Alfie Cruz was excellent. I needed help completing my healthcare power of attorney and he/they stayed with me and guided me patiently through the process, - answering all of my questions - until it wa... See more
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Refreshing that it was an human and not an ai chatbot. He answered my question immediately and accurately. Then sent my documents by email, which I didn’t ask for but was even more helpful. Above and... See more
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Ken did a great job helping me switch from making a trust to making our wills. My husband and I decided we weren't ready to make a trust but had already purchased it. Ken was extremely helpful in gett... See more
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Ravi was very patient and kind. I was having issues with the site and was unable to complete the necessary questionnaire for my LLC submission. He assisted me with getting my application completed and... See more
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Company details
- Legal Services
- Business Administration Service
- Business to Business Service
- Estate Planning Attorney
- Intellectual Property Registry
About LegalZoom
Written by the company
About us
LegalZoom helps people navigate the legal system from registering a business to securing their legacy, and handling life’s legal moments. Since our founding, we’ve transformed how individuals and small business owners engage with legal processes, making legal support more intuitive, approachable, and built for real life.
By combining powerful technology with experienced attorneys—through our law firm LZ Legal Services and independent attorney network—we provide the tools and guidance people need to take control of their legal needs with clarity, confidence, and ongoing support.
A few highlights:
- 25+ years leading the industry
- 9M+ legal solutions delivered
- #1 choice for small businesses
LegalZoom offers:
- Business formation services for LLCs, corporations, nonprofits, and DBAs
- Ongoing business compliance and support with registered agent services, annual report filing, business licenses, and operating agreements
- Comprehensive estate plan services including wills and trusts
- Personalized legal support through attorneys and guided online tools
Written by the company
- Life is more legal than you think.
- We are the leading online legal services company, transforming how millions of individuals and small businesses navigate the legal system. By combining intuitive technology with access to experienced attorneys, we offer the tools and guidance people need to confidently manage all of life's legal needs.
LZ 100% Accurate Filing Guarantee
We stand by our work—If your filing is rejected or incorrect due to our error, we'll correct it with the government filing agency at no additional cost to you.
We're committed to the highest quality and accuracy. If your filing is rejected or incorrect due to our error, we'll correct it with the government filing agency at no additional cost to you. This guarantee applies to all LegalZoom products that are filed with a government agency except for legal services provided through our subsidiary law firm, LZ Legal Services.
Contact info
954 Villa St, 94041, Mountain View, United States
- 3239628600
- customersupport@legalzoom.com,
- legalzoom.com
Your trusted partner for legal solutions
4.6
Excellent
31K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Easy and simple as usual
Easy and simple as usual! Clearly written instructions and low fees.
June 2, 2026
Reply from LegalZoom
Hi Michael,
We're glad our business formation instructions were clear and our fees were low. Thank you for your feedback!
Best,
Jason
Elijah was friendly and super helpful
Elijah was friendly and super helpful. It was delightful being assisted by him.
June 2, 2026
Reply from LegalZoom
Hi Miguel,
We're so happy to hear our team member Elijah was friendly and helpful. We appreciate your positive feedback!
Best,
Jason
Perfect service
June 2, 2026
Reply from LegalZoom
Hi Michael,
We're happy to hear you had a perfect support chat experience. Thank you for taking the time to write a positive review about your LegalZoom experience!
Best,
Jason
Very Professional Service
Rita Davis has done a great job getting our business ready for achieving business credit. Very professional.
June 2, 2026
Unprompted review
Reply from LegalZoom
Hi Christopher,
We're happy to hear our Credit team member Rita provided professional assistance in preparing your business. Thank you for your kind words!
Best,
Jason
Michelle was actually helpful where…
Michelle was actually helpful where most of the people ive dealt with were either uninterested or hostile lately at legal zoom.
June 1, 2026
Reply from LegalZoom
Hi Michael,
We are so glad to hear you had a positive experience with Michelle. We appreciate your kind words and valuable feedback.
Best,
Jason
Lisa Montoya is killing it!!
Lisa Montoya is doing a wonderful job helping me (a clueless first time business owner) to build my business credit. Lisa’s quick, efficient, informative, and pleasant to interact with. I’m more than happy to have Lisa be my guide through this process… Two thumbs up!!
June 2, 2026
Unprompted review
Reply from LegalZoom
Hi Malik,
We're so happy to hear that our team member Lisa is doing a wonderful job guiding you through building your business credit. We appreciate you sharing your positive experience!
Best,
Jason
Excellent customer service with full…
Excellent customer service with full satisfaction. My requests was understood and received immediately
June 2, 2026
Reply from LegalZoom
Hi Debra,
We're glad to hear Irfan understood your requests and provided excellent service. We appreciate your positive feedback!
Best,
Jason
JV was professional
JV was professional, polite, and got right to the heart of our problem. Thanks, JV!
June 1, 2026
Reply from LegalZoom
Hi Gareth,
We are so glad our team member JV quickly resolved your issue. Thank you for your kind words!
Best,
Jason
Wonderful customer service!
Wonderful customer service!
Highly professional and extremely helpful!
June 2, 2026
Reply from LegalZoom
Hi Christopher,
We are so happy to learn our customer service was wonderful, professional, and extremely helpful. Thank you!
Best,
Jason
Angel was amazing
Angel was amazing! Answered all my questions and provided practical solutions and suggestions.
Memorable experience!
June 2, 2026
Reply from LegalZoom
Hi Benjamin,
We're so glad to hear Angel provided practical solutions and suggestions. We truly appreciate your kind words and positive feedback!
Best,
Jason
I am not happy with the service
I am not happy with the service. Expensive and they continue sending me bills even though I cancelled my account.
June 2, 2026
Unprompted review
Reply from LegalZoom
Hi Monique,
I have reviewed your feedback here and escalated a case with our customer care team for immediate review. A team member will review your account and reach out to you by email or phone very soon to find a resolution.
Regards,
Jason
Answered all my questions without any…
Answered all my questions without any worry about time
June 1, 2026
Reply from LegalZoom
Hi George,
We are so pleased we could answer your questions without rushing. We appreciate your kind words!
Best,
Jason
Wonderful customer service
Wonderful customer service, they always help me with my questions!
June 1, 2026
Reply from LegalZoom
Hi Mary,
We appreciate your kind words about our customer service. We're glad we can always help!
Best,
Jason
Mehul was great
Mehul was very nice to work with. Very efficient and friendly. He did a great job. Great customer service.
June 1, 2026
Reply from LegalZoom
Hi Happy,
We're delighted to hear our team member Mehul was efficient and friendly, providing great customer service. Thank you for your positive feedback!
Best,
Jason
Rita Davis the goat
Rita Davis is a awesome person I feel very comfortable with her service she always have my back & she doesn’t give up on me she actually pushes me for the best for my business & life she’s like a big sister mother I appreciate it Rita Davis🙏🔥💪
June 1, 2026
Unprompted review
Reply from LegalZoom
Hi Charles,
We're so glad to hear you feel comfortable and supported. We appreciate you sharing how our team member Rita goes above and beyond to help you succeed!
Best,
Jason
Angela was excellent!!
Angela was very efficient, friendly, and helpful in addressing my concerns! She offered a quick solution by putting in an inquiry about my LLC status since it has been over 2 months since the paperwork was filed & I still haven't received an update beyond "The Secretary of State is reviewing your paperwork". She provided excellent service and was extremely thorough & helpful! This was my first interaction with LegalZoom Customer service, and she definitely set the standard.
June 1, 2026
Reply from LegalZoom
Hi Ashlyn,
We're happy to hear you had such a positive first interaction with customer service. It's great to know our team member Angela was efficient, friendly, and helpful in addressing your LLC status inquiry and provided excellent service. We appreciate your feedback!
Best,
Jason
Arfat listened carefully to my request
Arfat listened carefully to my request, placed me on hold briefly, and addressed the issue promptly. He answered all of my questions and was polite, knowledgeable, and efficient throughout the interaction. Thank you!
June 1, 2026
Reply from LegalZoom
Hi Janice,
We're happy to hear our team member Arfat listened carefully and was polite, knowledgeable, and efficient. Thank you for your feedback!
Best,
Jason
I use Michael to inquire about deed…
I use Michael to inquire about deed warranty transfer I was working on. It had only been a couple days but I hadn't heard from anybody yet. After I sent the email he reached out to me within 15-20 minutes for clarification, documents, and some other miscellaneous information that he needed. The communication was and has been fantastic. This is a good firm to use if you need legal advice or documents without having to go through the traditional methods. I've used them a number of times and they've always done great
June 1, 2026
Reply from LegalZoom
Hi KD,
We're so glad to hear about your positive experience with our services and the prompt communication you received from Michael. We truly appreciate your continued trust in us for your legal needs.
Best,
Jason
Reply from LegalZoom
Hi Ryan,
We're glad you had a good chat support experience with Margieca. Thank you for taking the time to write a positive review about your experience!
Best,
Jason
Max is a Superstar
Max was very friendly and knowledgeable. She answered all our questions clearly and a level that we could understand; as newbies clarification in our new venture.
June 1, 2026
Reply from LegalZoom
Hi,
We're so glad to hear our team member Max was friendly and knowledgeable. We appreciate you sharing how clearly your questions were answered, especially as you embark on a new venture.
Best,
Jason
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