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LemFi Reviews 11,326

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 7,362 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for its speed, reliability, and ease of use, making international money transfers simple and stress-free. Many appreciate the helpful and friendly staff, highlighting their excellent communication skills and supportive approach. The overall user experience is consistently described as positive, with people finding the platform straightforward and efficient. However, some customers have encountered issues with payment processing, noting occasional glitches where transactions fail or experience delays, especially with larger amounts. A few other people also felt that customer support was unresponsive or that their accounts were disabled without prior notification, leading to concerns about accessing their funds.

What people talk about most

Service

People report positive experiences with the service. Customers consistently praise the speed, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the helpfulness and... See more

Payment

Consumers find payment to be ambiguous. Many reviewers praise the speed and reliability of transactions, with... See more

User experience

Clients share positive opinions on user experience, consistently highlighting the app's ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Since I started using lemfi, all my transactions have always been fast except one day that it remains in progress for a very Long time until I had to call for my refund wich I understood that all m... See more

Company replied

Rated 5 out of 5 stars

I have had a great experience using lemfi.com⁠� for sending money back home. The transactions are always fast, secure, and reliable. Their app is easy to use, and the customer service is excellent... See more

Company replied

Rated 5 out of 5 stars

Sending money is always so, so seamless and user interface has only gotten better over the years. The only thing that I would say is that sometimes (not often) a glitch would occur where the transacti... See more

Company replied

Rated 5 out of 5 stars

Great app, user friendly but having difference exchange rate same time, same app, difference users make it obvious cos why will that happen. When customer open their app they should see same rate of... See more

Company replied


Company details

  1. Financial Institution

About LemFi

Written by the company

The simple and secure platform for all your international payment needs.

Our mission at LemFi is to improve the financial lives of the next generation of immigrants.
We call it International Payments for Everyone.

Whether in the United States, the United Kingdom, Europe or Canada. We provide you with the ability to:
  • Send money to friends and family at competitive rates.
  • Open and manage multi-currency accounts
  • Earn rewards on qualifying international payments
  • Use our app in multiple language options (English, Simplified Chinese, French, Spanish, Italian, German, Portuguese, more coming...)

    You can send money to over 20 countries with LemFi , they are: Brazil, Kenya, India, China, Nigeria, Ghana, Ivory Coast, Pakistan, Philipines, Bangladesh, Cameroon, Benin Republic, Congo, Ethiopia, Gambia, Uganda, Tunisia, Tanzania, Ivory Coast, Mali, Morocco, Sril Lanka, Nepal, Rwanda, Senegal. We're always working to add more to this list

    With over 1 million customers, our vision is supported by some of the world's leading investors, and many of the world's brightest minds in financial services work here 😉.

  • Contact info

    Send Money to 20+ Countries

    Use code TRUSTPILOT during signup for a bonus Terms & Conditions apply

    4.5

    Excellent

    TrustScore 4.5 out of 5

    11K reviews

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    1-star

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    Rated 4 out of 5 stars

    The service is fast and efficient

    The service is fast and efficient

    May 27, 2026
    LemFi logo

    Reply from LemFi

    Hi Akindele,

    Thank you very much for taking the time to share your feedback and experience with LemFi.

    We are truly pleased to know that you find our service fast and efficient. Delivering a smooth, reliable, and convenient experience to our users remains one of our highest priorities, and it is always encouraging to receive such positive feedback from valued customers like you.

    Your kind words serve as great motivation for our team as we continue working hard to improve our services and maintain the quality experience our users deserve. We greatly appreciate your trust and confidence in LemFi.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.

    Thank you once again for your support and for choosing LemFi.

    Best regards,
    Roselle

    Rated 1 out of 5 stars

    UK Payment Restrictions!

    I opened a LemFi account (wallet) & LemFi Savings account, due to high (5%) interest rate, offered in the UK.

    What they DON'T tell you until AFTER account opening, is that, there are LIMITS to BOTH paying INTO and OUT of LemFi, as a whole!

    I was informed about these unadjustable limits:
    Daily £10,000
    Weekly £20,000
    Monthly £40,000

    So, if I want to pay £50,000 into my savings, I can only do that across 2 months.

    More worryingly, I can't access my money quickly if there's a problem!

    I'm closing my LemFi account ASAP.

    May 27, 2026
    Unprompted review
    LemFi logo

    Reply from LemFi

    Hi Customer,

    Thank you for sharing your feedback, and we sincerely apologize for any frustration or inconvenience this experience may have caused.

    We understand your concerns regarding the transaction limits on your LemFi wallet and Savings account, especially when managing larger amounts.

    Unfortunately, we are unable to locate your issue. Rest assured, we are working to improve your experience.

    Kindly email us from your registered email at support@lemfi.com and we will be happy to assist you further.

    We look forward to hearing from you!

    Regards,
    Jaimelyn

    Rated 5 out of 5 stars

    It’s a fantastic excellent app but please add the…

    It’s a fantastic app but please add the USA dollar too so I can send money to the USA

    May 27, 2026
    LemFi logo

    Reply from LemFi

    Hi Olubunmi,

    Thank you for your feedback. We are delighted to know that you find LemFi a fantastic app. We also appreciate your suggestion regarding adding USD transfers to the USA, and your feedback will be shared with the relevant team for future consideration as we continue expanding our services.

    If you require any further assistance or have any inquiries, please do not hesitate to reach out to our support team at support@lemfi.com.

    Regards,
    Nicolle

    Rated 4 out of 5 stars

    The support is amazing

    The support is amazing, staff like PJ are always quick to respond to issues. However, just a few times, there are issues affecting speed of transactions

    May 27, 2026
    LemFi logo

    Reply from LemFi

    Hi Hassan,

    Thank you for your feedback. We are glad to know that you find our support amazing and that PJ has been quick to respond to your concerns. We also appreciate your comments regarding occasional delays affecting transaction speed, and your feedback will be shared with the relevant team as we continue working to improve our service.

    If you require any further assistance or have any inquiries, please do not hesitate to reach out to our support team at support@lemfi.com.

    Rated 5 out of 5 stars

    I happy with the service which you…

    I happy with the service which you provided to me many thanks pJ.

    May 27, 2026
    LemFi logo

    Reply from LemFi

    Hi Abdulkadir,

    Thank you for your feedback. We are glad to know that you are happy with the service provided. We are also pleased to know that PJ was able to assist you well. Your support is truly appreciated.

    If you require any further assistance or have any inquiries, please do not hesitate to reach out to our support team at support@lemfi.com.

    Regards,
    Nicolle

    Rated 4 out of 5 stars

    Quick and reliable

    A quick, reliable and interactive app with excellent support.
    However, the exchange can be improved.
    Anna is an amazing and friendly team member.

    May 27, 2026
    Unprompted review
    LemFi logo

    Reply from LemFi

    Hi Ige,

    Thank you for your feedback. We are glad to know that you find LemFi quick, reliable, and interactive, and that you are satisfied with our excellent support. We also appreciate your suggestion regarding the exchange rates, and your feedback will be shared with the relevant team as we continue improving our services. We are also pleased to know that Anna provided you with amazing and friendly support.

    If you require any further assistance or have any inquiries, please do not hesitate to reach out to our support team at support@lemfi.com.

    Regards,
    Nicolle

    Rated 5 out of 5 stars

    Spoke with Ava

    Spoke with Ava, good experience

    May 27, 2026
    LemFi logo

    Reply from LemFi

    Hello Praise,

    Thank you for sharing your feedback with our support representative, Ava.

    If you need any further assistance, please do not hesitate to contact our support team at support@lemfi.com.

    We appreciate your input and thank you again for your feedback.

    Best regards, 
    Jackie

    Rated 5 out of 5 stars

    I am impressed with their saving and…

    I am impressed with their saving and investment option they recently added making it possible to earn something on money yet to be sent in account. It’s made it possible to just use it as a platform for savings also. Transfers are fast and convenient for me.

    May 27, 2026
    LemFi logo

    Reply from LemFi

    Hello Joshua,

    Thank you for providing your feedback regarding LemFi’s service.

    Should you require any further assistance, please feel free to contact our support team at support@lemfi.com.

    We appreciate your input and thank you once again.

    Best regards,
    Jackie

    Rated 4 out of 5 stars

    Great but Slightly Buggy

    They offer a lot of Services that enable ease of transfer accross countries, it's just that the experience can be a little buggy as well(delays in the transfer time and refferal programs which I have experienced firsthand), notifications about favourable exchange rates would be nice as well. Thanks to Archie for directing me here to give my opinions and feedback to improve LemFi

    May 27, 2026
    LemFi logo

    Reply from LemFi

    Hello Joseph,

    Thank you for providing your feedback regarding LemFi’s service and our support representative, Archie.

    Should you require any further assistance, please feel free to contact our support team at support@lemfi.com.

    We appreciate your input and thank you once again.

    Best regards,
    Jackie

    Rated 5 out of 5 stars

    Lemfi is good

    Lemfi is good. Pj

    May 27, 2026
    LemFi logo

    Reply from LemFi

    Hello Ewomazino,

    Thank you for providing your feedback regarding LemFi’s service and our support representative, Pj.

    Should you require any further assistance, please feel free to contact our support team at support@lemfi.com.

    We appreciate your input and thank you once again.

    Best regards,
    Jackie

    Rated 5 out of 5 stars

    William

    I've always had a wonderful experience with LemFi especially the user experience. it's intuitive and the money transfer flow process much better and cleaner than other apps.

    Support agent, Ava, was professional and reached out to know how my experience can be improved. I consider this an excellent customer service.

    May 27, 2026
    LemFi logo

    Reply from LemFi

    Hi Will,

    Thank you for your thoughtful feedback. We are glad to hear that you have had a wonderful experience with LemFi and that you find the platform intuitive with a smooth and clean transfer process.

    We are also pleased to know that your interaction with our support team was helpful and professional. Your kind words about our customer service mean a lot to us.

    We truly appreciate your support and will continue working to maintain and further improve your experience.

    If you ever need any assistance, please feel free to contact us at support@lemfi.com. We are always here to help.

    ~Regards, Cura

    Rated 5 out of 5 stars

    Transactions are completed faster than…

    Transactions are completed faster than in the past years. No network issues. There's been so much improvement lately.

    May 27, 2026
    LemFi logo

    Reply from LemFi

    Hi Andy,

    Thank you for your feedback. We are glad to hear that you have noticed faster transactions, stable performance, and overall improvements in the service. We truly appreciate your support and will continue working to maintain and further enhance your experience.

    If you ever need any assistance, please feel free to contact us at support@lemfi.com. We are always here to help.

    ~Regards, Cura

    Rated 5 out of 5 stars
    LemFi logo

    Reply from LemFi

    Hi Omamuyovwi,

    Thank you for your feedback.

    We are glad to hear that you are experiencing seamless transactions with LemFi. We appreciate your support and will continue working to ensure a smooth and reliable service.

    If you ever need any assistance, please feel free to contact us at support@lemfi.com. We are always here to help.

    ~Regards, Cura

    Rated 5 out of 5 stars

    excellent service always

    excellent service always

    May 26, 2026
    LemFi logo

    Reply from LemFi

    Hi Adeyinka,

    Thank you for your positive feedback. We are pleased to hear that you are satisfied with our service.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.

    We appreciate your valuable feedback.

    Best regards,
    Jeph

    Rated 4 out of 5 stars

    Promise kept

    Lives up to expectations. Keeps its brand promises

    May 14, 2026
    LemFi logo

    Reply from LemFi

    Hi Muyiwa,

    Thank you for your valuable feedback. We are pleased to know that we have met your expectations and fulfilled our commitments.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.

    We appreciate your valuable feedback.

    Best regards,
    Jeph

    Rated 4 out of 5 stars

    Transfers are instant

    Transfers are instant. The app is easy to navigate. I just don't have the savings feature but Anna is helping me sort that out and she's been overall helpful

    May 26, 2026
    LemFi logo

    Reply from LemFi

    Hi Agatha,

    Thank you very much for taking the time to share your experience with us. We are delighted to hear that you are enjoying the instant transfers and finding the app easy to navigate, as providing a seamless and user-friendly experience is something we continuously strive for.

    We also truly appreciate your patience regarding the savings feature. We are pleased to know that Anna has been able to assist you throughout the process and provide the support you needed.

    Your comments are incredibly valuable to us as we continue improving our services and ensuring our customers have the best possible experience. Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.

    We are always available to assist you.

    Rated 5 out of 5 stars

    I have been using to send money to my…

    I have been using to send money to my family and friends and I really appreciate your as PJ and the family of lenvi and thank you all 26/5/26

    May 26, 2026
    LemFi logo

    Reply from LemFi

    Hi Aweys,

    Thank you for your support. We appreciate your positive feedback regarding your experience with LemFi for sending money to your loved ones. Your kind words will be shared with PJ and the team.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.

    We appreciate your valuable feedback.

    Best regards,
    Jeph

    Rated 5 out of 5 stars

    Helpful when required to send money…

    Helpful when required to send money home. BJ has been helpful.

    May 26, 2026
    Unprompted review
    LemFi logo

    Reply from LemFi

    Hi Nancy,

    Thank you for your feedback. We appreciate your kind words and are pleased to hear that our service has been helpful for sending money home. We will be sure to share your message with BJ.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.

    We appreciate your valuable feedback.

    Best regards,
    Jeph

    Rated 5 out of 5 stars

    It is a easy to use platform with…

    It is a easy to use platform with options to send and receive money instantly, with good exchange rate.

    May 26, 2026
    LemFi logo

    Reply from LemFi

    Hi Umar,

    Thank you for your valuable feedback. We are pleased to hear that you find our platform user-friendly, with efficient transfer processes and competitive exchange rates.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.

    We appreciate your valuable feedback.

    Best regards,
    Jeph

    Rated 5 out of 5 stars

    Lemfi is a very reliable app

    Lemfi is a very reliable app. PJ

    May 26, 2026
    LemFi logo

    Reply from LemFi

    Hi Amina,

    Thank you for your valuable feedback. We are pleased to hear that you find LemFi dependable. We will be sure to convey our appreciation to PJ.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.

    We appreciate your valuable feedback.

    Best regards,
    Jeph

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