Superb staff who are highly professional, explain things clearly and are very nice to deal with. What more could one ask for! My only criticism is directed at the requested online feedback form. Like... See more
Company replied
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Superb staff who are highly professional, explain things clearly and are very nice to deal with. What more could one ask for! My only criticism is directed at the requested online feedback form. Like... See more
Company replied
Six week post op check up following my cataract surgery. I was very pleased with Dr. Amar Mudher who did a thorough eye check and explained everything very well to me. Also the male staff member who... See more
Company replied
1st visit recently to this Opticians although have known the owners for a few years now. Having moved back into the area wanted a local optician. Very,very, helpful and professional from my initia... See more
From the moment I walked into the store there was no wait time. All the staff were extremely friendly, knowledgeable and even had a sense of humour. Why hadn't I visited Leighton's before? I certainly... See more
Company replied
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
81 West Street, PO16 0AP, Fareham, Hampshire, United Kingdom
Replied to 83% of negative reviews
Typically replies within 1 week
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Pleasant and efficient staff. Whole experience great. Like to choose smaller businesses rather than chains.

Reply from Leightons Opticians & Hearing Care - Fareham
Can’t fault their professionalism but it is matched elsewhere and at half the price!
Fareham Praills/Leighton too pricey for me!
£800 for one pair as opposed to £385 for 2!
I also asked them to cost for putting new lenses
In old frames, £488 !!

Reply from Leightons Opticians & Hearing Care - Fareham
From the moment I walked into the store there was no wait time. All the staff were extremely friendly, knowledgeable and even had a sense of humour. Why hadn't I visited Leighton's before? I certainly wish I had but rest assured I will be a returning customer. Well done Leighton's in Fareham from a very satisfied customer.

Reply from Leightons Opticians & Hearing Care - Fareham
Leightons recently purchased Prails Opticians. I recieved the same high standard of care from Richard during my contact lense check up.

Reply from Leightons Opticians & Hearing Care - Fareham
Excellent service from start to finish!
The time and care taken to explain all options for my glasses to ensure that I had the best possible outcome to meet my needs was exemplary.
I felt valued as a customer by all staff at all times, a rarity these days.
I cannot recommend Leightons highly enough.

Reply from Leightons Opticians & Hearing Care - Fareham
Knowledgeable and professional service delivered with respect and without fuss

Reply from Leightons Opticians & Hearing Care - Fareham
Excellent helpful honest service.

Reply from Leightons Opticians & Hearing Care - Fareham
1st visit recently to this Opticians although have known the owners for a few years now. Having moved back into the area wanted a local optician. Very,very, helpful and professional from my initial arrival to departure and my glasses were ready for collection within a couple of days and are exactly what I was looking for. Wife will also use them in the future. Thankyou to Peter & his team
Super professional and friendly staff great selection of frames made to feel very comfortable and great advice and service from an independent family business so much better than the other chain opticians who don't have the same customer service approach
100% reccomend for all your eye care

Reply from Leightons Opticians & Hearing Care - Fareham
Had a fantastic experience today at Leighton's in fareham. My hearing examination was very thorough.
Anne Marie, was very friendly and very patient and informative.
All of the staff are fantastic, I will certainly be returning.

Reply from Leightons Opticians & Hearing Care - Fareham
Appointment conducted on time. Very professional approach and a good level of equipment. After care for glasses much appreciated. Great service.
Anne-Marie is a true professional and always adopts a caring attitude - especially when de-waxing ears! She has attended to my hearing needs for four years, and I could not have asked for a better service. Thank you.

Reply from Leightons Opticians & Hearing Care - Fareham
I was advised by an NHS consultant to try a "non-chain" optician as they give you more time and are more thorough. I was very impressed by the professionalism and the service provided by Leightons. They explained everything and left me feeling reassured.

Reply from Leightons Opticians & Hearing Care - Fareham
Hi,
The whole process was very good. The only exception was that the tester said she would try to send us a report of the test. As of now I haven't had it. I am aware this was free consultation, but I am prepared to pay for the report if necessary. Otherwise very good service.

Reply from Leightons Opticians & Hearing Care - Fareham
I have a relatively new pair of Rayban sunglasses which, during last Summer, shed a tiny screw securing one of the lenses. Having been turned away from Boots and Specsavers, as they weren't purchased from them, my Wife walked into Leightons, West Street, Fareham, who accepted the job kindly and were very supportive. To cap it all, they refused to accept any payment which blew our collective minds.
As thanks, I have recently had an eye test and purchased new reading glasses from there. Outstanding service and a friendly face in these difficult times.

Reply from Leightons Opticians & Hearing Care - Fareham
Excellent service and assistance in obtaining a hospital consultation for cataracts

Reply from Leightons Opticians & Hearing Care - Fareham
The whole proceedure was both successful and interesting. Thank you.

Reply from Leightons Opticians & Hearing Care - Fareham
First class service provided by Atish. I have no hesitation giving a 5 star review.

Reply from Leightons Opticians & Hearing Care - Fareham
as always marie was first class very very well manerd she exsplains all she doing put you well at ease all the time ,shame not more like her in are nhs well done fareham hope they get to see the praise thank you ,, mr crump

Reply from Leightons Opticians & Hearing Care - Fareham
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