Leasing Options Ltd Reviews 23,139

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 4,482 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making the entire process pleasant and easy to understand. The customer service is frequently highlighted as outstanding, with many appreciating the personalized and efficient approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the staff goes above and beyond to ensure satisfaction and clarity throughout.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the helpfulness, professionalism, and... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, efficiency, and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of... See more

User experience

Consumers find user experience to be positive. Many reviewers describe the process as smooth, easy, and... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the quick and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"Excellent service from James!" James at Leasing Options was absolutely brilliant from start to finish. He was knowledgeable, friendly, and made the whole leasing process incredibly easy to understan... See more

Company replied

Rated 5 out of 5 stars

This was the first time we have leased a car so we’re unsure of the process. Our assigned account manager Lola was great. Very friendly with expert advice, and no high pressure sales. Would absolut... See more

Company replied

Rated 5 out of 5 stars

Salvatore Musso has been extremely helpful throughout the whole process of leasing a new car He took the time to explain everything in detail making sure he answered any questions we had. I cannot re... See more

Company replied

Rated 5 out of 5 stars

From the first contact I had with Jo, she understood my requirements and helped secure the right car and best deal for me. Throughout every conversation she has taken time to ensure I understand the p... See more


Company details

  1. Car Leasing Service
  2. Car Dealer

Information provided by various external sources

Delivering New cars to the UK for for over 30 years. Cars Vans and Pick ups, all at great prices! We love to deliver exceptional customer service and enjoy hearing about it even more!


Contact info

5.0

Excellent

TrustScore 5 out of 5

23K reviews

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Rated 5 out of 5 stars

Amazing customer services by Jake

I can’t even begin to detail how great Jake Singleton has been whilst helping me navigate through my first experience of leasing a car. Jake has went well over the ‘above and beyond’ phrase in making life easy for me. I highly recommend Lease options. Jake is a huge asset to this business. Emma

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience!

Dealing with Josh, my account manager has been a real pleasure. Everything has been sorted out promptly with no pressure and great communication. Would highly recommend!

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Gemma at Leasing Options

I searched online and Leasing Options had the car I was looking for. Gemma contacted me very quickly, via email and telephone calls. Gemma was friendly, professional, knowledgeable, and incredibly efficient, answered all my questions and led me through the process. Fantastic service.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Christopher provided a very quick and…

Christopher provided a very quick and professional service from start to finish. He was reactive, helpful, and explained everything very clearly throughout the process. Excellent communication and great customer service. Highly recommended!

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience as a first time leaser.

Great experience as a first time leaser. Vijay Singh had taken the time to run through various leasing options explaining details clearly. This was a smooth process from the very start to finishing with the delivery of my new car.

Great company!

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Josh made the experience an absolute…

Josh made the experience an absolute breeze, could not have asked for a better person to deal with! He was always on hand to ask our many questions and following up with calls to ensure we were happy with our requirements etc.
Leasing Options great for service and value for money and have used them a couple times now.
Will definitely recommend and use again !

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

I had an outstanding experience with…

I had an outstanding experience with Joshua. I was left in a very difficult situation after another company delivered the wrong vehicle and told me I would need to wait three months for a replacement. Josh stepped in immediately and made a stressful situation so much easier.

He quickly presented me with available options in stock and helped me find a suitable vehicle without delay. The whole process was handled efficiently and professionally, and hopefully I will be back on the road much faster than I expected.

Highly recommended.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

I had an excellent experience working with Vijay Singh at Leasing Options. From the very beginning, Vijay demonstrated outstanding customer service — he took the time to clearly explain the entire process, making everything easy to understand and completely stress-free.
He has been incredibly helpful throughout and has gone above and beyond to support me, especially with arranging my Geely Starray. Nothing ever felt like too much trouble, and his communication has been consistent and reassuring the whole way through.
It’s rare to come across someone who is so dedicated, professional, and genuinely committed to helping their customers. I truly appreciate all the effort Vijay has put in.
I’m now really looking forward to my car arriving and hoping everything goes smoothly when it does — but thanks to Vijay, I feel confident that it will!
Highly recommended — a fantastic service from start to finish.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

A star at Leasing Options

After visiting our local OMODA dealership and getting a quote for PCP, my brother told us about Leasing Options.
From the first call we made, Kristian could not have been more helpful. He was friendly and patient and explained all our options, giving us time to consider the best option for us - and more competitive than the dealer price.
We are new to this way of owning a car but Kristian made sure that we understood everything and we felt totally comfortable with him.
We’ve still got a way to go before the car arrives but know that Kristian is at the end of the phone to help if needed.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Returning customer

This is the third time that I have used Leasing Options to help me find a suitable car. Each time they have performed as expected. This time, in particular, Lesley Shaw went that extra mile in securing my chosen vehicle. I would have no hesitation in recommending Leasing Options Ltd to anyone looking for a company to help them source a vehicle

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

Salvatore was a pleasure to deal with. He is extremely courteous, explained everything clearly and found us a great deal on our new car. Thank you for your help Sal.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

Good experience, enquired about a lease deal and was contacted by Anthony Pilliner who was very helpful and communicative throughout the process.

Would recommend

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Kerry was fantastic throughout the…

Kerry was fantastic throughout the whole process, which made it stress-free. Taking the time to talk through different options and keeping us updated throughout the different stages of the process. Highly recommend using Leasing options if you are looking for your next lease vehicle.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Efficient and Simple

First time leasing a car and leasing options made it such an easy and simple process. My account manager, David Swift, was extremely helpful in explaining all my options, and supporting me throughout the process. I am very pleased with their customer support, services and my new car.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Luke Herdson

I had a great experience working with Luke Herdson when arranging my lease. From start to finish, he was professional, responsive, and made the whole process really straightforward.

He kept me updated throughout, answered all my questions clearly, and made sure everything was handled smoothly without any stress. What stood out most was how helpful and transparent he was—there was no pressure at any stage, just genuine support to make sure I was getting the right deal.

Overall, really happy with the service and would definitely recommend Luke to anyone looking to lease a vehicle.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Very smooth and easy process

Very smooth and easy process from
Enquiry to purchase to delivery. Luke was very helpful and my car was delivered before the initial expected date which was a nice surprise. All enquiries were answered and I was given the best deal possible. Couldn’t be more happy with my new car thanks to Luke and the team.

May 13, 2026
Unprompted review

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