Leasing Options Ltd Reviews 23,139

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 4,482 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making the entire process pleasant and easy to understand. The customer service is frequently highlighted as outstanding, with many appreciating the personalized and efficient approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the staff goes above and beyond to ensure satisfaction and clarity throughout.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the helpfulness, professionalism, and... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, efficiency, and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of... See more

User experience

Consumers find user experience to be positive. Many reviewers describe the process as smooth, easy, and... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the quick and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"Excellent service from James!" James at Leasing Options was absolutely brilliant from start to finish. He was knowledgeable, friendly, and made the whole leasing process incredibly easy to understan... See more

Company replied

Rated 5 out of 5 stars

This was the first time we have leased a car so we’re unsure of the process. Our assigned account manager Lola was great. Very friendly with expert advice, and no high pressure sales. Would absolut... See more

Company replied

Rated 5 out of 5 stars

Salvatore Musso has been extremely helpful throughout the whole process of leasing a new car He took the time to explain everything in detail making sure he answered any questions we had. I cannot re... See more

Company replied

Rated 5 out of 5 stars

From the first contact I had with Jo, she understood my requirements and helped secure the right car and best deal for me. Throughout every conversation she has taken time to ensure I understand the p... See more


Company details

  1. Car Leasing Service
  2. Car Dealer

Information provided by various external sources

Delivering New cars to the UK for for over 30 years. Cars Vans and Pick ups, all at great prices! We love to deliver exceptional customer service and enjoy hearing about it even more!


Contact info

5.0

Excellent

TrustScore 5 out of 5

23K reviews

5-star
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Rated 5 out of 5 stars

Lesley

Lesley was the lady who dealt with my deal, polite, welcoming and fantastic communication throughout. Highly recommended.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

My account manager

My account manager, Kelly was amazing. Her communication was great. I like her customer service. Will surely be using her services again.

May 24, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

What a refreshing experiance, this will be my 3rd car with Leasing options but my first time working with Adrian, from the start he made the whole process very stressless, there was no pressure or hard sell, it went at my pace and even after reviewing multiple options, tons of quotes and mind changes he still stayed extremely professional and as always on hand to help, all my experiances with Leasing options have been very similar which is rare to see, will definitely be coming back in 3 years

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

I have used Leasing Options on numerous…

I have used Leasing Options on numerous times, but this was the first time I had Adrian Lees as my account manager, I found him to be very friendly, professional,and answered all my questions with ease once again thank you Adrian for helping me through the all process.....

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Leasing Made easy

Steve Hobbs has been a great contact. leasing with Steve has been stress free, efficient and very professional. I will absolutely be using Steve and Leasing Options for my next lease.

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

Enjoyable and beneficial interaction

I have recently enjoyed my interaction with AND benefited from, Leon’s time and clear expertise in Leasing. He has navigated and ultimately succeeded in helping me secure a great deal on the lease of a new Renault 4 EV, on excellent terms and with very little “fuss”. This firm smd Leon in particular, are HIGHLY RECOMMENDED.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Paul Holroyd was my account manager and he was first class, very knowledgeable and not pushy at all. I work in sales myself and I can't stand hard salesman, he is what a good salesman should be.
Would recommend for sure.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Leasing Options…

Excellent service from Leasing Options throughout the whole process. Joanne Podmore was very helpful, transparent and patient in answering all my questions regarding the lease agreement, mileage, fees and finance process. Everything was explained clearly and professionally with no pressure.

The whole application process was smooth and communication was excellent. Really appreciated the honesty and support while choosing the right family car for us.

Highly recommend Leasing Options to anyone considering leasing a vehicle.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Superior service for customers

From the first contact I had with Jo, she understood my requirements and helped secure the right car and best deal for me. Throughout every conversation she has taken time to ensure I understand the process and has always been accessible through each step of the order process. Whenever I have called her she has guided me through documents and provided reassurance on any uncertainty I have had. I could not ask for a better account manager. Thank you Jo.

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Lesley Shaw

Lesley Shaw is my accounts manager, just processed my second vehicle with them. Great company, great communication from my account manager and very friendly. 10/10 service from her.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

This is the first car I have leased and…

This is the first car I have leased and had some trepidation to begin with but, I needn’t have worried. Kevin Barry was really helpful throughout and made the whole process really easy and understandable for me. I guess you could choose any lease company but for me the experience has been great to date. Thank you

May 15, 2026
Unprompted review
Leasing Options Ltd logo

Reply from Leasing Options Ltd

Hi Miguel

We are so glad to hear your first leasing experience was easy and understandable. We appreciate you sharing your positive feedback. Thank you so much :)

Sophie White
Customer Experience Manager

Rated 5 out of 5 stars

Great from start to finish

Great from start to finish , dealing with Lindsey as an account manager was a pleasure , very professional .

May 22, 2026
Unprompted review
Leasing Options Ltd logo

Reply from Leasing Options Ltd

Hi Graham

We're so glad you had a great experience from start to finish. We truly appreciate your kind words about Lindsey's professionalism.

Sophie White
Customer Experience Manager

Rated 5 out of 5 stars

Quick

Quick, honest and reliable

May 21, 2026
Unprompted review
Leasing Options Ltd logo

Reply from Leasing Options Ltd

Hi Ian

We're happy to hear that. We appreciate your positive feedback. Thank you.

Sophie White
Customer Experience Manager

Rated 5 out of 5 stars

I made the initial enquiry online and…

I made the initial enquiry online and was then followed up by Anthony Pilliner on the phone. He was very professional and talked me through my options. I never felt pressured at any point. Each step Anthony would follow up with me and talk me through the next stage. I completed the purchase. Great to see and hear such good customer service. I highly recommend.

May 21, 2026
Unprompted review
Leasing Options Ltd logo

Reply from Leasing Options Ltd

Hi Alex

We are so pleased to hear about your positive experience with us. We truly appreciate your kind words for Anthony and recommendation.

Sophie White
Customer Experience Manager

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