We've been going to Leightons Windsor for 15 years or more. Ewan has always gone above and beyond to help us out, whether it's general advice, refitting frames, or lens replacement. His staff are very... See more
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Lovely friendly practice who always have time to discuss exactly what you want and offer suggestions.
Company replied
I had had a dreadful experience at Leightons in Sutton and wasn’t going to use Leightons again but by chance went into Windsor. What a different experience altogether. Ewan was amazing. Professional a... See more
Company replied
Leightons Windsor are an excellent opticians with friendly and expert advice. They really care and can't do enough to help you. I have been coming here for years and have never had a bad experience. I... See more
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Company details
Written by the company
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Contact info
45 Peascod Street, SL4 4DE, Windsor, Berkshire, United Kingdom
- 01753336124
4.7
Excellent
32 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 76% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely friendly practice who always…
Lovely friendly practice who always have time to discuss exactly what you want and offer suggestions.
May 15, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Windsor
We're thrilled to hear about your positive experience at Leightons! Our team always aims to provide a friendly and personalised service. If you ever need further advice or assistance, just let us know. Thank you for taking the time to share your feedback!
The Windsor Branch is friendly and…
The Windsor Branch is friendly and helpful. Staff get to know you. Ewan in particular adds immensely to the reasons why we visit
May 8, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Windsor
We're thrilled to hear you had such a positive experience at our Windsor branch! It's fantastic to know that Ewan made your visits even better. Thanks for taking the time to share your feedback - we're delighted to have you as part of the Leightons family!
Fantastic team that work there
Fantastic team that work there, they really helped me with my situation albeit not a standard request that they get… and had the letter I needed ready later that afternoon.
April 30, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Windsor
We're thrilled to hear about your positive experience at Leightons! Our team is always here to help in any situation, no matter how unique. We're glad we could assist you promptly. If you ever need anything else, just let us know.
I had a great experience in Windsor
I had had a dreadful experience at Leightons in Sutton and wasn’t going to use Leightons again but by chance went into Windsor. What a different experience altogether. Ewan was amazing. Professional and couldn’t do enough to help. Totally contrasting experience. He is excellent and I thoroughly recommend asking him to help you
March 14, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Windsor
We're thrilled to hear about your positive experience at Leightons in Windsor with Ewan! Ewan and the team will be pleased to hear your feedback. If you need any further assistance, just let us know!
Excellent Customer Service!
We've been going to Leightons Windsor for 15 years or more. Ewan has always gone above and beyond to help us out, whether it's general advice, refitting frames, or lens replacement. His staff are very welcoming and helpful too. We wouldn't go anywhere else.
January 23, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Windsor
We're thrilled to hear about your positive experiences at Leightons Windsor over the past 15 years! Ewan and the team are delighted to have been of help with your frames, lenses, and general advice. Thank you for your loyalty - we appreciate your kind words and we're here for all your optical needs!
The staff are great and knowledgeable…
The staff are great and knowledgeable in their particular field 10/10
December 10, 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Windsor
We're thrilled to hear that you found our team at Leightons great and knowledgeable! Thanks so much for the 10/10 rating - we really appreciate your feedback. If you ever need anything else, just let us know!
Great quick efficient informative…
Great quick efficient informative service!
November 1, 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Windsor
We're thrilled to hear you had a great experience with us! Thanks for taking the time to share your feedback. Our team at Leightons is always here to provide efficient and informative service. If you have any further questions or need assistance, just let us know.
Experts, Friendly & Knowledgeable
Leightons Windsor are an excellent opticians with friendly and expert advice. They really care and can't do enough to help you. I have been coming here for years and have never had a bad experience. I trust their advice and their thorough tests, advice and knowledge. Nothing is too much trouble.
October 18, 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Windsor
We're thrilled to hear about your positive experience at Leightons Windsor! Our team prides itself on providing friendly and expert advice, and we're delighted you trust us with your eye care needs. Don't hesitate to reach out if you need anything in the future.
Kind and customer services fantastic as…
Kind and customer services fantastic as always thanks again .
June 2, 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Windsor
We're thrilled to hear you had another fantastic experience with us! Thanks for your kind words - we're always here to help.
Excellent
Excellent. Exceptional knowledge and detailed explanation of results.
April 29, 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Windsor
We're thrilled to hear you had such a positive experience with us! Our team at Leightons takes pride in providing exceptional service and detailed explanations. Feel free to reach out if you have any further questions or need assistance. Thank you for taking the time to leave such a kind review!
Highly recommend
I highly recommend Leightons! I've been going there for two years now for my eye checks and I couldn't be happier with the service. My appointments are always on time, and the staff who work there are always friendly, kind, and knowledgeable. I'm never rushed and everything is explained in a lot of details with helpful advice given. Thank you for the lovely service!
March 24, 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Windsor
We're thrilled to hear you're satisfied with the service you've received at Leightons! Our team will be delighted to hear your feedback. It's fantastic to know that you feel well taken care of during your eye checks. Thanks for recommending us and for taking the time to share your experience!
An example of good customer care
An example of good customer care. Welcoming staff and an optician who takes the time to explain everything. Nice to feel that you are in safe, professional hands.
March 12, 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Windsor
Thank you for your wonderful feedback! We're so pleased to hear that you felt welcomed and well cared for during your visit. Taking the time to explain everything and ensuring our patients feel comfortable is what we strive for. We appreciate your kind words and look forward to seeing you again!
Reply from Leightons Opticians & Hearing Care - Windsor
We're thrilled to hear that you had such a positive experience with us! Our team at Leightons always strives to be professional and welcoming, and we're delighted that you found our service to be timely. Thank you for taking the time to share your feedback!
Very helpful and knowledgeable staff.
January 11, 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Windsor
We're thrilled to hear you found our staff at Leightons so helpful and knowledgeable! Our team always aims to provide top-notch care, so we're delighted you had a positive experience. If you have any more feedback or questions, feel free to get in touch. Thank you for choosing Leightons!
Reply from Leightons Opticians & Hearing Care - Windsor
We're thrilled to hear you had a very good experience with us! Thanks for taking the time to share your positive feedback. If you ever need anything in the future, just let us know. Take care!
Very knowledgeable and helpful
Very knowledgeable and helpful - booked online and no waiting required. Both the optician and the front desk staff were great.
December 10, 2024
Unprompted review
Reply from Leightons Opticians & Hearing Care - Windsor
We're thrilled to hear about your positive experience with us! It's fantastic to know that our team helped you promptly and effectively. Thanks for choosing Leightons for your eye care needs. We look forward to seeing you again soon!
Professional and caring team at…
Professional and caring team at Windsor. Have been a customer for many years and have always been taken excellent care of.
November 2, 2024
Unprompted review
Reply from Leightons Opticians & Hearing Care - Windsor
Thank you for your kind words about our team at Windsor, we're delighted to hear you've had such a positive experience with us over the years. We always strive to provide excellent care to all our customers. If you ever need anything, just let us know.
Excellent care and high quality service.
November 1, 2024
Unprompted review
Reply from Leightons Opticians & Hearing Care - Windsor
We're thrilled to hear you had such a positive experience with us! Our team at Leightons always strives to provide excellent care and high-quality service to all our patients.
Thanks for taking the time to share your feedback!
I have been a long time customer of…
I have been a long time customer of Ewan and the team in Windsor. They supplemented the surgery I had for replacement interocular lenses with an updated version of the varifocal glasses I had been used to for years. As always efficient and pleasurable to deal with.
February 1, 2024
Unprompted review
F*** they work!
I have been struggling with varifocals for about 2 years - the wonderful
Anna tested my eyes and asked how I was going to use them and suggested that I would be better off with occupational lenses - OMG they work. The gorgeous Katie was spot on when helping me choose frames - not only do they look great but I learnt so much about shape and design - and the fab Joe fitted them just perfectly - thank you so much team - really really the most professional service and I am so happy that I can now see !
November 28, 2023
Unprompted review
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