Boots Opticians Reviews 

Clark, kirsty and ravinder made my experience at boots opticians as comfortable as possible, with helping me choose what frame I would like and to find the best deals as well.
And providing complete honesty while I was trying the different frames on so I made the correct choice.

Staff professional, but friendly. Ensured I understood and answered all my questions.

I had a really great experience at Boots Worcester Opticians. I was helped by a really friendly staff member who listened to my concerns and was very helpful. Thank you

Exceptional service from the Eltham Boots Opticians team! My son found it challenging to try to wear contact lenses for the first time. Adam was thoroughly patient and expertly guided my son through the process so that he was confident putting the lenses in by himself. This took time over a couple of appointment days where Adam gave him support but also space at the right times. Thanks to Adam and the team, my son is now happily on the contact lens scheme so he can wear contacts for playing his sport. Thank you Adam and the rest of the Eltham Boots Opticians for taking such good care of my son, and for their skill and patience when things are not so straightforward.

I have been using Boots opticians in Chesterfield for years now and their service and professionalism is 2nd to none. I always feel relaxed when I need to visit. From start to finish I feel valued and most important to me, listened to. Whether it's a sight test or a concern I have with my eyesight, they listen. After my recent visit with Hassan for my sight test and Steve for my exploration into contact lenses I feel I have been given the best advice I could wish to have, with no pressure to sign up to contracts. At 64 I have age related issues.... problem??? Nope. Steve was amazing. He explained my options in full, in plain English and even drew diagrams when I asked a related question. I feel that the whole team genuinely care about how I feel and my concerns. Hats off to the whole team, I value their friendliness, help, advice and knowledge. Thankyou.

Thank you Michaela in Chichester for taking care of me today as you did in March, great service.

Godis was a very terrible and racist optician. Not only was she extremely rude and racist, she clearly didn’t know what she was doing. How do people like this get jobs, while people that actually need the jobs and will perform way better jobs are still out here searching for. I had to continue correcting her and educating her about my particular situation. Thank goodness I had prior knowledge regarding my eyes concern. She kept rushing me and interrupting me when I tried to explain my concerns. She barely performed the complete eye test and then gave me trails lens after much deliberation and literally tried to take them back from me. Boots optician Cheapside, why is someone like this working as a clinican and rendering service to people. Extremely questionable practice

Easy booking, short wait to get the test underway, super friendly professional staff, perfect…Good selection of specs with a varied price range, even the cheapest appear really good quality. Highly recommended.

Recently visited Muswell Hill branch for an eye test and new glasses. Exceptional service from Thalia during the eye test and Nicola whilst dispensing. Both members of staff were extremely professional and knowledgeable making the visit a pleasurable experience. Thank you.

I had a comprehensive eye test at New Milton branch of Boots Opticians today, Matt, the Optometrist explained everything clearly and was very professional. The support staff, Lucy and Roney were friendly and helpful.

Eastbourne Boots Opticians. Wanted help as vision has deteriorated before time up with another optician. Saw Optician Mohammed Shahine who scolded me loudly literally for not having a past scrip with me. Had already spoken to assistant that I could come back another day, as she had explained NHS might not fund if it was discovered on testing my vision hadn't changed. I explained this to Mohammed Shahine who said angrily he didnt know I had discussed this. I don't know anything about you he shouted - yes I said that's why I am coming to you - why he shouted have you left the other optician - I kept silent why should I have divulged that to him - but after a pause I said 'LISTEN' he came threateningly towards ne shouting that I was being rude! If there is cctv in this Optician's room at Boots Eastbourne they need to review it right away. Never ever should a vulnerable elderly be abused in this manner. Horrendous situation could have made me ill.

Very polite and helpful staff and I was seen on time.

I was helped by Sharon who was lovely and very professional, though all the staff were excellent. You're made to feel welcome and relaxed.
Very impressed by the whole experience. Thank you.

The staff at Boots Northfield are amazing. From the thorough and professional
eye test right through to expert assistance choosing suitable frames. A very professional and friendly service- thank you.

I had my eyes tested on Monday morning at the poole dorset branch and just wanted to say how happy I was with the service, the lady who did my test was very informative, she gave me great advice and was friendly, the staff who booked me in and took my payment where lovely too.

Daniel is always thorough, helpful, friendly and extremely professional in your Clydebank Boots Opticians branch. Excellent all round staff experience.

⭐⭐⭐⭐⭐ Absolutely brilliant service at Boots Opticians Wimborne!

Huge thanks to Frances, Johnny and Demi who were all absolutely great from start to finish. Everyone was so friendly, professional and took the time to explain everything clearly. Nothing was too much trouble – they made the whole experience really easy and pleasant. Great team, excellent care, I couldn’t recommend them enough! 😊 thank you Brian B

Customer care at Boots Opticians, Chichester West Sussex was First Class. Thank you Peter for your kind, professional and knowledgeable service. You helped my husband choose the correct frames and explained the fitting process. We really appreciate your time, friendly approach and care. You are an asset to the Chichester branch.

Awful! Don't bother with Boots. I've been waiting over 3 weeks for 2 pairs of glasses, standard single vision lenses from their own brand so nothing special. Still waiting, no contact from the branch, and they had the cheek to send me a letter today offering 1/2 price off a second pair of glasses etc.. I still haven't received the two pairs I have already ordered. Walton on Thames branch. Please don't send me your standard reply asking for my details.

Good professional service.

Bought two pairs of reading spectacles, and later discovered that the charges did not correspond to the advertised discount of buy one, get second half price. Phoned branch and was told discount did not apply to sunglass frame spectacles. They offered me a goodwill discount to match the offer, because of the misunderstanding. Spectacles ready 5 days later, picked them up, and all fine.
The invoice provided is very poor, one margin chopped off, layout confusing, and codes / subjects unclear. Simple editing by a novice could improve it. Upon collection I requested a new invoice to reflect the correct charges, and the second invoice was more professional, but failed to clearly identify the credit paid. Boots needs to urgently improve their printing format for invoices, as the current state is unprofessional