Leishape Reviews 

Excellent quality and excellent costumer support!!! 100% recommend

Ordered three bathingsuits in my size according to the size chart, but they where all to small. I have now contacted them for a return label but I do not get a reply. €91 down the drain.

I did not receiver my parcel. I am nor sure who is responsible, but Leishape has not replied to me at all.

Same goes for me. The size change for my order #LS24533 went smoothly. But the second pair of jeans does not fit as well. After writing to return all pairs of jeans and getting a refund they ghost me. So ladies, don´t buy here. They just want your money.

I ordered the jelly bras about a month and a half ago, and absolutely loved them! I just ordered three more, and a strapless one for the summer.
Great material, I’ve washed them a few times, and they maintain the shape. I air dry them.
Customer service is fast, professional and friendly.

I ordered the jeans. Which are really great. But I found the size I ordered was too large. Leishape were really helpful and sent a replacement pair a size smaller. Plus let me keep the original pair. Delivery was around 10 days but worth the wait.

I contacted Leishape customer service several times in an attempt to resolve my issue, but they refused to provide a return option and have now stopped responding altogether.
I ordered three pairs of tights, and two of them were defective. Due to the poor quality and the defects, I requested to return all items for a full refund. Instead, Leishape offered only a 50% refund.
I do not believe this is an acceptable solution when two out of three products were defective. What is even more disappointing is that the company advertises an easy return policy for customers who are not satisfied with their purchase, yet this was not honored in my case.
According to Leishape’s refund policy, returns should be simple and hassle-free. Unfortunately, my issue remains unresolved, and the lack of communication from customer service has only made the situation worse.
Based on my experience, I cannot recommend this seller.

Ordered 1 bra with jelly support and according to the videos online, it should be the best bra ever made with support better than a bra with underwire. The bra arrived and it is just a cheap bra, not the one I ordered, just a little padding and not the wide straps that was in the video-ad. I wrote and asked them to approve a refund and they asked me first what was wrong and then they offered that if I wanted to keep the bra and get 50% refund. I replied what was wrong with the bra and that I didn't want to keep it. Since then (6 days ago) no reply and when I see the bad reviews here of the company, I will say that I am happy that I only bought 1 bra from them. This is a scam company that may send a product out, but it is not what the customer has ordered and their returnpolicy is a total scam. Don't buy from this company. Go to a lingerie store and see and try your product on instead of buying online from scammers.

I ordered 3x the very same bra and received three different bra sizes about six weeks later.
Leishape actually confirmed a quality issue in their process and told me to discard the bras and that I will get a refund anyways.

However, that never happend and after I disposed of the items, they told me that I should send them back to italy on my own costs. I have an ongoing PayPal Case with them but it seems like it's not going to be resolved in my favour.

I absolutely don't recommend anyone buying from there. This is the worst customer service ever and I've spent 78€ for nothing.

Avoid. Product is low quality and nothing like advertised. Sold as a 'Jelly-Sculpt' bra with gel strips, No gel, no sculpting, just a poor quality basic bra.

Getting a refund was a nightmare. I emailed requesting a return address and heard nothing for a month. When an address was finally provided via a PayPal dispute, it was in Italy, making return postage so expensive it wasn't worth it.

Even PayPal initially sided with the seller until I appealed. Only after a lengthy fight did I finally get my money back. This company makes it as difficult as possible to return items and recover your money. Do not buy from them.

Sent two inquiries to customer service. They claim to respond within 24 hours but it has been 16 days since the first and 9 since the last. No response what so ever. My question was regarding EU regulations for materials in clothing, so I will have to assume they either don't have a customer service or they don't meet the EU standards and are avoiding me.

Want to make a return and get a refund but they never sent me the shipping lable, told me to take pictures of the un-used products instead at then make a refund to me.
I have sent pictures and 3 reminder emails now and they are ghosting me. So don't trust them, I don't recommend anyone to buy from them.

Contacted customer service about return for my money..been 10 days, no response.,screw them. Company is BS. Don’t buy!!!! I have a booty!! Doesn’t do anything. Special for it, terrible products, and customer service is terrible!

This website scammed me out of my money. I never received my order and was never refunded.

Scam!
First of all really bad bra's, just a good add...

I bought 2 different sizes and wanted to keep the right size.

It took 3 weeks of emails, a lot of 'my dear' but nobody sent me a refund ticket and now it is to late to return.

F*c*ers.

This site is scam!!! No replies to any inqueries or return requests. Do not use!
I have order a product and upon arrival I didn't like it. As per return policy of free returns within 30 days of unused products, I contacted the company as requested a refund for and to start a return. Over 6 emails non replied later and over a month of trying to reach them, I still hhave not been able to get in contact with an agent to start tje return. The maxoum I get is an email asking if I'd be happy with a partial refund to which they never follow up.

Just when I thought I had finally found a great pair of leggings. I bought three pairs using the 2+1 deal, in their biggest size, after seeing the claim that these products were “made for ALL women.”

I’ve had them for only two months and rotated between all three pairs. Each pair has been worn around 5–6 times. “Indestructible”? I don’t think so. All three pairs are already worn and torn around the seam area.

I would have left a better review if customer service had responded to my complaint. I have emailed them twice over the past two weeks and received no response.

Poor quality and poor customer service. I’m very disappointed.

Was in communication with them to make a return and then they completely stopped responding to me so I have no idea of how to return and if I can get it back to them in time. Awful company, zero professionalism

SCAMMERS.

I have been trying to get a refund for 2 weeks now but they are ignoring all my emails.

TERRIBLE CUSTOMER SERVICE.

Clearly they have 0 intensions on giving me a refund.

Well how I wish I'd read these reviews before ordering! At least it's nice to know I'm not alone.

Placed an order in plenty of time before going away. Tracking information received shortly after, but package sat going nowhere for days on end. Side note - they use Yodel in the UK, which would be enough to make me not order from them as they are the worst of a bad bunch of couriers in my area!

Got close to my departure date and still no sign of package making any moves, so I had to go out to buy alternative product locally. Couldn't cancel order/select return to sender/set delivery date for after I got back, so only choice was to leave it to be a failed delivery whilst I was away (or maybe even delayed for longer than I am away and then refuse delivery). I did not choose a safe place as nowhere outside my property would be considered safe, especially for over a week.

Fast forward to one day into my trip and of course it's being delivered that day! No option to cancel or rearrange delivery, so had to rely on them not being able to deliver and having to return to sender. Alas, no - I get a confirmation that it's been left behind my bin!!

Of course I contact Yodel mid holiday and am told they cannot send a driver back to retrieve it, nor do anything about it unless the sender raises a dispute with them. They do however tell me they have a "proof of delivery" photo showing the package on top of a bin! However, they cannot send this to me (no idea why), so I still don't know if it's even my bin. One thing I do know is that if it's just been dumped on top of my bin, there's no way it won't get stolen... I thought behind the bin was bad enough, but ON TOP of the bin - who in their right mind thinks this is ok?!

I've raised my complaint with Leishape, who claim to respond to emails in 1-2 working days. It's been a week and the only correspondence I've had is a request to leave a review, and then a voucher sent to me to thank me for my review (so they clearly haven't read it). Funnily enough my review has not made it onto the website and only 5* reviews are on there.

I completely understand that they have been majorly let down by their delivery partner, but that should not be my problem. To have not responded at all to my emails is really poor. I'm going to have to go down the route of charge back on my credit card, but that is another admin nightmare I could do without.

I would strongly recommend against buying from this seller unless you are in no rush to receive items, have a safe location to leave them in case you're not in, and are confident you won't need to return nor might need any kind of customer service interaction. Although maybe the products themselves are terrible and unfairly represented on their website by fake reviews! Doesn't seem like they're offering decent stuff even if received based on the reviews I am seeing here, and they clearly don't adhere to their no quibble refund given that they don't even respond to messages.

Total nightmare. Feel like I've been scammed. It really shouldn't be up to my bank to have to sort this out because of their shoddy approach to customer service.

Bottom line - recommend to avoid at all costs.