Lederhosen Store Reviews 

273
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, most reviewers were somewhat happy with their experience overall. Customers consistently praise the high quality of the clothing, often describing items as well-made, authentic, and crafted from real materials. Many also commend the excellent customer service, noting the team is helpful, responsive, and quick to assist with inquiries and exchanges. Conversely, some customers reported significant sizing discrepancies, finding items either too large or too small, often necessitating exchanges. A portion of people also expressed dissatisfaction with product quality, citing cheap fabrics, chemical odors, or inauthentic designs. Furthermore, some reviewers encountered unexpected import duties and experienced difficulties with returns or exchanges, including unresponsiveness and being denied exchanges.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and sizing. Many customers praise the exceptional... See more

Quality

Consumers find quality to be positive, with many reviewers praising the exceptional quality of items,... See more

Order

Clients share ambiguous opinions on order experiences, with many reviewers praising the prompt delivery and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting their responsiveness and... See more

Response time

Reviewers express satisfaction with the responsiveness of customer service, noting prompt and helpful... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The experience was okay. The dirndl came at a lower quality fabric than expected, as well as larger than indicated by their size chart. Due to quality and fit, I decided to return the item. Be aw... See more

Rated 3 out of 5 stars

Product is great quality, I'm looking forward to getting to wear them. I did need to exchange mine as I ordered too large, and they were fast and easy to work with. Update. I got a new pair, disco... See more

Rated 3 out of 5 stars

The Lederhosen Store should be more transparent about the origin of its shipments. They should advise that you will be required to pay duties. I received several phishy texts from DHL regarding a du... See more

Rated 5 out of 5 stars

Clothing is nice quality and the fit is accurate. We had a hiccup with delivery. As soon as they confirmed the issue, a new shipment was sent immediately and quickly received. We liked the clothin... See more


Company details

  1. Clothing Store

Written by the company

LederhosenStore.com is the best online stop when you need to buy traditional German dirndls and lederhosen. Based in the UK our online shop holds a complete range of the latest fashion in traditional German clothing. You can buy products from Bavarian bundhosens, Plattler long leather trousers to mid and short seppl lederhosen. The sets of German costumes also includes the traditional dirndl dresses with pretty dirndl skirt and dirndl aprons with beautiful colors and designs. If you have planned to join the Oktoberfest beer festival, then we have got everything you will need. Add Accessories like Bavarian hats, checkered skirts and dirndl blouse. We hope to meet your needs for the latest fashion in German Oktoberfest costumes. Browse our online shop for fancy dirndls and choose your style according to the different German outfits worn as the Oktoberfest clothing. We showcase vintage dirndls, sexy dirndl dresses, and Bavarian dirndl, in all sizes from mini, midi, to full length dirndls. Includes a wide range of colors from dark black to plums, and reds and pink.


Contact info

3.8

Great

TrustScore 4 out of 5

273 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically takes over 1 month to reply

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3.8

All reviews

(273)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No response is this a scam??

I have sent multiple emails checking on my order to see if it had been posted and when it will arrive and have received no response- starting to think I’ve been scammed!

December 5, 2023
Rated 2 out of 5 stars

Customer Service Reps are great …. Customer Service outcomes is not

I would rate Lederhosen Store 1 star if it wasn’t for the wonderful interaction I’ve been having with one of their representatives, Eva G.

I’ve been awaiting a refund on my order (Lederhosen tore on first wear …. At Oktoberfest in Munich of all places) for about 7-8 weeks. The Lederhosen Store is more focused on putting new apparel in customer’s hands when refunds are requested, as my inquiry for a refund was met with three offers for new products at discounted rates. Frustrating to go back and forth with a company in this manner.

October 4, 2023
Unprompted review
Rated 1 out of 5 stars

I should have looked at these reviews…

I should have looked at these reviews first and not have purchased. I got a horrible quality men's shirt I wouldn't wear if it was free. Fabric pattern was not aligned, irregular stitching, plastic-like fabric amazingly uncomfortable, and more. Filled out a request for refund but received no response. Their "QA Form" page is a 404.

October 9, 2023
Unprompted review
Rated 1 out of 5 stars

Fraudulant

They never shipped my order, when asked if why, they said it was sold out. I asked for a refund which they agreed to, but never processed. It's been weeks.

Lederhosen Store's reply to the above, written on 10/21/23, is also a lie. I have received no refund.

September 26, 2023
Unprompted review
Lederhosen Store logo

Reply from Lederhosen Store

Your refund has been processed. apologies for the delay your ticket took time to process. Thanks

Please revise your comment.

Rated 1 out of 5 stars

Avoid buying from this Company

Avoid buying from this Company , their return policy involves you keeping the goods and then paying out for replacement products at discounted rates . A win win for them . Quality of products are, to say the least, ill fitting and poor. Goods are delivered from Pakistan, therefore cost of return shipping, which is down to you makes it not worth while . They know this and they play on it . Save your money .

September 22, 2023
Unprompted review
Rated 2 out of 5 stars

Socks are great. Did not like DHL Delivery process.

Socks are great. Shirt was very disappointing. Wrong size and poor quality - I ended up discarding it. Most of all I did not like the DHL Delivery experience. I received numerous texts and emails asking me to click on a link so I wouldn't have to sign for my delivery, which I found suspicious. Why does an order like this even need a signature?

October 1, 2023
Lederhosen Store logo

Reply from Lederhosen Store

Hey, sorry that you had to go through such a messy verification process. DHL has been changing its ways since we have gone automated with them. Im sure things will get easier soon :)

Hope you liked the products. We would love to hear any more suggestions to make them better for you. Please let me know if there is anyway we can help. Meanwhile if you could just push your review a starr up for our products (Minus DHL Services that we will try best to improve at our end). It would be great for ue. Thanks

Rated 1 out of 5 stars

Crap products, crap customer service

Their products are less than Halloween costume quality and direct from Pakistan. Their phone number and address on their website is fake. I ordered a shirt and suspenders. I received them fairly quickly but both items were very poor quality and did not fit. I did attempt to communicate with their customer service to at least try to exchange, but kept getting the same response saying they would send me a coupon code to order replacements. No coupon code ever came so I give up. Do not do buy anything from this joke of a company.

October 5, 2023
Unprompted review
Lederhosen Store logo

Reply from Lederhosen Store

Offer sent. Sorry for delay your ticket was in queue

Rated 1 out of 5 stars

This is a HORRIBLE company

This is a HORRIBLE company! I wish this site would allow pictures! The Durndle I order is garbage! Look at the return policy! Only a company peddling garbage products has such a policy. Truly the worst experience I have ever had. The customer service is sooooo bad and soooo manipulative it doesn't seem possible anyone could be so dumb. I posted to as many Oktoberfest Facebook organizations as possible! Do your best to expose these crooks! ALSO...They are a Pakistani Company, none of the US or Canada contact info is legit

September 19, 2023
Unprompted review
Rated 5 out of 5 stars

No issues!

I ordered a dirndl last year and it came quickly (with tracking). This year, I ordered lederhosen for the husband. I went by the size chart provided and it arrived yesterday everything fit perfectly! Quality is great! It shipped within 24-hr and we had it in about a week. I just ordered 2 more dirndls yesterday and got a shipping notice already.

September 21, 2023
Unprompted review
Rated 4 out of 5 stars

Great product but not very good customer service

I had ordered a pair of lederhosen shorts from here. They took quite a while to ship and did not provide me with a tracking number until I emailed them asking for it. When the package did finally ship, it said for 2 weeks that my package is on hold so I sent them multiple emails asking why this is. Their response was always the same. They copy and pasted their email every time saying "Your package will arrive very soon :)" while not actually answering my question (At this point we thought it was a scam). I was also confused as to why it was coming from Pakistan on the tracking website but they claim it to be from the US? Anyways, after all this, when my package finally did arrive, WE WERE SO PLEASANTLY SURPRISED! The pants are absolutely great quality and my dad loves them. They look so well made. All in all, the experience with customer service was not good but the product itself really came through in the end.

August 20, 2023
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE SCAM

I purchased two pairs of shoes one pair of dark brown and one pair of black for a total cost of $174 the dark brown shoes have creases all in the side of them and on the top front and it's missing suede the embroidery strings aren't tied all the way and their strings hanging out on the side and there's glue all down the inside that stuck to the suede, the invoice from Pakistan shows the value of the shoes at $8 USD they send you factory defects, the blackout shoes aren't black there are mixed medium brown with creases all on the sides of them and I guess Machining marks that's pressed into the leather suede and I suppose a two pairs of Free socks one with each set of shoes was not in this the bag that it was shipped in either these people are scammers and this was my first DHL shipment and before I even got notified from DHL I got all kinds of spam mail telling me that they had been a missed shipment and I needed to pay a rescheduling fee and that was sent to my private email that this company had access to because these people don't send out an invoice or a shipping order or anything to you Beware are these people this company is a scam

September 5, 2023
Unprompted review
Rated 1 out of 5 stars

Ordered online and paid via PayPal

Ordered online and paid via PayPal. No order number or confirmation of the order and after several emails of follow-ups, response sub-standard to say the least. Have cancelled PayPal transaction, never will go via them again.

September 5, 2023
Rated 1 out of 5 stars

SCAMMERS! Do not purchase!!!

I ordered two dirndls from this store. When they arrived, they smelled horrible and were terribly sewn, as if by two different people and had frayed edges. I took photos and submitted return requests and got emails promising to get my returns taken care of "after the end of the month because the accounting department is so busy." I have re-sent my requests and they responded by sending me another dirndl I didn't ask for. So now I have three crappy items that I just want to return. They (Eva, the customer service rep) will not respond to my repeated requests so now I will have to begin a dispute with my credit card company. Please do not fall victim to their scam!!!

September 7, 2023
Unprompted review

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