Leicester Celebrancy Reviews 

137
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, empathy, and ability to guide them through difficult times with ease. Many highlight the exceptional service, noting how personalized and detailed tributes were created, making emotional occasions feel more manageable and meaningful. Reviewers frequently mention the staff's calm, supportive presence and excellent communication, which ensured everything ran smoothly and felt authentic. People consistently express deep gratitude for the support received, highlighting how the service brought a sense of peace and made difficult times more manageable. Many reviewers highly recommend the company, emphasizing the trust they have in the staff to deliver an amazing and unforgettable experience.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their compassionate, professional, and caring... See more

Service

Reviewers highlight positive aspects of service, consistently praising the compassionate, caring, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Neil conducted Grandads Funeral in Jan 2025. 11 months later we were heartbroken to say we needed him again for our Grandmas Funeral. On both occasions the services were perfect in every way possible.... See more

Rated 5 out of 5 stars

The funeral directors contacted Neil to conduct Dad's service. He visited the family & we were immediately struck by his empathy, good advice and guidance. Coincidentally it turned out Neil knew m... See more

Rated 5 out of 5 stars

A friend who had previously worked with Neil suggested we reach out to him. After my mother's passing, we contacted Neil, and his support was exceptional from the start and continued beyond the funera... See more

Rated 5 out of 5 stars

I have to say that Neil was fantastic in conducting the funeral of my wife Lyn. He came around on a Sunday to talk us through the ceremony and wanting to know as much about Lyn as possible. As he cond... See more


Company details

  1. Funeral Director

Written by the company

As a professionally trained and qualified Independent Family Celebrant, I will help to create a personal ceremony that is exactly what you want and in a way that reflects you and your loved ones. Every person is different and their ceremony should be unique. I will meet with you to discuss the ceremony fully to plan it and make it perfect. You will be able to check the ceremony content beforehand to ensure complete satisfaction. I am able to conduct non-legal ceremonies such as: Weddings Vow Renewals Commitment ceremonies Civil Partnerships Name says Funerals I can offer a completely non religious celebration ceremony, or if you would like to include a hymn or a prayer I am happy to do that too. Talk to me about your wishes and I will do whatever I can to make the event as bespoke and personal as possible. I cover Leicestershire and surrounding areas. There is no such thing as a strange request. Talk to me about what you want and I will do all I can to facilitate that and make your service, unique, memorable and just the way you want it.


Contact info

4.9

Excellent

TrustScore 5 out of 5

137 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(137)

33 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Leicester Celebrancy

Neil visited our home to learn about our lovely mum, Janet. We shared some great memories and ideas for her funeral service.

Neil is a genuinely friendly, considerate and supportive professional who couldn’t do enough for us all, gathering information and memories of mum. Neil gave us his personal phone number and email address so we could send him stories we had forgotten which were included in the service. Neil even sourced mum’s favourite songs for the service too.

Neil organised, planned and lead the funeral service, giving mum a lovely farewell, friends and family agreed too.

If you are looking for a confident and professional celebrant to lead a service, Neil is that person.
I can’t thank him enough for the flawless service he gave us and our mum.

I would highly recommend Neil at
LeicesterCelebrancy.co.uk

March 6, 2024
Unprompted review
Leicester Celebrancy logo

Reply from Leicester Celebrancy

Thank you for this review. It was so great to meet you all and to spend time with you learning all about Janet.

Rated 5 out of 5 stars

Neil was the Celebrant for my godmother

Neil was the Celebrant for my godmothers funeral. He was amazing, he had listened to the family and understood everything that they had spoken about. He spoke about my godmother with so much warmth and love and as if he had known her himself.
I also know his daughter and other family members said what a wonderful service he conducted. Thank you x

March 8, 2024
Unprompted review
Leicester Celebrancy logo

Reply from Leicester Celebrancy

I appreciate you taking the time to write this. Thank you Nikki.

Rated 5 out of 5 stars

Caring and professional

Neil carried out my Mums funeral service after he was recommended to us.
He was very professional and following a meeting with the family he really seemed to understand my Mum and gave a very personal tribute on the day. Neil went above and beyond his role and arranged a
surprise message from one of my Mums favourite singers, which was a lovely touch.
We were pleased that it was Neil who carried out the service and would
recommend him wholeheartedly.

March 7, 2024
Unprompted review
Leicester Celebrancy logo

Reply from Leicester Celebrancy

Thank you for writing a review. I'm glad you liked the little message included in the service. It was a pleasure meeting and working with you all.

Rated 5 out of 5 stars

Kind, caring and compassionate

We cannot thank Neil enough for the tribute he gave to our mum. From our initial meeting with Neil we knew we would be able to relate to him. He was kind, caring and compassionate. He gave us some great suggestions and advice without being pushy. Neil was available anytime to answer any questions or queries that we had. On the day of the service he conducted it beautifully and talked about our Mum as if he had known her for years.
We cannot thank you enough and round highly recommend.

March 6, 2024
Unprompted review
Leicester Celebrancy logo

Reply from Leicester Celebrancy

Thank you for allowing me to deliver this service to honour her. Yor family welcomed me in and together we created a fitting farewell for her.

Rated 5 out of 5 stars

CARING AND VERY GOOD AT HIS JOB

Having had Neil do a service for a family member last year we wanted him to do this service for us.
The care and detail he put into the prep for the service was second to none and his delivery was just as great,
i can honestly say he helped to make the hardest of days a little less hard.

February 14, 2024
Unprompted review
Leicester Celebrancy logo

Reply from Leicester Celebrancy

Thank you Robert. It was great to meet you all, again! Dud was a special man and I'm glad I was able to help you in giving him a perfect farewell.

Rated 5 out of 5 stars

I would not hesitate to recommend Neil…

I would not hesitate to recommend Neil who helped make my Dads funeral service a special celebration of his life.
All that attended, commented what a lovely service it was.
Neil was always available and incorporated all that we wanted and co-ordinated the service and delivered the eulogy in a compassionate, thoughtful and engaging way.

February 15, 2024
Unprompted review
Leicester Celebrancy logo

Reply from Leicester Celebrancy

Thank you for taking the time to write a review. It was a pleasure working with the family to create a perfect tribute.

Rated 5 out of 5 stars

Recommend

Neil did a lovely service for my mum.
Made us feel comfortable talking about her and put together a beautiful remembrance for the funeral. My family and I would definitely recommend him.

February 7, 2024
Unprompted review
Leicester Celebrancy logo

Reply from Leicester Celebrancy

It was my honour to sit with you all in order to make it the way you wanted it. Thank you for allowing me to conduct the service for you.

Rated 5 out of 5 stars

Great Funeral Service/Tribute to our Dad

The family and I cannot thank Neil enough for the most beautiful tribute to our Dad. All that attended expressed how fantastic the service was and were in awe that you didn’t actually know Dad. From the short time we spent together, you got to know Dad well and made some fantastic suggestions and gave some great ideas of what to do for the service. Everyone thought the inclusion of our late mum, who passed during Covid was beautiful, so we thank you for helping us to do this too.
We couldn’t have done it without you.
You made what was probably the most heart wrenching day, wonderful.

January 30, 2024
Unprompted review
Leicester Celebrancy logo

Reply from Leicester Celebrancy

Thank you for writing a review and for working with me to create the perfect tribute for Dad. It was a pleasure to have met you and to have learnt all about him and your mum. I'm so glad I was able to provide that service for you.

Rated 5 out of 5 stars

Professional and Caring.

Neil fulfilled the role of celebrant at my Mother's funeral with great dignity and professionalism. He is a warm and caring man whose enthusiasm to get things right shines through from the very first contact to the concluding service. I must admit to being quite demanding throughout the whole process and Neil patiently met with my requests. The end result couldn't have gone any smoother and a great many people commented on Neil's dignified contribution.

January 24, 2024
Unprompted review
Leicester Celebrancy logo

Reply from Leicester Celebrancy

Such a lovely family, that ensured the whole process was as smooth as possible. Thank you for allowing me to conduct the service for you.

Rated 5 out of 5 stars

We cannot thank Neil enough for the…

We cannot thank Neil enough for the time and effort he put in to getting to know our Mum and her story. It meant her service was truly perfect and totally reflected the woman she was. Neil went above and beyond even getting us her favourite sweets. Thank you from all of the family!

November 21, 2023
Unprompted review
Leicester Celebrancy logo

Reply from Leicester Celebrancy

You have a wonderful family and it has been a privilege to work with you to create this fitting send off. And as I recall those sweets were 'disgusting' anyway. Glad you liked them.

Rated 5 out of 5 stars

Mum's service

Neil went out of his way to get to know Mum through talking to us all in depth. During the service he talked about her as if he'd known her for years. The eulogy was very special....talking about her life but also sharing funny and touching memories from all the family. Fully recommend him to others. A service with a very personal touch.

November 21, 2023
Unprompted review
Leicester Celebrancy logo

Reply from Leicester Celebrancy

Thank you for taking the time to write a review. It was an honour to have been able to deliver this service for you.

Rated 5 out of 5 stars

Neil was great at the service and was…

Neil was great at the service and was very good at doing my brother in law life story .my aunt loved it and it made her laugh at the stories and music has he was not very religious but she is .
Thankyou from the Burnham family

November 20, 2023
Unprompted review
Leicester Celebrancy logo

Reply from Leicester Celebrancy

You are most welcome. Thank you for allowing me to conduct the service for you.

Rated 5 out of 5 stars

My uncal passed away recently and we…

My uncal passed away recently and we had Neil to do the service. Wow what can I say !! It was absolutely amazing from start to finish.
The whole service was brilliant the way it all went, to the way they treated the family was unreal.

Thank you so much for everything
5⭐ highly recommend for your service.

Thank you Neil

September 15, 2023
Unprompted review
Leicester Celebrancy logo

Reply from Leicester Celebrancy

I cannot stress how much it means when family comes together to create a wonderful send off. It was great meeting you.

Rated 5 out of 5 stars

Very professional and super helpful

Neil was not only very professional he made everyone feel at ease on a very emotional day… to top it off he is a very nice person to chat to.. I would without hesitation recommend him..

October 31, 2023
Unprompted review
Leicester Celebrancy logo

Reply from Leicester Celebrancy

Thank you. It was a pleasure to have met you.

Rated 5 out of 5 stars

We were really impressed with Neil’s…

We were really impressed with Neil’s service, his unique way of getting peoples stories and telling them in a way to celebrate my friends life, He was professional, sympathetic and had a lovely manner to express the words in a gentle way. Would recommend Neil to everyone.

October 19, 2023
Unprompted review
Leicester Celebrancy logo

Reply from Leicester Celebrancy

Thank you so much. It was lovely to meet you and to create this service together.

Rated 5 out of 5 stars

Neil made our service unique we asked…

Neil made our service unique we asked for a celebration for my wife and that’s what he gave us everyone agreed how good it was we can’t thank him enough.

October 19, 2023
Unprompted review
Leicester Celebrancy logo

Reply from Leicester Celebrancy

The service was unique just like she was. This was evident in the tributes that came in. Together we created a wonderful service for a wonderful lady.

Rated 5 out of 5 stars

Neil makes you feel comfortable during the initial process.

I cannot thank Neil enough for the care he took to get to know my husband and managed to convey his personality and humour. He lead the funeral faultlessly and his professionalism showed through. I would not hesitate to recommend him in the future.

September 29, 2023
Unprompted review
Leicester Celebrancy logo

Reply from Leicester Celebrancy

Great to meet you and the family. Thank you for allowing me to conduct this service for you. It was my pleasure.

Rated 5 out of 5 stars

Amazing Celebrant

From the moment my brother and I met Neil,we knew we were in safe hands. He spent so much time making sure he knew about my mum and our family so he could get the service just right. He was supportive and friendly and made things alot easier for us. I have been to plenty of funerals where the person taking the service hasn't taken the time to get a feel for a family. We were so lucky to use Neil's service.Everyone said what a lovely,fitting service it was with a mix of information and memories of mum. I can't thank Neil enough for his efforts and compasion, he made us feel we had "done mum proud" .

September 15, 2023
Unprompted review
Leicester Celebrancy logo

Reply from Leicester Celebrancy

Gill it was lovely to meet you and your brother. I also knew I was with the right family when we met. Hopefully we gave mum a fitting tribute.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look