The purchase including the delivery of the cycle went very well. It was found that due to the design of a shock absorber system. In the saddle design the minimum height of the saddle is limited quite... See more
Company replied
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See what reviewers are saying
I've used LeEco-Riders twice now I bought an engwe c20 pro and a gogobest gf700 both bikes are great and had no issues with delivery which only took a week. I find it best to go through a uk dealer... See more
Sent my scooter in for a repair they said it was unfixable which it clearly was I received the scooter back today with more damage than it had before. Snapped suspension and handle bars don’t stay up.... See more
Company replied
Arrived so well packaged it took us ages to unpack them.Absolutely wonderful bikes,well made,good quality frames,so easy to understand how to use as the display readings are very clear,as are the gear... See more
Company details
Written by the company
Electric scooters @ Bikes
Contact info
44 Parkfield Avenue, NN4 8QB, Northampton, United Kingdom
- sales@leeco-riders.com
- leeco-riders.com
4.2
Great
132 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good value ebike
The purchase was of a chinese ebike for a very reasonable price. Overall was very happy with the features and build quality for a budget bike. Communication and honesty was forthcoming all the way through my transaction.
July 8, 2021
Unprompted review
Late and broken promise
The item I ordered was so late it missed my sons birthday. Have had to chase it up several times, they tracked it down and I received it. Good product.
They said they would send me a couple more items to make up for the delay...these have never arrived. Apparently lost this time by Royal Mail.
July 8, 2021
Unprompted review
Reply from LeEco-Riders
Hi Elmo,
We are sorry that you wasn’t happy with our service.
We tried everything we could to get your sons present to him on time but sadly we couldn’t.
This was out of our hands and an issue with the courier.
We did however get the scooter delivered in the correct time scale advertised.
We also sent out extra items as a good will gesture but you failed to contact us about them not arriving.
This was only brought to our attention 3 months later in a comment on a Facebook post.
Regards
Grear company to deal with
Great company to deal with. Great prices and quality.
Well recommended *****
July 8, 2021
Unprompted review
Great service
Very quick delivery, and very happy with my product. Only thing is they dont respond to emails message to instagram directly for contact.
July 8, 2021
Unprompted review
Reply from LeEco-Riders
We are so pleased to hear that you are happy with your purchase.
Thank you for your feedback, we have passed this onto our team and will be sure to take this into consideration with any future communication with our customers.
Happy Riding!
LeEco-Riders Team.
Couldn’t fault this business ordered it…
Couldn’t fault this business ordered it an received it within a few day fast reliable service an really easy web site to order from would recommend highly
December 30, 2020
Reply from LeEco-Riders
We are so pleased to hear that you had a positive experience with us, please do not hesitate to contact us if you need any help with any future orders.
Happy Riding!
LeEco-Riders Team.
Very helpful staff
Very helpful staff. emailed my partner back straight away. Scooter was delivered fast.
December 30, 2020
Reply from LeEco-Riders
Thank you for taking the time to leave us a review, we are so pleased to hear you had a positive experience with LeEco-Riders.
Kindest Regards,
LeEco-Riders Team.
Great scooters can’t wait to see kids…
Great scooters can’t wait to see kids faces Christmas Day , great communication from start of order to receiving the items thanks so much Lee x
November 28, 2020
Reply from LeEco-Riders
We are always happy to help!
Thank you for the lovely feedback, please get in touch if we can help with any future orders.
Kindest Regards,
LeEco-Riders Team.
Good communication when buying I had an…
Good communication when buying I had an issue with a produce customer after care is excellent was communicating with me throughout and the issue was resolved thank you for the good customer service I have never had good customer after care like that before
November 26, 2020
Reply from LeEco-Riders
Thank you for your great review!
We pride ourselves on outstanding customer service and we are pleased to hear that you had a pleasant experience with us.
Happy Riding!
LeEco-Riders Team.
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