Since I started using lemfi, all my transactions have always been fast except one day that it remains in progress for a very Long time until I had to call for my refund wich I understood that all m... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve generally had a very good experience using LemFi. Their customer service staff are polite, professional, and well-mannered, and money transfers are usually smooth and completed within minutes without any hiccups. Communication is also very effective, even during periods when their system experiences downtime.
That said, there are still a few areas where I believe improvements could make the service even better:
More competitive exchange rates within the industry
Loyalty rewards or incentives for long-term customers, especially those handling higher business volumes
Easier access to customer support by phone
More support and tailored solutions for diaspora businesses handling larger transfers
Overall, a reliable and professional platform with strong potential for growth.

Reply from LemFi
Honestly the money is instantly received that why I enjoy using the app

Reply from LemFi
I have had good xperience with lemfi nothing to complain about @ Anna assisted me when I needed help

Reply from LemFi
LemFi is good and has assisted me send monies back home.LemFi is trusted and guaranteed.

Reply from LemFi
I'm satisfied to use the lemfi because the exchange rate is good and lemfi takes 5 to 10 minutes to send the money that's why its provides best services.

Reply from LemFi
Most times transactions are very fast and easy, though exchange rates are not the best compared to other competitive companies but I stick with Lemfi because they are reliable and they deliver.

Reply from LemFi
The experience has also been professional and helpful.
I spoke to Ann in Philippines and she is very helpful and professional.

Reply from LemFi

Reply from LemFi

Reply from LemFi
Great rates and timely delivery of services.
Good customer care from Anna

Reply from LemFi
Good way of dealing with customers
Pj's is a good staff

Reply from LemFi
I have been enjoying LemFi services and the services has been exceptional
Anna

Reply from LemFi
Lemfi has been a real good service to use. Straightforward, fast, easy , accessible.

Reply from LemFi
I have a good one with this app it pretty good and fast

Reply from LemFi
My experience has been good so far and TJ has been awesome

Reply from LemFi
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.