A truly professional , friendly and helpful organisation . Always had extremely good customer service and nothing too much trouble when any issues arise . Top team , keep up the good work .
Company replied
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See what reviewers are saying
The staff are very polite ,friendly, knowledgeable and helpful Lovely calm atmosphere and shop well laid out and clean
Company replied
The optician gave me helpful advice & support both before and after my two cataract operations. She is friendly efficient and professional. The lady who helped me choose and order my new glasses was f... See more
Company replied
I use Leightons in Epsom for my vision and hearing needs. All the team are professional, efficient, helpful and friendly. This last year, I have had a somewhat difficult time with my vision bu... See more
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Company details
Written by the company
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Contact info
88 High Street, KT19 8BJ, Epsom, Surrey, United Kingdom
- 01372722300
4.7
Excellent
30 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 84% of negative reviews
Typically replies within 1 week
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Excellent customer service
I’ve never received such excellent customer service as I have done with Leightons in Epsom. Special thanks to Michelle who helped me choose two new pairs of Tiffany glasses, she was knowledgeable, professional but also friendly and personable. Also got my contact lenses from them, I use Verifocals now and great care was taken to check the health of my eyes and the sight.
April 24, 2023
Unprompted review
Reply from Leightons Opticians & Hearing Care - Epsom
Thank you very much for sharing such a lovely review of your experience with Michelle and the team at Epsom. We are so pleased to hear that you were able to find not one but two pairs of new glasses!
Reply from Leightons Opticians & Hearing Care - Epsom
Thank you!
Always a first class service!
Always a first class service! Both my children have regular eye checks at Epsom and all the staff are amazing, especially when examining my son, who has autism. Would highly recommend Leightons above all other opticians we have had dealings with.
January 4, 2022
Unprompted review
Reply from Leightons Opticians & Hearing Care - Epsom
Thank you for taking the time to share your review and recommendation, we really appreciate it!
Incredibly helpful and super friendly…
Incredibly helpful and super friendly staff. Cannot thank them enough
December 7, 2021
Unprompted review
Reply from Leightons Opticians & Hearing Care - Epsom
Thank you for your review, we really appreciate it!
Always very helpful and efficient
Always very helpful and efficient - glasses mended without hesitation and ready for collection on the same day
November 30, 2021
Unprompted review
Reply from Leightons Opticians & Hearing Care - Epsom
Thank you for your review, we really appreciate it!
Top Notch
Very helpful staff, especially Obie who was pleasantness itself.
I had a budget which they respected.
Athough they are more expensive than my usual opticians, service was top class and well worth it.
Thanks Leightons in Epsom!
September 8, 2021
Unprompted review
Reply from Leightons Opticians & Hearing Care - Epsom
Thank you very much for sharing your experience with us, we really appreciate it!
Greeted with temp check and sanitizer…
Greeted with temp check and sanitizer as I would expect. Waiting area not crowded as appointments well spaced. Angela, Optometrist, was calm and efficient and very knowledgeable and informative. Scans and tests were undertaken expertly.
July 19, 2021
Unprompted review
Reply from Leightons Opticians & Hearing Care - Epsom
Thank you for taking the time to leave such a great review.
Very good service
Very good service, explained everything in detail, couldn't have been more helpful.
July 19, 2021
Unprompted review
Reply from Leightons Opticians & Hearing Care - Epsom
Thank you for your kind review!
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