Dan was incredible. High energy with me which is exactly how I am, got things done quickly, straight forward and was always available. His connections within dealerships helped me get a better car tha... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Casey was fantastic to deal with in setting up our novated lease. He took the time to understand what we were looking for and helped us find the exact car we wanted. He was clear, patient, and very he... See more
Company replied
Customer focused Excellence. Just started my second lease with leaselabs after completing the first 3 year lease for a Mazda BT50. Bryan has walked me through the process on both occasions, his profes... See more
Casey was great to deal with, especially as this was my first time with salary packaging. He explained everything clearly, answered all my questions, and made the whole process simple and stress-free.... See more
Company details
Written by the company
Our vision is to make novated leasing easily accessible, empowering drivers with the knowledge they need to make informed decisions that enhance their financial well-being. Our mission is to use a combination of market-leading technology and a focus on customer service to get Australians into their dream cars while putting money back into their pockets.
Save thousands in tax by driving your dream car
Written by the company
- If you’re looking to buy a car, a novated lease is a simple way to pay less tax and save thousands. The benefits of novated are incredibly inviting: - Save thousands off the cost of your dream car - Save thousands on your annual tax bill - Save thousands on your car’s running costs, like fuel, rego, insurance and servicing Get in touch with us today to learn more!
Premium service before AND after you sign your lease
At Leaselab, quality always comes first
We prioritise long-term solutions for our customers. Our customers know we’re eager to help and that we’re in it for the long term, by their side the whole time. Sure, we could become a revolving door for novated leasing - but we don’t want to. We care too much to become transactional. Instead, we go for trusted. With a direct line of communication, we help our Australian customers navigate various challenges right the way through their lease, whether that is today, five years from now, or even after the lease’s conclusion.
Contact info
Level 3 / 90 William St, 3000, Melbourne, Australia
- 1300 888 594
- team@leaselab.com.au
- leaselab.com.au
Novated Lease Calculator
4.9
Excellent
262 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Novated Lease
Great advice and flexibility as to inclusions. Also able to include paint and interior protection package in lease which was cheaper than the dealer option.
January 20, 2026
Dan was incredible
Dan was incredible. High energy with me which is exactly how I am, got things done quickly, straight forward and was always available. His connections within dealerships helped me get a better car than expected and I couldn’t be happier.
January 16, 2026
Chris was super helpful with the…
Chris was super helpful with the process and very informative..
cleared up and questions I had and made the whole thing very easy
January 15, 2026
Great service and support from Casey…
Great service and support from Casey and he he made it a seamless service through to completion. Communication and direct contact was great.
Cannot recommend the Lease Lab enough. A great experience and well worth talking to them about your novated lease and EV benefits
January 14, 2026
Would Recommend
Clear communication, prompt responses and a great deal on a lease. Can't ask for anything more!
January 5, 2026
Great customer service
Leaselab were tremendous to deal with. Casey, our contact, was prompt with responses to our enquiries and also very helpful with explaining the process and answering our questions.
January 7, 2026
Unprompted review
Stuart was so helpful
Stuart was so helpful, especially with all my questions. We were in quick a rush and he actioned everything immediately and made the experience seamless and stress free.
January 8, 2026
Professional and Customer Focused
Bryan was very helpful and very quick to respond. The team at LeaseLab know what they are doing and you feel supported when choosing a lease through them.
January 8, 2026
Great team
My rating is more to do with the personal I dealt with. Bryan is such a hard working guy. Would always responds with text no matter what.
Very good character
January 7, 2026
Reply from Leaselab
Thank you so much for taking the time to share your feedback. We’re thrilled to hear that Bryan made such a positive impression. He’s an incredibly dedicated member of our team, and it’s great to see his hard work and responsiveness recognised. We really appreciate you highlighting his character—it means a lot to us.
Thanks again for your kind words,
Ed Smith
COO, Leaselab
The help that we actually need and…
The help that we actually need and personally impressed.
January 5, 2026
Reply from Leaselab
Hi Lita,
Thank you for your kind words! We’re so glad to hear that our team was able to provide the support you needed and that you were impressed with your experience. It means a lot to us to know we’re making a difference.
Thanks again,
Ed Smith
COO, Leaselab
Car lease set up
Helped with every aspect and team was flexible with some changes we needed to make with the delivery of the car. Well done to all involved
December 18, 2025
Reply from Leaselab
Hi Daniel,
Thank you for taking the time to share your experience! We’re thrilled to hear that our team could support you through every step and accommodate your changes. I’ll be sure to pass your kind words on to everyone involved—they’ll be delighted.
Thanks again,
Ed Smith
COO, Leaselab
Novated lease
Casey was fantastic to deal with in setting up our novated lease. He took the time to understand what we were looking for and helped us find the exact car we wanted. He was clear, patient, and very helpful in walking us through every step of the process. We felt well supported from start to finish and wouldn’t hesitate to recommend Casey to anyone considering a novated lease.
December 24, 2025
Reply from Leaselab
Hi John,
Thank you so much for your kind words! We’re thrilled to hear that Casey could make the process smooth and enjoyable for you. I’ll be sure to pass your feedback on—he’ll be delighted to know his efforts made such a difference. We really appreciate your recommendation!
Thanks again,
Ed Smith
COO, Leaselab
Reply from Leaselab
Hi Jason,
Thanks for your feedback! We’re glad to hear you found our service prompt and hassle-free. We really appreciate you taking the time to share your experience.
Cheers,
Ed Smith
COO, Leaselab
Bryan and Rachel were superb
Bryan and Rachel were superb. Fast and gave detailed information
December 23, 2025
Reply from Leaselab
Hi Robert,
Thank you for sharing your feedback! We’re thrilled to hear that Bryan and Rachel could provide fast and detailed support. I’ll be sure to pass on your kind words—they’ll be delighted to know their efforts made a difference.
Thanks again,
Ed Smith
COO, Leaselab
Professional customer service
Very quick, efficient and professional customer service made the entire experience effortless. A special thanks to Chris Browning for making the process so easy.
December 22, 2025
Reply from Leaselab
Hi Peter,
Thank you for your kind words! We’re thrilled to hear that Chris and the team could make the process quick, efficient, and effortless for you. I’ll be sure to pass on your thanks—he’ll be delighted to hear it.
Thanks again,
Ed Smith
COO, Leaselab
Excellent communication
Excellent communication, prompt service and great product. Really happy with this. Much better than my previous provider.
December 22, 2025
Reply from Leaselab
Hi Philip,
Thank you for taking the time to share your experience! We’re thrilled to hear you’re happy with our communication, service, and product. It means a lot to us that we could deliver an experience that stood out from your previous provider.
Thanks again,
Ed Smith
COO, Leaselab
Great communications
Great communications, very thorough made the whole experience seamless. Thank you Casey for all your help
December 19, 2025
Reply from Leaselab
Hi Juliana,
Thank you for your kind words! We’re delighted to hear that Casey could make the process seamless and provide thorough support. I’ll be sure to pass on your thanks—he’ll be thrilled to know his efforts made a difference.
Thanks again,
Ed Smith
COO, Leaselab
Leaselab were fantastic from start to finish
Chris was a dream to deal with from start to finish. Was always there with any questions and quick responses to enquiries. Picked up my car yesterday and im buzzing with it.
December 11, 2025
Reply from Leaselab
Hi Sam,
Thank you so much for your kind words! We're thrilled to hear that Chris and the team made your experience seamless and that you’re loving your new car. Enjoy the ride and welcome to the Leaselab family!
Highly recommend
Casey and lease lab have been fantastic during the process. Always happy to answer questions and clarify things.
Highly recommended
December 18, 2025
Unprompted review
Reply from Leaselab
Hi Rose,
Thank you so much for your kind words! We’re thrilled to hear that Casey and the team could make the process smooth and clear for you. We really appreciate your recommendation!
Kind regards,
Ed Smith
Chief Operating Officer, Leaselab
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