Lectric eBikes Reviews 2,448

Great E2E experience Great buying process, great bike, enjoy riding my xp4

Very happy with the bike, aside from the seat not being very comfortable. The pedal assist works very well and like that you can change the settings to meet your style of riding. Like how much torque is apply.either 3 seconds or immediately. Very impressed with the belt drive with how quiet it is. It's been only 7 days and I've already put 50 miles on the bike. Would recommend anyone interested in lectrice to were a helmet. Due to the fact that the bike is very fast and gets up to 20 mph in second.

After many reviews I chose the xpeak 2. It is exactly what I was looking for in an E-bike. Delivery was fast, Assembly was simple. Cruises along very nice. Would recommend this bike to anyone

The product is top line. My wife has the 1st first xp2 of the family. Everything about it is A1. My 2nd one just came. Little work with the great customer service and Tech department will have mine up and running. Lectric is a great company, great products

Everything was pretty smooth in terms of ordering and delivery. I wish I knew the tools required so I could’ve had them on hand when my bike arrived. My biggest gripe, and this has legitimately become the reason I will not recommend this company has been the absolute barrage of emails from day one. It’s borderline harassment and something I find unacceptable from a company.

I just don't like how long it takes to get the product from Phoenix over to my place, but your products are fantastic. I really like them.

Took a little longer to get the bike than I anticipated. In spite of this once I figured it out (haven’t ridden a bicycle in probably 50 years) I love it. The only thing that I would suggest is to add a mirror (or two) for safety issues.

Having an issue with the bike display shortly after receiving it. I’ve emailed their support on May 11th and have received no answer or confirmation that my issue has been received. Calling their support number goes straight to voicemail.

Ok so lets start with the fact that there were no instructions. There was a qr code on the box linking to a Youtube video but the video didn't show how to install the headlight and front basket. I tried calling support three different times and different days of the week, during business hours, and got the same recording every time. I'm assuming all the positive reviews and Youtube videos about Lectric ebikes have been bought because there's no way anyone would buy from them otherwise. When you pay 2000$ for a bike you expect some level of quality assurance but the threading on the hex screws are absolutely abysmal. I had to drive to the hardware store twice (on mother's day) to find a hex wrench that would work on these awful screws. I've bought ebikes and etrikes on Aliexpress at a fraction of the price AND they were pretty much the same quality but better because you can actually screw the fenders on. Not to mention they provide you with all the tools necessary for assembly. DO NOT BUY FROM LECTRIC!

Had couple issues with both bikes one had a wobble on front crank the other couple scuffs on paint and a dented fork was a little upset not gonna lie and a call to lectric and with a couple pics and video they with no hesitation sent out what was needed to make it right and I have an appointment with a shop to get fixed I love our xp4s and would highly recommend buying from them they stand behind there products.

the packaging is amazing.
... Shipping had minor issues.
1.) delivery was delayed, apperantly because the shipping label was HARD to read. Yes it was!
2.) the right side brake handle (for the rear brakes), has a very jagged edge on it. The handle had made it's way through the exterior box during shipping.
3.) where are the shrader-valve caps? Was there so much vibration, that they simply escaped?
... Okay; 4 stars, not 5
partly because there aren't guidelines for the display included.
Ihope to ride it soonishly

Nice bike I like it a lot it goes very fast

One of my bikes showed up damaged. Lectric did a good sending me the replacement part quickly. That being said, the fender was also scratched and bent and they did not replace that. The rear brakes on both bikes do not work and I will have to take it to a service center to repair. I ordered accessories for both bikes and used the videos for installation. The. Ideos are out of date and not completely relevant. I had to do a bit of engineering to install a couple items for the Lectric one. For the cost of these bikes and the reputation of the company I would have expected better. All the bad out of the way; they ride great. Tons of fun and pretty quick. I would recommend them but be prepared to take your bike to a service person upon arrival.

Other than great reviews, I found that shipping, packaging, workmanship and QUALITY was tip top shape! This bike is everything I thought it would be plus several extras that are of great quality also. I've got about 50 miles behind me and with all the honesty I can muster, I haven't one complaint.

When the bike came in, the brakes on both wheels were so tight the wheels did not freely turn. So first time riding it caused the plate to bend and made a terrible grinding noise. Had to take it to a shop who loosened two bolts just for brake fluid to come out!? They fixed and replaced the brake pads and plates and it cost me. Went out for another try and the back tire was low on air. For coming right out of the box this was not worth it my money and time.

I needed support with assembly and I was able to get timely assistance. Love the bikes so much fun.

Shipping was fairly quick. Packaging was secure. Initial unboxing and figuring out the bike was not easy. The digital file for the manual came after the bike did. It is in 5.5"x8.5" PDF format, making difficult to print/read. A "Quick Start" guide sheet in the box would be a great idea, just to help get the bike out and folded and wiring completed. Customer service has been good.

Love the bike. Customer service great on a small issue.

I recently bought a bike (Xpress 750) from Lectric and had an issue within the first week that wasn’t even their fault. To my surprise, they still went above and beyond to help me get back on wheels.

Easily one of the best customer service experiences I’ve had. Plus, the bike is awesome to ride. Highly recommend