Where do I start? Having used generic High Street opticians for a number of years, I have always found the service to be mundane and staff showing little attention or interest. Today I went to Leighto... See more
Company replied
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Where do I start? Having used generic High Street opticians for a number of years, I have always found the service to be mundane and staff showing little attention or interest. Today I went to Leighto... See more
Company replied
Margaret Delaney-Munn very kindly and promly repaired my elderly father's hearing aid straight away without any notice. Absolute stellar customer service (actually, my Dad's not a customer and it'... See more
Company replied
Lovely Opticians. Very clean, light beautifully arranged store. All the staff extremely friendly, very welcoming and helpful. I had the greatest time choosing my frames. A very good experience ever... See more
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Leightons Andover were amazing at helping my 5 year old on his journey to getting glasses. Having been referred to the hospital and subsequently needing glasses, we went to Leighton's in Andover to ge... See more
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
68 The Chantry Centre, SP10 1RW, Andover, Hampshire, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 84% of negative reviews
Typically replies within 1 week
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Reply from Leightons Opticians & Hearing Care - Andover
Excellent service lady who check up my daughter eyes was amazing and very professional

Reply from Leightons Opticians & Hearing Care - Andover
Excellent service. Margaret Delaney-Munn found time to see me at short notice when my left ear became infected. Sound advice given which I acted upon immediately. Many thanks David Etchells

Reply from Leightons Opticians & Hearing Care - Andover
I was feeling emotional after a year of suffering at the hands of the NHS, ear wax removal that needed removing by suction, a lost hearing aid and a recommendation of hearing aids which left me with pain and misery. Warm, welcoming and friendly help has put me on the right track thanks to Margaret Delaney-Munn at Leightons and my new hearing aids and back-up whenever I need it. Highly recommend!

Reply from Leightons Opticians & Hearing Care - Andover
The audiologist at Leightons was very thorough and was concerned about my individual needs regarding my hearing impairment. I am very pleased with the service I received and very pleased with the hearing aids that they recommended and tailored to my specific needs. Definitely 5 star service from hearing test to the discussions about options and suitability.

Reply from Leightons Opticians & Hearing Care - Andover
Best ever advice and Margaret made me feel so at ease and she’d understood my problems.
I had not been able to hear since lockdown and was feeling quite depressed. Now I an
Hear everything and the professional advice
I was given was second to none.
I highly recommend Leightons in Andover
But most importantly of all you must get
Margaret.

Reply from Leightons Opticians & Hearing Care - Andover
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