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LegalVision Reviews 432

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its professionalism, efficiency, and clear communication, often describing it as excellent and invaluable for their businesses. The staff and customer service are frequently highlighted as helpful, responsive, and knowledgeable, making complex legal matters feel manageable and providing a stable, trust-based relationship. Reviewers appreciate the quick response times and the genuine care demonstrated in every interaction, feeling supported and confident in the guidance received. However, some customers expressed dissatisfaction with the subscription model, finding it restrictive for startups and not matching initial expectations, with queries often treated as out-of-scope. A few people also mentioned issues with unclear communication and unexpected auto-renewal of contracts without clear prior notification.

What people talk about most

Service

Consumers find service to be positive, with many describing it as professional, efficient, and supportive.... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and responsiveness... See more

Response time

People report positive experiences with response times, consistently praising the promptness and efficiency... See more

Subscription

Reviewers highlight ambiguous aspects of subscription, with some customers expressing frustration over... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently set up Membership with LegalVision for our new business, and it's been the best decision we've made. Simon, Rob, Sahil the entire team, are all so helpful, proactive, friendly and as a bus... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with LegalVision. We appointed them to manage a new commercial lease & agreement to lease. As a new business, dealing with legal requirements can be daunting, but Louise... See more

Company replied

Rated 5 out of 5 stars

From the outset, Michaela gave me a huge amount of confidence and reassurance that she would navigate a complex deal process with professionalism and ease. And that's exactly what happened. I always f... See more

Company replied

Rated 5 out of 5 stars

Louise and Paul at LegalVision were a great help in completing the lease for Doorsan’s new premises. They explained key elements of the contract clearly and helped itemise what parts of the building w... See more


Company details

  1. Law Firm
  2. Business Administration Service
  3. Business to Business Service
  4. Civil Law Attorney
  5. Lawyer
  6. Legal Services

About LegalVision

Written by the company

LegalVision is a commercial law firm built for SMEs and in-house teams. Across LegalVision Australia, LegalVision New Zealand and LegalVision UK, we provide unlimited legal support through a fixed-fee membership and use custom tech to deliver fast, affordable and business-friendly legal advice.

LegalVision’s membership model gives businesses predictable monthly pricing and on-demand, unlimited access to specialist lawyers, without hourly rates or surprise costs. We build our own custom technology to deliver high-quality legal support efficiently and at scale.

Our approach to modernising legal services has been recognised by leading industry bodies, including being named Asia-Pacific’s fastest growing law firm by the Financial Times and International Legal Firm of the Year finalist by Business Awards UK.

LegalVision’s experienced lawyers can assist with:

  • Business Sale and Purchase
  • Business Structuring
  • Capital Raising
  • Commercial Contracts
  • Data, Privacy and IT
  • Debt Recovery
  • Disputes and Litigation
  • Ecommerce and Online Business
  • Employment
  • Franchising
  • Health and Safety
  • Intellectual Property
  • Property and Leasing
  • Regulatory and Compliance
  • Startups

We believe in exceptional client service.

30 day trial period

30 day trial period
If you are a new client and aren’t satisfied with your LV Pro membership in the first 30 days, you can cancel your membership — no questions asked (less any disbursements paid on your behalf).

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

432 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Customer-Centric Experience

We have used Legal Vision for 2x separate matters (IP and Data) and have been thoroughly impressed and thankful for their unique and customer-centric approach!

All queries and requests were dealt with immediately and competently, resulting in favourable outcomes for both matters!

October 25, 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Hi Tom, we're glad to hear we could assist you with your IP and data legal matters! We hope to work with you again soon.

Rated 1 out of 5 stars

Couldn't get any information…

Couldn't get any information whatsoever.
One person passing to other, had to chase up and at the end I just gave up.Waste of time. I have contacted under my name. Don't use it not recommending it !

October 7, 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Hi there, thank you for leaving a review, but we don't have any record of "Jam Organic" in our database. If you could contact us through our website or call us, we can discuss whether we can assist you with your matter. Thank you.

Rated 5 out of 5 stars

Professionalism

They displayed unmatched professionalism, but most importantly,delivered their services with a human touch and true sincerity.

August 1, 2024
Unprompted review
LegalVision logo

Reply from LegalVision

We appreciate you taking the time to leave us a review and are delighted to hear your positive experience working with our team!

Rated 5 out of 5 stars

Professional and diligent to the utmost

Many thanks to Kaku for handling my 482 visa application and talking me through the whole process. Great communication and service throughout!

October 8, 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Thank you for leaving us a five star review, Tyler! Glad to hear Kaku was able to assist you!

Rated 5 out of 5 stars

Highly competent and capable solicitors!

I was initially very nervous about joining Legalvision. I had a bad experience with a highly incompetent firm of solicitors who advised me that bringing a case for outstanding payment against a dishonest client would not be successful; I knew they were wrong. I came across Legalvision, read the reviews and nervously agreed to join. To date I can say that it was the best decision! The case was settled in my favour thanks to the skill of their legal team. Their drafting is succinct, inspirational and skilled. I can honestly state that Ms Kumar is one of the best solicitors I have ever come across; she’s amazing! Thank you!

September 26, 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Amazing to hear about your experience working with Paula and the team! Glad to hear you've settled your matter in a timely manner. We look forward to working with you again!

Rated 5 out of 5 stars

Great support and truly incredible.

Great support and truly incredible.
I would like to thank YIN for your great support and time,she was always available when I needed her regarding my visa query.
Thank you again to team Legal vision.
Cheers.

September 13, 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Hi Aniket, thank you for letting us know about your experience working with Yin! Glad to hear she could help you with your legal needs.

Rated 5 out of 5 stars

I would highly recommed Legal vision.

I would highly recommed Legal vision.
I have been a Legal Vison customer for the past few years, and have been very happy with the team and the support.

Hector and Jodie have been incredibly supportive all the times.

August 28, 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Thanks for leaving us a review Raghav. We're very pleased to hear Hector and Jodie could support you with your business.

Rated 5 out of 5 stars

I am incredibly pleased with Legal…

I am incredibly pleased with Legal Vision for handling my sponsor visa application. Their professionalism was outstanding throughout the entire process. Facundo, the lawyer who assisted me, was always available and exceptionally supportive. His positive attitude and willingness to help made a significant difference. I am very grateful for his dedication and the high level of service provided. I highly recommend Legal Vision to anyone in need of expert legal support.

September 5, 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Hi Martina, thank you for writing a detailed review about the success of your visa application. We are glad that we were able to assist you!

Rated 5 out of 5 stars

Amazing service, highly recommend LegalVision

Friendly, clear, concise and interested in my situation, no mucking around. Before my session, Charlotte called and asked about my situation and issue, so that they could direct my enquiry to the correct lawyer in their team. Zac was amazing, very knowledgeable, asked the right questions, gave feedback and ideas to approach my situation as well as past experiences he had had with similar situations.
It was extremely valuable and not pushy at all, I will be using LegalVision into the future for sure. Thanks again Zac and Charlotte.

August 13, 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Hi Richard, thanks for writing a review about your experience working with Zac and Charlotte. We're glad to hear that you found it valuable and hope to work with you in the future soon. Thanks!

Rated 5 out of 5 stars

Legal Vision great team to work with.

Well just today the great staff at Legal Vision have organized and submitted my International Trademarking
I appreciate the professionalism put in to make this happen today as I gave them no notice.

I recommend them to anyone looking for a great and friendly lawyer's firm. Thankyou everyone involved!!

August 15, 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Peter - we're very happy to hear that your international trade mark has been successful. We look forward to working with you again!

Rated 5 out of 5 stars

I recently signed up with Legal Vision…

I recently signed up with Legal Vision to provide support for my new company. I could not be happier with the service they have provided so far. They took a keen interest in my company and what we were trying to achieve and have provided excellent legal support across a range of areas, from customer contracts, trademarks, employment contracts and legal advice. The lawyers have been very available, professional and friendly and the PRISM system works really well. It is like having your own legal team. Incredible value and highly recommended!

July 24, 2024
Unprompted review
LegalVision logo

Reply from LegalVision

That sounds like a fantastic experience, Gerald! It’s great to hear how well our team has supported your new company. Thanks for sharing your positive feedback!

Rated 4 out of 5 stars

Subscription reasonable, but added unexpected cost

Have used the Legal Vision subscription over the past year and found it reasonably good value, however had some quite consistent and repeated issues with logging on to their Prism platform.
In general, I found their services to be efficient, helpful and professional. I did have some issues on cancelling the subscription and was given no response for some time. I also found that over the course of the subscription, many of the services needed were outside of the scope of the subscription and required additional costly fees. I also found that the quoted works for these services were always blown out to be more than quoted, just for awareness of potential unexpected costs.

July 24, 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Hi Jay, appreciate you taking the time to write a review and share your experience as a LegalVision member. Thanks for sharing the feedback about the membership. We look forward to continuing to work with you.

Rated 5 out of 5 stars

Olivia has always provided sound advice…

Olivia has always provided sound advice to us with regards to all our franchising queries. She has felt like an extension of our team and network and I would highly recommend her and Legal Vision!

July 22, 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Thanks for leaving us a review! Glad to hear Olivia could help you with your franchising legal needs!

Rated 5 out of 5 stars

Great support with HR issue

Comfort was amazing in helping me with an HR issue. Throughout the issue (which lasted around 3 months from start to finish), Comfort was always available and super helpful and supportive. It was incredibly re-assuring having someone so competent helping me navigate this (and my stress levels) through this process. Thank you Comfort.

July 17, 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Hi Neil - thank you for sharing your experience working with Comfort. We're glad she could help resolve this for you!

Rated 5 out of 5 stars

Paula was professional and courteous…

Paula was professional and courteous and prompt and a tricky, potentially costly issue was prevented and a satisfactory solution agreed.
I would definitely use Paula and her team again, thankyou

May 30, 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Hi Angus, thank you so much for sharing your experience working with Paula. Glad to hear your issue was resolved in a timely and cost-effective manner.

Rated 5 out of 5 stars

Best team of lawyers by far very…

Best team of lawyers by far very helpful good communication. Helped me very much with my brand letting me know all information I need to do that I was not aware of which is great because I’ve learned a lot. I’m looking forward to always working with legal vision going further.Great for the money to with all the help you get provided can’t fault it. Definitely recommend!

May 10, 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Hi Jenaro! We're thrilled to hear that you've found our lawyers helpful and communicative. It's great to know that we could assist you in gaining the knowledge you need for your brand - it's an important step in every business. Looking forward to continuing our partnership!

Rated 5 out of 5 stars

T&C and Privacy Policy

We worked with LegalVision on some set piece work for T&C’s and Privacy Policy. They were very helpful and finished quickly with a great final result. I’d definitely recommend them.

April 7, 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Hi Caspar, thank you for your positive feedback! We're delighted to know that our legal work met your expectations and was delivered promptly. Your recommendation is greatly appreciated, and we look forward to assisting you with any future legal needs!

Rated 5 out of 5 stars

Highly recommend Sahil from trademarks

Highly recommend Sahil from the trademarks team for helping secure my trademark and for being so prompt, professional and accurate.

May 23, 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Hi Nina, we're glad to hear that Sahil was able to assist you efficiently and professionally with securing your trademark. It's a great step in protecting your brand. We look forward to working with you again!

Rated 5 out of 5 stars

The process was super smooth

The process was super smooth, great communication and my solicitor was very professional - actually he had a little fight to finalise some paperwork but he never gave up!

June 11, 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Thank you so much for your kind words, Catherine! We're thrilled to hear that you had a smooth experience and that our solicitor's dedication made a positive impact.

Rated 5 out of 5 stars

Contract Negotiations

We needed help with negotiating a service contract for a large prestigious customer.
We engaged Legal Vision and dealt with Olivia O'Rourke.
Olivia guided us through the contract and managed a call with the customers Lawyers discussing all the contentious points. At all times Olivia was clear and professional, offline explaining all the legal Jargon to us in terms we could understand. This made our decision making simple and quick.
The outcome was positive and we now have a contract that both our customer and we are happy with.
Excellent work thanks you Olivia.
Paul Bryon Director Virocom LTD.

June 10, 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Thank you, Paul, for your wonderful review! We're delighted to hear that Olivia was able to assist you effectively and provide clear, professional guidance throughout the process. It's great to know that you're satisfied with the outcome. We appreciate your trust in LegalVision and look forward to working with you again in the future!

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