Leightons Opticians & Hearing Care - AndoverReviews 

47
TrustScore 4.5 out of 5

4.5

68 The Chantry Centre, SP10 1RW Andover, Hampshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Where do I start? Having used generic High Street opticians for a number of years, I have always found the service to be mundane and staff showing little attention or interest. Today I went to Leighto... See more

Company replied

Rated 5 out of 5 stars

Margaret Delaney-Munn very kindly and promly repaired my elderly father's hearing aid straight away without any notice. Absolute stellar customer service (actually, my Dad's not a customer and it'... See more

Company replied

Rated 5 out of 5 stars

Lovely Opticians. Very clean, light beautifully arranged store. All the staff extremely friendly, very welcoming and helpful. I had the greatest time choosing my frames. A very good experience ever... See more

Company replied

Rated 5 out of 5 stars

Leightons Andover were amazing at helping my 5 year old on his journey to getting glasses. Having been referred to the hospital and subsequently needing glasses, we went to Leighton's in Andover to ge... See more


Company details

  1. Optometrist
  2. Audiologist
  3. Contact Lenses Supplier
  4. Glasses Store
  5. Hearing Aid Store
  6. Optician

Written by the company

Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.


Contact info

  • 68 The Chantry Centre, SP10 1RW, Andover, Hampshire, United Kingdom

  • 01264365695

4.5

Excellent

TrustScore 4.5 out of 5

47 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 84% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(47)

482 reviews in the last 12 months

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Rated 5 out of 5 stars

Hearing Care

Excellent service. Margaret Delaney-Munn found time to see me at short notice when my left ear became infected. Sound advice given which I acted upon immediately. Many thanks David Etchells

October 5, 2021
Unprompted review
Leightons Opticians & Hearing Care - Andover logo

Reply from Leightons Opticians & Hearing Care - Andover

Thank you for taking the time to leave a review, we really appreciate it!

Rated 5 out of 5 stars

I was feeling emotional after a year of…

I was feeling emotional after a year of suffering at the hands of the NHS, ear wax removal that needed removing by suction, a lost hearing aid and a recommendation of hearing aids which left me with pain and misery. Warm, welcoming and friendly help has put me on the right track thanks to Margaret Delaney-Munn at Leightons and my new hearing aids and back-up whenever I need it. Highly recommend!

June 21, 2021
Leightons Opticians & Hearing Care - Andover logo

Reply from Leightons Opticians & Hearing Care - Andover

Thank you for your recommendation, Mrs Longden! We are very happy to assist you and care for your hearing. We are here for you and happy to help when you need us.

Rated 5 out of 5 stars

Thank you Leightons!

The audiologist at Leightons was very thorough and was concerned about my individual needs regarding my hearing impairment. I am very pleased with the service I received and very pleased with the hearing aids that they recommended and tailored to my specific needs. Definitely 5 star service from hearing test to the discussions about options and suitability.

June 7, 2021
Leightons Opticians & Hearing Care - Andover logo

Reply from Leightons Opticians & Hearing Care - Andover

Thank you for taking the time to leave us a review and for your recommendation, Mrs F!

Rated 5 out of 5 stars

Best ever advice and Margaret

Best ever advice and Margaret made me feel so at ease and she’d understood my problems.

I had not been able to hear since lockdown and was feeling quite depressed. Now I an
Hear everything and the professional advice
I was given was second to none.

I highly recommend Leightons in Andover
But most importantly of all you must get
Margaret.

December 17, 2020
Leightons Opticians & Hearing Care - Andover logo

Reply from Leightons Opticians & Hearing Care - Andover

It's wonderful to know we helped you live life to the full. Margaret will be thrilled with your feedback, thank you for the review!

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