LEAU Reviews 329

It took a bit longer than expected but the products are amazing quality and flattering

Absolutely garbage company. Customer service was horrendous. The passive aggressiveness from support team extremely inappropriate. They refused to even put my review on their website because they scam people. They admit to falsely advertising.

My dress fit really well and came really fast i just love the way it looks

Delivery was quick and the quality of the dress was amazing! I got a lot of compliments after wearing it for my engagement photos.

I had my store credit in an email I lost. 117 dollars worth. This company got back to me ASAP. They were quick, so understanding, so nice, and had the date and time of the dress I ordered. I am so happy I bought from them, and I can't wait to buy from them again!

Ordered last minute for a special occasion but forgot to upgrade shipping. I contacted customer service and they were able to assist with my order. They were SO friendly and helpful. I received my order super fast and was really amazed by the quality of the garment. 10/10 would order again

Emailed to cancel order prior than it being shipped. Told me they couldn’t. Received item and it’s quite possibly the absolute worst design ever. Extremely hard to put on like it’s beyond words. I ordered bigger than my size on top of it. I’m a skinny girl 5’2. Lastly, Wouldn’t provide a return label. Quality was bad loose strings and double lined polyester vibe. Want to be quality but fast fashion drop shipping reality. Wish i could’ve canceled and not be stuck with a bad dress and even more regret that I clicked purchase. Shove ur weak policy up ur butt. :P

I recently purchased the Classic Column blazer and trousers for a networking event and I’m honestly so glad I did. The fit was amazing and the whole look made me feel incredibly confident the moment I put it on. I received so many compliments throughout the night and several people even asked where the outfit was from!

It’s such a polished, flattering set and you can tell the quality is really there. I love it so much and it’s definitely made me want to come back and try some of their dresses next!

DO NOT BUY HERE!!!!!
They will try their best to steal your money. I emailed them and filled out their form right after my purchase because I needed to change my address. Within 20 minutes, I also requested a cancellation because the situation felt sketchy. I made the purchase at midnight, so they definitely had not shipped it yet.

In the morning, they replied, saying they do not accept cancellations. They also asked if I wanted to change my address. However, right after sending that email, they shipped the package to the wrong address anyway.

By the way, they charge $10 even after you return the item if you want the refund back to your original payment method. On top of that, they do not accept returns for worn clothes, so you cannot even try it on to check the size and return it.

Was unprofessional throughout all this. I had the worst experience and would never want to experience something even close to this ever again.

My experience with Leau was amazing! The clothing is pretty and the material is great! Customer service is great as well! I will definitely be ordering again!

Really loved the shopping experience, expedited shipping, and cool styles 🔥🔥🔥

AMAZING COMPANY! Their service left me speechless. No company would ever provide this type of service. My original order was mis deliverer to somewhere else. After i notified them, they did the unthinkable and sent me the dress complimentary for my original order not getting to me on time. I am still in shock at the type of service they provided. No company would ever go out of their way to send me a complimentary dress when it was the carriers error. Thank you for everything, you guys are amazing!

This brand is so amazing!! The dress i bought fits so so well and hugs in all the right places. Not uncomfortable at all and makes you look so good. True to size and so worth the buy! Definitely one of my favorite brands!

Everything about LEAU is amazing. Their beautiful pieces that I can dress down and up for special occasions, and their customer service is exceptional. I would recommend this brand to my friends and family if they're looking for elegant dresses. I will definitely continue purchasing from them, and I can't wait for any new launches.

I bought a dress for my girlfriend and she looked so beautiful in it. The quality was great and it fit her perfectly. I also reached out to the team to ask for a shipping update, and they responded very quickly, which I really appreciated. Overall, a very nice company with great customer service. I would definitely recommend them!

Great quality dress!! Had to size up because of my bust (which sometimes happens) but the return process was extremely easy via Nordstrom!

I just ordered a dress here for my brothers wedding and I got so many compliments on it! It fits perfectly and is so flattering.

Amazing customer service from the Leau team! I needed help with a return and they responded quickly and were incredibly kind and helpful throughout the process. They made everything easy and stress-free. Really appreciate such friendly and efficient support — it definitely makes me want to continue supporting the brand! ⭐️

Do not order from these guys. SCAMMERS!
The worst customer service I have ever received from any brand.
1. The package arrived split open and damaged after being 3 weeks late.
2. The fit and sizing is crazy like 3-4 sizes too big
3. Fabric and quality is horrible and cheap
4. Returns policy is misleading . Despite the above as I used a welcome 10% off code which you are encouraged to do on the website they will not refund .

The customer service team responded quickly and kindly on a prior purchase. Even though it had been a few months past, I was provided a quick response and couldn't be happier. It is such a great experience to reach out by email and have a personal followup within 24-48 hours. Thank you!