I had a consultation with Jessica Owen today and I was very impressed. Clearly a lady on top of her game and with integrity. Thoroughly recommended. :)
Company replied
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I had a consultation with Jessica Owen today and I was very impressed. Clearly a lady on top of her game and with integrity. Thoroughly recommended. :)
Company replied
First visit to newly opened Totton branch. Staff were very helpful and friendly. The eye examination carried out by Laura made me feel at ease. Very professional.
Company replied
Once again great service from Gemma and the Totton team after my hearing aid charger failed. 24 hours to get a replacement to me was great. Many thanks.
Company replied
First class staff member.
Company replied
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Water Lane 17, SO40 3DG, Totton, England, United Kingdom
Replied to 80% of negative reviews
Typically replies within 1 week
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I had a consultation with Jessica Owen today and I was very impressed. Clearly a lady on top of her game and with integrity.
Thoroughly recommended. :)

Reply from Leightons Opticians & Hearing Care - Totton Hearing

Reply from Leightons Opticians & Hearing Care - Totton Hearing
Once again great service from Gemma and the Totton team after my hearing aid charger failed. 24 hours to get a replacement to me was great. Many thanks.

Reply from Leightons Opticians & Hearing Care - Totton Hearing
First visit to newly opened Totton branch.
Staff were very helpful and friendly.
The eye examination carried out by Laura made me feel at ease.
Very professional.

Reply from Leightons Opticians & Hearing Care - Totton Hearing
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