While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent company to deal with. I have ordered from Led Grower Europe a few times now and everything arrived in great condition due to everything being so well packaged. Shipping times to Ireland are... See more

Rated 5 out of 5 stars

Since i start growing nearly 3 years ago i order my stuff mostly at LED Grower EU, Good Prices and fast Delivery, to Germany it took mostly 2 Days, to spain it take 4-5 Days. The last Order was... See more

Rated 4 out of 5 stars

Everything with my latest order went smooth. Quick delivery and good products. My first time order however taught me to pay attention to the availability of the products you plan to order. If it'... See more

Rated 5 out of 5 stars

I had contact with the shop by phone at 5pm at the evening. Placed an order and waiting for them to verify if it was all in stock. Instantly messaged me back and redid the order to pay with cred... See more

Company replied

Company details

  1. Hydroponics Equipment Supplier
  2. Garden Center

Written by the company

Led Grower Europe is one of the hydroponics and garden supply stores in Europe with the widest range of premium brands and high-end products. Our shop in Prague offers you products and advice in the English language, with all products in stock on our warehouse.


Contact info

4.2

Great

TrustScore 4 out of 5

477 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 38% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Immer wieder gerne

Ich habe bereits zweimal bei led-grower.eu bestellt und bin durchweg zufrieden. Beide Male verlief alles reibungslos – der gesamte Bestellprozess war einfach und die Kommunikation hervorragend.

Beim letzten Kauf habe ich etwa 30 Produkte bestellt, die in zwei Paketen (jeweils 30+ kg und 12+ kg) aus Tschechien nach Deutschland geliefert wurden. Die Lieferzeit von ca. 5 Tagen ist vollkommen in Ordnung. Besonders hilfreich war, dass ich eine Tracking-ID im Kundencenter sowie per E-Mail erhalten habe, sodass ich meine Bestellung immer im Blick hatte.

Ein besonderes Highlight war der exzellente Kundenservice: Nachdem ein DiamondBox-Zelt nicht verfügbar war, erhielt ich bereits 30 Minuten nach meiner Zahlung eine E-Mail mit dem Hinweis auf eine Alternative. Man empfahl mir ein Zelt von HORTOSOL, das ähnlich hochwertig, aber ca. 120 Euro günstiger war. Ich musste nur kurz per E-Mail bestätigen und schon wurde das HORTOSOL-Zelt verschickt – wirklich unkompliziert und kundenorientiert!

Die Auswahl an Produkten ist groß, die Preise sind fair, und die gesamte Abwicklung lief jedes Mal problemlos. Ich kann led-grower.eu daher absolut empfehlen und werde definitiv wieder bestellen!

I've ordered from led-grower.eu twice now, and each time has been a smooth, positive experience. The whole process was straightforward, and the communication was excellent.

In my last order, I purchased about 30 items, shipped in two packages (one weighing over 30 kg and the other over 12 kg) from the Czech Republic to Germany. The delivery took around 5 days, which was totally reasonable. I received a tracking ID both via email and in the customer portal, which made it easy to keep an eye on my order.

A standout moment was the excellent customer service: when a DiamondBox tent was unavailable, I received an email about 30 minutes after payment offering an alternative – a HORTOSOL tent of similar quality but about €120 cheaper. I only had to confirm by email, and the HORTOSOL tent was shipped promptly – super easy and very customer-focused!

They have a great selection of products, fair prices, and both of my orders went smoothly. I absolutely recommend led-grower.eu and will definitely be ordering again!

October 14, 2024
Unprompted review
Rated 1 out of 5 stars

Worst webshop and support team i ever met.

DONT BUY ANYTHING IF YOU DONT WANT TO COMMUNICATE WITH 50 IQ-s support team.
This site selling products wich they dont have, than they trying to sell hes bad products instead of what was ordered. I ordered a product, it says "Usually in stock within one day" Than they write me the product will be never avaible anymore, and the status of product is not changed to "out of stock" its a misleading the customers.
They dont even try to solve any problem, have to send 4 email to answer an easy question.

October 7, 2024
Unprompted review
Rated 5 out of 5 stars

Best prices in europe!

Best prices in europe and merchandise was that what I ordered. Shipping could Be faster and because My order came on two packages bigger orders should come to home door. But Im very Happy of My order and Will Be their customer in The future too!

August 22, 2024
Led Grower Europe logo

Reply from Led Grower Europe

Thank you very much for your review!

Rated 5 out of 5 stars

All fine

All fine, all correct. Fast shipping. Good stuff.

August 23, 2024
Led Grower Europe logo

Reply from Led Grower Europe

Thanks a lot!

Rated 5 out of 5 stars

Best prices

Best prices (LED lights are over half cheaper than my country).. Order came in 6 days to Scandinavia and got all tracking numbers..this shop is going to be my shop for next century :)

August 23, 2024
Led Grower Europe logo

Reply from Led Grower Europe

Thanks mate!

Rated 5 out of 5 stars

Top Service

Top Service, fast replies, super nice people, best prices I could find, fast delivery.

Very impressive

Keep up the good work, I am a super satisfied customer!

August 15, 2024
Unprompted review
Rated 1 out of 5 stars

Difficult to order

Difficult to order. No tracking information provided.

July 25, 2024
Led Grower Europe logo

Reply from Led Grower Europe

Dear Mr. Kim, we are sorry for your experience. We do provide tracking link though. Thanks for your feedback anyways.

Rated 5 out of 5 stars

Everything was so easy

Everything was so easy, ive got what i need. Site working well, post perfekt🤟

July 24, 2024
Led Grower Europe logo

Reply from Led Grower Europe

Thank you so much!

Rated 5 out of 5 stars

Every procedure and step on website its…

Every procedure and step on website its 100% functional and effective.
I am resident in Germany Bayern and for last few orders i have ordered most of the necessaries for grow box and it has been delivered right on time and no complications.
I recommend everyone to buy their products from Led Grow Europe specially if you are resident in a country where you pay extra tax for waste.
Great Job Led Grow Team Keep it up 👍

July 24, 2024
Led Grower Europe logo

Reply from Led Grower Europe

Thank you very much for your feedback!

Rated 5 out of 5 stars

Perfect for Austria Costumer

Made an order for Austria. Vienna. and it was perfect and fast delivery (3 days only!) The prices are amazingly the best what i could find on google. Happy to do another order with them

July 18, 2024
Unprompted review
Led Grower Europe logo

Reply from Led Grower Europe

Thank you for your kind words!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look