I appreciated the fact that this site exists. I was a bit disappointed due to the fact that I entered “free legal help” when I started the search and I had completed the questionnaire when it gave me... See more
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I recieved an answer from an attorney, but he was not in my state.
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I needed a consultation after I received a demand letter from my Ex demanding that Zoey , my dog, belonged to him and he wanted her back. I retained Caroline Bass and the case was completed succes... See more
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Company details
Written by the company
We've helped more than 7 million clients find the right lawyer – for free. Present your case online in minutes. LegalMatch matches you to pre-screened lawyers in your city or county based on the specifics of your case. Within 24 hours experienced, local lawyers review it and evaluate if you have a solid case. If so, attorneys respond with an offer to represent you that includes a full attorney profile with details on their fee structure, background, and ratings by other LegalMatch users so you can decide if they're the right lawyer for you.
Contact info
300 E 2nd St, Suite 1410, 89501, Reno, United States
- (775) 335-1070
- CustomerSupport@LegalMatch.com
- legalmatch.com
3.6
Average
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 1 week
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I was able to get legal advice quickly
June 3, 2024
Unprompted review
Reply from LegalMatch
Thanks for sharing your positive experience! ~Jessie
LegalMatch calls our office regularly…
05/27/24 LegalMatch calls our office regularly and we have asked them REPEATEDLY to remove us from their call list, and that our attorneys will not pay or contract for referrals. If the client would like to contact us directly we can respond appropriately....yet they continue to call, continue to be dishonest about the nature of their call to get past the people answering the phones. They have even insisted they are not a referral service and not asking for payment for the referral. I would not trust them.
05/21/25 UPDATE Legal Match is still harassing us-and I say harassing because we still get calls regularly (so far about 3 in the past weeks time) and EVERY time we ask if it is Legal Match and when they confirm we tell them that we have asked repeatedly that we be removed from their list and that they stop calling. It has not been done and it has been a year since the last review. They obviously encourage their employees to disregard any such request…Self-serving plug below by Legal Match notwithstanding,
May 31, 2024
Unprompted review
Reply from LegalMatch
Tami,
I'm sorry to learn that you keep receiving unwanted calls. If you provide your firm's name, I'll make sure it's added to the Do Not Call list.
Please also know that LegalMatch is one of the most effective providers of legal leads, providing the benefit of targeted marketing strategies (such as keyword research, on-page SEO, local SEO, content marketing, link-building and more) at a scale individual law firms cannot achieve on their own or even with an in-house team. These marketing activities attract more than 40,000 case leads each month across all legal categories, and our member attorneys receive whatever portion of those leads corresponds with the practice category and location they selected during account setup.
None of this happens on a pay-per-lead basis.
With more than 20 years as the industry leader, we're proud of the attorney-client matching success reported by members such as Family Law Attorney Alan R. from Overland Park, KS who says, “I have grown so satisfied with the return on my investment that I extended my membership for another three years.” We want everyone to experience the kind of results we've seen from members like Estate Law Attorney Doug N. from Chicago, IL who says “I calculated my return on investment and this year it's in the ballpark of five to one or six to one. In other words, I get a return of five or six dollars for every dollar I invest in LegalMatch."
We also understand that not everyone wants this kind of help in growing their law firm.
~Jessie
The most unprofessional company I have…
The most unprofessional company I have ever dealt with. They call non-stop, the employees who call will say anything to bypass you to get to someone in charge, I have been hung up on, I have been on the other line and cannot pick up and they will continue to call. If I could block their number I would but they call from different lines constantly. Not sure where you get your employees but I have let the partners at the law firm know never to use this trash company.
May 30, 2024
Unprompted review
Reply from LegalMatch
Very sorry to hear about this experience! If you provide your firm name, I will make sure it's added to the Do Not Call list. ~Jessie
If I could give a lower rating I would
If I could give a lower rating I would. This company provides HORRIBLE service, the site doesn't work well at all, the leads are subpar, they are ridiculously expensive, they frankly are among the worst lead services available.
May 14, 2024
Unprompted review
Reply from LegalMatch
Aaron,
You're not getting the results you expected from your LegalMatch investment, and that is understandably frustrating.
We want all our members to experience the kind of success we know is possible from feedback such as we received from Kristoffer S. in Meridian, ID who says, "LegalMatch is providing quality leads at an affordable price. I feel like it's more of a partnership between my office and LegalMatch and not just me paying a subscription for leads that I don't use."
One thing we've learned over more than 20 years as the industry leader is that attorney success with the LegalMatch system is all about how you follow up. We provide a steady stream of leads, but only you can do the deeply personal work of screening, qualifying, and then consulting with prospects to convert them into paying clients.
Because these business skills are generally not taught in law school, we've been developing resources to help members like you get the most out of your investment. You can get started with these at: https://www.legalmatch.com/attorneys/resources/
We also encourage you to work with your account manager so they can provide individualized guidance and help you get your LegalMatch membership working for you as intended.
Kind regards,
Jessie
Attorney Caleb King
Attorney Caleb King is phenomenal.
His proactive communication is significant. He has provided excellent guidelines through my process. I highly recommend him.
May 3, 2024
Unprompted review
Reply from LegalMatch
Always happy to hear about a successful matching experience that leads to a strong attorney recommendation. Thank you for sharing!
~Jessie
ADLER MARKOFF AND ASSOCIATES
Yesterday I got the best news in the world..!!!..My husband was represented by TODD ADDLER from the firm ADLER MARKOFF AND ASSOCIATES..the case had been dismissed..!!!.. TODD ADLER with his brilliance, and patience was able to obtain a dismissal in a case that would have landed my husband in jail for a very lengthy period of time..for this my family is forever grateful and appreciative..I indeed recommend ADLER MARKOFF AND ASSOCIATES FOR ANY AND ALL CRIMINAL REPRESENTATION..!!..
April 29, 2024
Unprompted review
Reply from LegalMatch
We're so happy to hear you had not only a successful attorney-matching experience, but also that your legal issue was resolved to your satisfaction!
Kind regards,
Jessie
Fraudulent company
I was told that as an attorney once I signed a contract with this company, I would be getting multiple valid leads a month to generate business. This has been all a lie. The majority of the people believe that this is a free legal service and my $600 monthly has been nothing but a waste of time and money. No one helps you and no one follows up with you. All they care about is collecting their fee and they do not help you as an attorney. Don't ever sign up with these people. Someone should legally investigate this company for misrepresentation. My licensed to multiple states and have a vast amount of experience and this has been nothing but a big fraudulent scheme by this company
April 28, 2024
Unprompted review
Reply from LegalMatch
Boglarka,
For more than 20 years, thousands of attorneys have had success with LegalMatch. There have also been a few who expressed unhappiness with our service. We’ve found that in those instances, it’s often because the attorney was not following the system as it is designed to work.
Our records show that you currently have 46 new cases that haven't been opened, of the 10 cases to which you have responded you reported 2 as engaged and another 1 hired a different attorney (which means they were a viable lead). Many of our members consider this an excellent conversion rate, and since your membership is only one month old it seems like you haven't really given the system a chance to work well for you.
Given that many client leads do not share the full details of either their case or their ability to pay for legal services, it seems you have prematurely decided that it's not worth your time to follow up and have the kind of conversations that we know are necessary to generate business from the case leads you receive.
We want you to experience the kind of success we know is possible for you based on experiences like Attorney Edward L. from Tulsa, OK who says, “I’ve had a few other lead generating systems and LegalMatch does better than these, I think it does a good job. I’ve stayed with LegalMatch, I’ve renewed my contract twice, so it tells you something good about a LegalMatch membership.”
Please work closely with your account manager so they can provide individualized guidance and help you get your LegalMatch membership working for you as intended.
~Jessie
I do not recommend using this website…
I do not recommend using this website for an attorney. I had several attorneys connect with me through Legalmatch.com and they were either lack knowledge, didn't have a good reputation from former clients, looking to rip you off, only have a virtual office, or displayed behavior of narcissist.
The attorney that riched out to me named Danny Song located in Englewood Cliffs, NJ; had the nerve to question wether my case was true or not; despite the abundance of evidence that supported all my complaints.
He even had the nerve to drive it to the point of how much money I can afford to spend on a case. Bingo! This shown me he simply wanted to know how much he could drain from me.
The fact he didn't speak about his experience, how many cases of my type tells me he was simply out to get fast money up front.
Don't bother using this website and you are best on your own researching attorneys in your area.
April 9, 2024
Unprompted review
Reply from LegalMatch
Sounds like you were connected with several attorneys through the LegalMatch platform -- which we consider a success -- but did not find the quality of match you were hoping for. Much like in the dating world, this can be a disappointment. We understand your frustration.
We also recognize that you may not have understood that once LegalMatch has done our part in sharing your information with our network of qualified attorneys, each lawyer must also decide whether a client is a good fit for their specific practice. This involves digging into the details of a client's case, considering how they will be compensated for their efforts, and what the risks are to the client of pursuing a case that may not "pay off" in the end due to the real constraints of our legal system.
For most legal matters, most lawyers do require some form of up front payment (called a retainer) to retain their services. It sounds like you were not expecting this, and it left you with a bad impression.
We verify that each of our member attorneys are in good standing with their state bar before we allow them to join LegalMatch. If a lawyer fails you, please know that you have the right to file a complaint against them with the bar.
~Jessie
BEWARE
Everything has went wrong, and has done nothing to hep after I paid attorney $8,000 June 8 2023 have not heard from him since!
April 8, 2024
Unprompted review
Reply from LegalMatch
Ravane,
Your expectations were not met, and that is understandably frustrating! Without the specifics on whether you actually signed a retainer agreement, it's hard to determine whether this attorney did anything wrong or whether your unsatisfying experience was due to miscommunication.
Either way, we're glad to know that you were successfully matched through LegalMatch's free service.
We review each attorney before they join LegalMatch, and do not allow membership to anyone who has an open complaint with their state bar association. If a lawyer fails you, please know that you have the right to file a complaint against them with the bar.
~Jessie
Great service
Great service and communication,
LegalMach is great for those that can afford pay on advance for legal representation.
April 1, 2024
Unprompted review
Reply from LegalMatch
Glad to hear you enjoyed your experience with our service. Most attorneys do require payment in advance for most types of legal cases, although there are a few areas of law where they get paid out of the legal settlement.
Best of luck with your legal outcome!
~Jessie
Needing a laywer affiliated with Hyatt…
Needing a laywer affiliated with Hyatt Legal Services, I already pay for that. Wasn't paying attention when I googled Hyatt. Please remove me from all communications.
Ginia
April 1, 2024
Reply from LegalMatch
Ginia,
Sounds like you signed up with us by mistake. To stop receiving messages you can simply log into your client dashboard and update your account settings.
~Jessie
Looking elsewhere
I have telephone appointments for consultation with 2 attorneys. I do not like that I cannot meet face to face. Therefore I plan to contact an attorney in my area, one recommended by a friend.
March 1, 2024
Reply from LegalMatch
Arlene,
Glad to hear that you were matched, and understand why you might decide to go with a different attorney who can better meet your needs. Thanks for providing this positive review.
Best of luck with you legal matter!
Jessie
Do not hire this attorney
Law Office of Thomas M. Bundy
I advise everyone DO NOT HIRE THIS ATTORNEY HE WILL TAKE YOUR MONEY AND NOT GIVE IT BACK retained him and he didn’t talk to me or show up to court and when I asked him for my money back, he said I owed him for talking to me. We only talked for literally 10 minutes just saying be aware do not hire him. He is the worst attorney ever.
February 26, 2024
Unprompted review
Reply from LegalMatch
Breana,
Your expectations were not met, and that is understandably frustrating! Without the specifics on what you paid or whether you actually signed a retainer agreement, it's hard to determine whether this attorney did anything wrong or whether your unsatisfying experience was due to miscommunication.
Either way, we're glad to know that you were successfully matched through LegalMatch's free service.
We review each attorney before they join LegalMatch, and do not allow membership to anyone who has an open complaint with their state bar association. If a lawyer fails you, please know that you have the right to file a complaint against them with the bar.
~Jessie
Haven’t had the opportunity to utilize…
Haven’t had the opportunity to utilize any services and not surprised by some of the negative comments. Completed the enrollment process which includes time availability and have yet to receive any follow-up‼️ If is this bad in the beginning👎🏿
February 13, 2024
Unprompted review
Reply from LegalMatch
Yolanda,
Over the past 20 years, millions of clients have had success with our free attorney-client matching service. There have also been a few who were displeased. We’ve found that in those instances, it’s often because of a misunderstanding about how both LegalMatch and the legal industry work.
As described on our website, here is how our service works for clients like you:
1. You answer questions to share the specifics of your legal issue and provide available times so that interested attorneys can schedule with you.
2. Pre-screened lawyers in your requested practice area and location review your case within 24 hours.
3. If you permit us to share your contact information, interested lawyers respond to initiate a conversation.
4. At that time, you may schedule a consultation with one or more interested lawyers, during which you and each attorney determine whether there is a good fit for working together on your case.
Unfortunately, even when matched, some clients are unable to secure an attorney for a variety of reasons including bad timing (lawyers often need to prioritize their existing clients over potential new clients) and case details that don’t really align with the attorneys specialty.
We’re sorry to hear that you were unhappy with your recent LegalMatch experience. You didn’t get the representation you were seeking, and that is understandably frustrating.
~Jessie
I hired Thomas Glick in st louis mo
I hired Thomas Glick in st louis mo. Sent him money (thousand dollars) and now cannot make contact with him. Been since Dec . Since heard anything
February 13, 2024
Unprompted review
Reply from LegalMatch
Steve,
We review each attorney before they join LegalMatch, and do not allow membership to anyone who has an open complaint with their state bar association. If a lawyer fails you, please know that you have the right to file a complaint against them with the bar.
~Jessie
Not worth the money.
They promote themselves as a matching referral service but they do absolutely no intake of PCs at all. They do not filter out any clients whatsoever, so their claim of having thousands of potential clients seeking attorney assistance is more like 100s who actually are ready to hire an attorney or even have a case that can be worked on. On top of that, you are competing to reach the client first from other LegalMatch members. They prey on newer attorneys hoping to build business, but are no more than a funneling system for PCs doing online research on their issue. You are better off joining your local bar association's referral program until you build a name for yourself. Save yourself the money on worthless leads, and always be weary of companies that do not offer a 30-day money back guarantee. If their services were this valuable, why not allow people to have a tryout period???
November 24, 2023
Unprompted review
Reply from LegalMatch
Rudy,
Given that you are still very new to the membership, it seems you could use more support in navigating the LegalMatch platform and system. We have faith that if you share your concerns with your account manager, they will be able to guide you on how to maximize the return on your investment.
LegalMatch receives more than 40,000 case leads each month across all legal categories, and each member attorney receives whatever portion of those leads corresponds with the practice category and location they selected during account setup. We cannot do the deeply personal work of screening these leads for you, and neither does your local bar association. There are just too many factors to consider, and only you can know which cases are valuable based on your personal practice-building goals.
In contrast to the bar associations, we recommend clients talk with at least 3 lawyers before making a decision on which one to hire. One of our goals is to improve client access to justice by sharing their information with multiple attorneys so they can compare and make an informed choice. We consider this a win-win, because each lawyer gets more leads in total, and each client gets the opportunity to speak with more attorneys than their local bar will share. Our members are required to be in good standing with their local bar association, and we see LegalMatch as a complimentary service not a competitive one.
In addition to a 7-day free trial, the majority of our memberships do come with a money-back guarantee which has specific requirements based on data-driven best practice recommendations. Having been in this business for more than 20 years, we aim to build a long-term partnership with each of our members.
We want you to experience the kind of success we know is possible for you based on experiences like Attorney Alan R. from Overland Park, KS who says, “I have grown so satisfied with the return on my investment that I extended my membership for another three years.”
Please work closely with your account manager so they can provide individualized guidance and help you get your LegalMatch membership working for you as intended.
~Jessie
Way too many emails
They'll send at least 10 emails per day and I need to create an account just to unsubscribe.
That's my problem... I need to create an account to unsubscribe from so many spam emails for ONE case.
January 31, 2024
Unprompted review
Reply from LegalMatch
Mindy,
Sounds like you were matched with more than one attorney, which is good to hear. Please know that your account was created when you submitted your case details, and we ask you to create a password in order to protect your secure login credentials. To change your email notification settings, simply log into your account and update your preferences.
~Jessie
I received many good responses
I received many good responses, but most came from outside my area and it took time to filter out. I am left with 2 good prospect and will pick one this week and procede
January 10, 2024
Reply from LegalMatch
David,
We're happy to hear that you were well-matched.
For many legal matters, working over the phone with any licensed attorney in the state is often the most economical solution. Many clients are happy to discover this, and we hope that hearing from those member attorneys who reached out to you from beyond your specified location gave you a better sense of all your options.
Best of luck with your legal matter!
Jessie
Overall, LegalMatch provided a seamless and effective way to address my legal concerns, saving me both time and stress.
Wow, they really turned my legal journey into an unexpectedly enjoyable ride! Navigating the site was a piece of cake, and the quick, witty responses from lawyers added a fun twist to the usually mundane process of finding legal help. It's like they've added a sprinkle of joy to the world of law. They not only connected me with the perfect lawyer but also managed to bring a smile to my face during what could have been a stressful time. Two thumbs up for making legal matchmaking a delightful experience!
Overall, I was provided a seamless and effective way to address my legal concerns, saving me both time and stress.
January 8, 2024
Unprompted review
Reply from LegalMatch
We love stories like this! Thanks for sharing. We're so happy to hear that you found all that you needed and more, through LegalMatch.
~Jessie
I cannot complain about the attys I…
I cannot complain about the attys I spoke with, however I did ask for one in a specific location. I appreciate those that respond did in spite of that. I WILL engage one that I spoke with. When I am ready. As I suspected and was advised on the estate issue, it is too early. So… stop. Please stop. I don’t see a way, in spite of your surveys, to make it STOP.
January 3, 2024
Unprompted review
Reply from LegalMatch
Very happy to hear that you found an attorney through LegalMatch who you plan to work with in the future.
For many legal matters, working over the phone with any licensed attorney in the state is often the most economical solution. Many clients are happy to discover this, and we're sorry to learn that you did not appreciate hearing from those member attorneys who reached out to you from beyond your specified location.
To stop receiving messages you can simply log into your client dashboard and update your account settings.
~Jessie
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