Leicester Celebrancy Reviews 

137
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, empathy, and ability to guide them through difficult times with ease. Many highlight the exceptional service, noting how personalized and detailed tributes were created, making emotional occasions feel more manageable and meaningful. Reviewers frequently mention the staff's calm, supportive presence and excellent communication, which ensured everything ran smoothly and felt authentic. People consistently express deep gratitude for the support received, highlighting how the service brought a sense of peace and made difficult times more manageable. Many reviewers highly recommend the company, emphasizing the trust they have in the staff to deliver an amazing and unforgettable experience.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their compassionate, professional, and caring... See more

Service

Reviewers highlight positive aspects of service, consistently praising the compassionate, caring, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Neil conducted Grandads Funeral in Jan 2025. 11 months later we were heartbroken to say we needed him again for our Grandmas Funeral. On both occasions the services were perfect in every way possible.... See more

Rated 5 out of 5 stars

The funeral directors contacted Neil to conduct Dad's service. He visited the family & we were immediately struck by his empathy, good advice and guidance. Coincidentally it turned out Neil knew m... See more

Rated 5 out of 5 stars

A friend who had previously worked with Neil suggested we reach out to him. After my mother's passing, we contacted Neil, and his support was exceptional from the start and continued beyond the funera... See more

Rated 5 out of 5 stars

I have to say that Neil was fantastic in conducting the funeral of my wife Lyn. He came around on a Sunday to talk us through the ceremony and wanting to know as much about Lyn as possible. As he cond... See more


Company details

  1. Funeral Director

Written by the company

As a professionally trained and qualified Independent Family Celebrant, I will help to create a personal ceremony that is exactly what you want and in a way that reflects you and your loved ones. Every person is different and their ceremony should be unique. I will meet with you to discuss the ceremony fully to plan it and make it perfect. You will be able to check the ceremony content beforehand to ensure complete satisfaction. I am able to conduct non-legal ceremonies such as: Weddings Vow Renewals Commitment ceremonies Civil Partnerships Name says Funerals I can offer a completely non religious celebration ceremony, or if you would like to include a hymn or a prayer I am happy to do that too. Talk to me about your wishes and I will do whatever I can to make the event as bespoke and personal as possible. I cover Leicestershire and surrounding areas. There is no such thing as a strange request. Talk to me about what you want and I will do all I can to facilitate that and make your service, unique, memorable and just the way you want it.


Contact info

4.9

Excellent

TrustScore 5 out of 5

137 reviews

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4.9

All reviews

(137)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We found Neil to be kind helpful and…

We found Neil to be kind helpful and the service was seamless. The songs fitted into the review of Brian’s life lovely. Everyone at the service thought the place and service was lovely. I would like to thank Neil and Robert in making a difficult time such a easy process and done in such a kind way

September 5, 2023
Unprompted review
Leicester Celebrancy logo

Reply from Leicester Celebrancy

Thank you Karen. It has so nice to meet you and your family.

Rated 5 out of 5 stars

Rhodes Family Service

Neil was friendly and understanding at all times, he gave my father a wonderful send off, all who attended commented how well it was delivered by Neil. I would like to thank him very much for helping my mother and i through a very difficult period.

September 4, 2023
Unprompted review
Leicester Celebrancy logo

Reply from Leicester Celebrancy

Thank you. It was lovely to meet you and your mum. Thank you for allowing me to conduct this service for you.

Rated 5 out of 5 stars

Kerr family service

Neil was very kind and caring at a really difficult time for our family. The service he built was really good and really accurate. All who attended were in agreement. Thank you.

August 18, 2023
Unprompted review
Leicester Celebrancy logo

Reply from Leicester Celebrancy

Thanks Sean, it was great to meet you and your family.

Rated 5 out of 5 stars

Professional, Considerate and insightful.

Neil lead a service for my Grandad on 21st July. To say I was impressed is an understatement. Neil has a delivery that is engaging and warm throughout. Delivering my Grandads stories and adventures was seamlessly constructed by Neil and executed with precision.

The lead up to the service Neil spent time with the family and was nothing but kind and considerate. Further adding advice on what we could include in the service.

If you are looking for a confident and professional celebrant to lead a service, Neil is that person.

Neil I can not thank you enough for the flawless service you gave my Grandad.

July 21, 2023
Unprompted review
Leicester Celebrancy logo

Reply from Leicester Celebrancy

It was my pleasure to deliver a send off for such an incredible man.

Rated 5 out of 5 stars

From the very start Neil John made us…

From the very start Neil John made us feel very relaxed at what is a difficult time, he spent hours just talking with making us smile while we were going through our memories of Terry, nothing was too much trouble and he even found a very old vinyl record as a personal touch to play at the funeral for us , his story of Terry's life was excellent and read out with care and compassion , he was completely professional throughout and by the end of the whole process he felt more like a friend , could not have asked for anything more .

July 24, 2023
Unprompted review
Leicester Celebrancy logo

Reply from Leicester Celebrancy

Thank you Maria. It was lovely to sit with your family to discuss Terry. The record just felt personal to Terry and his story. Thank you for taking the time to leave a review, I really appreciate it.

Rated 5 out of 5 stars

At a very emotional time Neil was…

At a very emotional time Neil was professional, helpful, kind and caring. The service was a true reflection of my dad’s life, with a great balance of the seriousness of the occasion; time to reflect on the memories we all have and a few funny moments from his life that prompted smiles amongst the tears. All our wishes were included. Family and friends that attended said the service prompted many memories of the impact my dad had on their lives too. Neil was especially caring to my mum who had lost her husband after 65 years of marriage.

February 14, 2023
Unprompted review
Leicester Celebrancy logo

Reply from Leicester Celebrancy

Thank you for your review Angela. I hope your mum is doing ok, she’s an amazing lady.

Rated 5 out of 5 stars

Neil was fantastic with looking after…

Neil was fantastic with looking after us all through the process of sorting my auntie funeral out. He came round to the home to talk to us all. He suggested that the four of us write something down and give it to him on what she ment to us and a funny story about her life. We told him that she liked leopard skin clothing and he went out his way ro buy a tie to match what us as a family wore a item of animal print. You couldn't asked for a better celebrate and he makes it go as easy has he can at that sad time. When we have another funeral I would not hesitate to have him again. Big thanks again Neil.

March 28, 2023
Unprompted review
Leicester Celebrancy logo

Reply from Leicester Celebrancy

Marie, thank you for your review and for the chocolates!!! It was my pleasure to conduct the service for you. I’m not sure the leopard print tie will ever be seen again! I suspect it may be a one off, thankfully x

Rated 5 out of 5 stars

More than helpful

Neil was more than helpful in arranging my partner's funeral service. Nothing was too much trouble and paid genuine interest in the family's requests. Neil has a pleasing personality and is easy to talk to. I can recommend him unreservedly.

February 22, 2023
Unprompted review
Leicester Celebrancy logo

Reply from Leicester Celebrancy

Thank you Sue. It was my pleasure to conduct the service and interment for you.

Rated 5 out of 5 stars

Professional and personal

After my children lost their father in traumatic circumstances finding the right celebrant to do the service was really important. Neil was professional and caring taking the children’s views and feelings into account. He was patient, understanding and thoughtful and made them feel like they’d played an important part in the service. He was always available to answer questions and nothing was too much trouble making the difficult process more bearable. The service was personal and unique thanks to Neil and all his hard work, time and effort.

March 21, 2023
Unprompted review
Leicester Celebrancy logo

Reply from Leicester Celebrancy

Thank you so much for your review. Your children were exceptional and their input into the service made it what it was. It was my honour to be able to conduct this for you. Thanks again.

Rated 5 out of 5 stars

Understanding Thorough Professional Caring

Neil spent time with my family to get to know what sort of person my dad was. This allowed him to carry out the ceremony fitting to my dad. He is professional, easy to talk to and gives you the type of day you and your family want for your loved one . Thank you Neil .

May 26, 2023
Unprompted review
Leicester Celebrancy logo

Reply from Leicester Celebrancy

Thank you Matt. It was my pleasure to give your dad a fitting tribute. He was a remarkable man.

Rated 5 out of 5 stars

Personalised and Beautiful

Neil was very professional and warm in a very tragic time for our family. He listened patiently to our stories and memories, weaving together a personalised and beautiful service. He was enthusiastic to give us something special and unique to reflect the person we were remembering perfectly. We could not have asked for a better celebrant and his attention to detail was second to none.

January 25, 2023
Unprompted review
Leicester Celebrancy logo

Reply from Leicester Celebrancy

Thank you Anna. It was an honour to do the service for your dad. I loved hearing stories from old colleagues about him.

Rated 5 out of 5 stars

Professional and caring

What a truly lovely and professional guy. We really couldn’t have asked for a more help and caring celebrant for Dad’s funeral. Right from the first meeting with Neil, he guided us through what needed to be done, listened to our wishes and on the day, delivered a beautifully fitting celebration of Dads life. At such a difficult time, it was so reassuring to have someone with us with a sense of humour as well as a sense of occasion. I would recommend Neil without any hesitation.

March 8, 2023
Unprompted review
Leicester Celebrancy logo

Reply from Leicester Celebrancy

Thank You for your review Louise. I appreciate your feedback and am pleased that you are happy with my service.

Rated 5 out of 5 stars

We have been using Neil for about 10…

We have been using Neil for about 10 months now and all I can say he's a genuine very likeable person, and all the families that have used him have said the same. He spends time with the family getting to know them and more important there loved one and treats them like family, and his services are very good and always gives families a momento of the service beautifully presented. I will always use Neil as I know that we will get a great service.Sue @ The Co-op Blaby

May 30, 2023
Unprompted review
Leicester Celebrancy logo

Reply from Leicester Celebrancy

Thank you Sue. It’s always a pleasure to work with yourself and the whole co-op team.

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