopher Rogan was very helpful. He made sure that I understood everything before signing the contract. His service was amazing and made everything easy to fill in. Christopher, thank you for all your help.
I am loving my new car. I would definitely recommend Lease4Less.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

So helpful

So helpful. Matthew who handled my agreement was always happy to go back over anything I needed to. Any advice or questions he would answer straight away or if he didn’t know he didn’t give me any selling spiel he was honest and said “I don’t know, but I’ll find out for you” which in today’s world goes a long way.

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing staff

We had been asked to return our Motability vehicle but only given a week to do so. This left us in a terrible position as we needed a vehicle as my partner could not use public transport. I found a vehicle online but as I have never leased before, was unsure if this was the right option. Chris Rogan at Lease4less was amazing. He explained the whole process, my options and helped me decide what was best for me. We found a suitable car and he arranged for this to be with me within 2 weeks leaving me only 1 week to have to cope without. He is amazing and still answers my emails if I have questions.

July 1, 2025
Unprompted review

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