Lemon Law Group Reviews 

709
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and case managers for their professionalism, helpfulness, and attentive communication. Many found the overall service excellent, making their experience smooth and stress-free, often highlighting timely responses and clear guidance throughout the process. Conversely, some customers noted slow communication and extended process durations, occasionally receiving generic updates. A few reviewers also expressed dissatisfaction with professionalism, citing instances where case managers seemed uninformed, failed to save documents, or required clients to handle administrative tasks, leading to outcomes less than anticipated.

What people talk about most

Staff

Consumers generally report positive experiences with the staff, highlighting their professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many expressing satisfaction with the... See more

Service

Clients share positive opinions on service, with many reviewers expressing gratitude for the guidance and... See more

Response time

Customers had positive experiences with response times, with many reviewers highlighting the professionalism... See more

User experience

People report positive experiences with the user experience, with many describing the process as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

At first communication is a little slow, and it does take about 6 months for the whole process, but once they started getting returns from Fiat the kept me in the loop and did a great job fighting for... See more

Company replied

Rated 5 out of 5 stars

Having to contact a lawyer for an ongoing issue with my car was nerve wrecking. Lemon Law Group made the process easy. Our case manager Gabriela Zambrano was excellent. She answered all our questions... See more

Company replied

Rated 5 out of 5 stars

Lemon Law Group Partners is the one you need fighting on your side, staff is excellent and professional,the service is second to none. I highly recommend them if you are in need. They will take care... See more

Company replied

Rated 5 out of 5 stars

Kathryn Abrams Esq. and Maria Hannah my case manager, did an amazing job! They were quick, super supportive, and walked me step by step in the process. I can't thank them enough for all the help they... See more

Company replied


Company details

  1. Legal Services

Written by the company

Our firm was started by attorneys who used to represent the auto manufacturer since the 1990’s so we have intimate knowledge of how the auto manufacturers will assess your claim and we know how to maximize any possible settlement for you. Our team of lawyers has successfully handled thousands Lemon Law cases and even if your car is not covered under your states Lemon Law, we will help you find the best legal solution to your automobile problem.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

709 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(709)

87 reviews in the last 12 months

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Rated 5 out of 5 stars

Great communication

Great communication. Speedy results.

May 20, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you for your 5-star review! We’re so glad to hear you were happy with our communication and the speed of your results. We truly appreciate your trust in our team and are grateful for the opportunity to assist you.

Rated 5 out of 5 stars

Best experience overall

Best experience overall. I tried to get the manufacturer to buy back my car by myself and was denied both times. The Lemon Law Group was able to get it done and in a quick manor. I recommend using them 1,000%.

May 18, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your kind words and recommendation! We’re thrilled we could help achieve the outcome you deserved after your previous attempts with the manufacturer. Our team works hard to make the process as smooth and efficient as possible, and we’re glad you had such a positive experience with us. Thank you again for trusting The Lemon Law Group.

Rated 5 out of 5 stars

Maria was an excellent case manager…

Maria was an excellent case manager throughout my Lemon Law process. She was very professional, responsive, and kept me updated every step of the way. Highly recommend her and The Lemon Law Group!

May 14, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your kind words and recommendation. We’re thrilled to hear that Maria provided you with professional, responsive service and kept you informed throughout the entire process. We truly appreciate you trusting The Lemon Law Group with your case and are so glad we could help.

Rated 5 out of 5 stars

Gabriela was amazing during my process…

Gabriela was amazing during my process I could not ask for more !
Thank you Gabriela for all the support during my bad experience with my old truck

May 15, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your kind words! We’re thrilled to hear Gabriela provided the support and guidance you needed throughout the process. We know dealing with vehicle issues can be stressful, and we’re glad we could help make the experience easier for you.

Rated 5 out of 5 stars

Lemon Law Group works closely with their clients

I am very pleased with Lemon Law Group for keeping me informed about my case. They are very helpful and knowledgeable. I am grateful to have Maria Hannah working on this case. I feel confident that this company is doing everything they can to get this case resolved quickly and in my favor.

April 1, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you for your wonderful 5-star review! We are delighted to hear that you feel informed and supported throughout your case. Keeping our clients updated and providing knowledgeable guidance are top priorities for our team. We truly appreciate your kind words about Maria Hannah and will be sure to share your feedback with her. Thank you for placing your trust in Lemon Law Group—we look forward to continuing to work hard toward a successful resolution for you.

Rated 5 out of 5 stars

Gabriela was very helpful throughout…

Gabriela was very helpful throughout this process. I appreciate her professionalism!!

May 14, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you for your 5-star review! We're so glad to hear that Gabriela was helpful throughout your case and that her professionalism made a positive impression. We truly appreciate your kind words and your trust in our team. Thank you for choosing The Lemon Law Group, and we wish you all the best!

Rated 5 out of 5 stars

There the best

I had a wonderful experience with the Lemon Law Group Partners. I highly recommend them.

May 14, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for the 5-star review. We’re thrilled to hear you had a great experience. We truly appreciate your support and are grateful for the opportunity to help. Please don’t hesitate to reach out if you ever need anything in the future.

Rated 5 out of 5 stars

Mica was the best

Mica was the best

May 14, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you for your 5-star review. We’re so happy to hear Mica provided such a great experience. We’ll be sure to share your kind words with her. We truly appreciate your support.

Rated 5 out of 5 stars

Got me double the amount of money Mazda…

Got me double the amount of money Mazda offered for a cash and keep

May 12, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you for your great review! We’re so glad we could help you achieve a better outcome than the manufacturer initially offered. Our team works hard to fight for the best possible results for our clients, and we truly appreciate your trust in us throughout the process. Thank you again for choosing Lemon Law Group.

Rated 5 out of 5 stars

My experience with Lemon law lawyers…

My experience with Lemon law lawyers and my case manager Maria Hannah five stars! They helped us settle our case with our 2024 Jeep Rubicon 4xe with Stilllantis. This is definitely something you don't want to do on your own! Seek the help of a professionals from Lemon law lawyers highly recommended.

May 11, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your kind words and recommendation! We’re thrilled to hear that you had a positive experience working with Maria Hannah and our team throughout your Jeep Rubicon 4xe case. Navigating a claim with the manufacturer can be stressful, and we’re glad we could help make the process smoother and achieve a successful settlement for you. We truly appreciate your trust in Lemon Law Lawyers and are grateful for your recommendation.

Rated 5 out of 5 stars

David was great

May 11, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you for the 5-star review! We’re so glad to hear David provided you with a great experience. We appreciate your support and the opportunity to assist you.

Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with this law office. They are incredibly responsive and clearly know exactly what they’re doing. The entire process was smooth, and they were very easy to work with from start to finish.

Communication was seamless they kept me informed every step of the way and were always available to answer my questions. On top of that, their fees are very reasonable for the level of professionalism and service they provide.

And if Maria is working on your case, then you are truly one of the luckiest clients you’re in excellent hands.

I highly recommend them to anyone looking for a reliable and knowledgeable legal team.

May 7, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your thoughtful review and recommendation! We’re thrilled to hear that you had such a positive experience with our team and that the process felt smooth and stress-free from start to finish. Clear communication and responsive service are extremely important to us, so we truly appreciate you recognizing those efforts. We’re especially grateful for your kind words about Maria. She is dedicated to providing excellent support to every client, and we’ll be sure to share your feedback with her and the rest of the team. Thank you again for placing your trust in our firm. We’re honored to have had the opportunity to assist you and truly appreciate your recommendation!

Rated 5 out of 5 stars

Great communication

Great communication. Their process is fast and effective. Highly recommend!

May 6, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you, Brian, for your kind words and recommendation! We’re glad to hear that our communication and efficient process made a positive impression. Our team works hard to deliver a smooth and effective experience, and it’s great to know that came through. We truly appreciate your support.

Rated 5 out of 5 stars

mr.alex took very good care of me!

mr.alex took very good care of me!! he helped me with everything i needed and i will def be reaching out when i need help again!!!

May 5, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

We really appreciate your feedback! It’s wonderful to hear that Alex provided such great support and made your experience a positive one. We’ll be sure to pass along your kind words to him. Don’t hesitate to reach out if you ever need anything—we’re always here to help.

Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with this firm on a case involving a luxury vehicle. The process was handled professionally from start to finish, and communication was clear and consistent throughout.

They took the time to explain each step, set the right expectations, and followed through on everything they outlined. I never felt left in the dark, which made a big difference during the process.

What stood out most was their organization and ability to manage the case efficiently while keeping things simple on my end. They handled the details, stayed proactive, and kept things moving forward.

The outcome was fair, and I’m very satisfied with the results.

If you’re looking for a team that is knowledgeable, responsive, and delivers on what they promise, I would absolutely recommend them.

January 31, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you for taking the time to share your experience with us. We’re glad to hear that you felt supported throughout the process and that our team was able to provide clear communication and keep everything moving efficiently.

We work hard to make the process as smooth and straightforward as possible for our clients, so it’s great to know that stood out to you. We’re also pleased that you were satisfied with the outcome of your case.

We truly appreciate your recommendation and your trust in our firm. If you ever need assistance in the future, we’re always here to help.

Rated 1 out of 5 stars

RUN don’t walk away from this group!

I had a disappointing experience with this firm. Throughout my case, I was never able to speak directly with an attorney and only communicated with a paralegal. Communication was inconsistent—calls, emails, and text messages often went unanswered or delayed.
At one point, I was contacted and encouraged to leave 5-star reviews on multiple platforms BEFORE they would released my case! Which in my thinking is false information, they deserve 0 stars. Now I know how they got so many 5 stars!
I ultimately felt that my case was not being handled properly and requested that they stop working on it.
Based on my experience, I would recommend that others carefully consider their options before choosing this firm. Total waste of my time!!!

April 23, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

We’re sorry to hear that you feel this way about your experience. Providing clear communication and professional service is very important to us, and we regret if there were times you felt updates were not as timely as expected.

Regarding your concern about speaking directly with an attorney, our process often involves experienced case managers and paralegals who handle day-to-day communication to keep cases moving efficiently, while attorneys remain actively involved behind the scenes
We understand your decision to discontinue services and respect your choice. However, we would welcome the chance to speak with you directly to review your concerns and see if there is anything we can do to make this right. Please contact us at [phone/email] at your convenience.

Rated 5 out of 5 stars

Lemon Law Group Turns Lemons Into Lemonade!

This is my first time dealing with the Lemon Law Group, and I must say, it was an extremely pleasant experience! Everyone that I had contact with was very professional, knowledgeable, and moved my case through the process quickly with constant contact! If you have a lemon, consult the Lemon Law Group so they can make you some good old-fashioned lemonade!!!
A special shout-out to Randy Dunbar! Thanks Randy!!!

April 23, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you for sharing your experience! We’re glad to hear your first time working with Lemon Law Group was such a positive one. Providing professional, knowledgeable service and keeping our clients informed every step of the way is always our goal. We especially appreciate your kind words about Randy—he’ll be thrilled to hear your feedback! If you ever need assistance in the future, we’re always here to help. Enjoy that lemonade

Rated 5 out of 5 stars

Worked with me with the Automobile…

Worked with me with the Automobile Company, however we were denied, but Lemon Law Group did at least work with us.

April 18, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you for your feedback. While we’re sorry the outcome wasn’t what we had hoped for, we truly appreciate the opportunity to work with you and advocate on your behalf. Our team is committed to guiding clients through the process and doing everything we can to pursue a favorable resolution. If you have any questions or need assistance in the future, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Super effective

Super quick in everything, informative and effective! Excellent service

April 17, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you for your kind words! We’re glad to hear you had a quick, informative, and effective experience with our team. Providing excellent service is always our goal, and we truly appreciate your feedback. If you ever need anything in the future, don’t hesitate to reach out.

Rated 1 out of 5 stars

We do not recommend this place

EDIT: The law firm has reached out to us again 4/24 because the manufacturer is "refusing" to pay them over a document discrepancy. They now want us to waste more of our personal time to get a document redone so they can get paid. Funny thing about it is I asked them prior to going to sign papers why we weren't provided copies before hand so we knew what to expect and what to sign. They then have the audacity to tell me they aren't going to reimburse me for my time to go out of my way yet again to get new papers printed, time missing work, fuel costs, finding a notary and a witness. We did our part, we signed where we were told and we paid our invoice to the law firm. Guess yall should have done a better job ensuring documents were filled out properly in the first place.

We do not recommend this place. We feel like the initial phone call was just to get us to sign with them. We were told we wouldn't have to pay whether we win or lose the case, which turned out not to be true as they charged us fees in the end. The next biggest issue is communication. It would take us days to get a response from them, which is rather disappointing when you're paying for a service. I shouldn't have to email and call several times before someone finally answers. I literally did all the running around for them, I spent hours & days gathering all the paperwork they needed instead of them getting it themselves, like again what were we being charged for if we did all the work? The final straw we had was when our "attorney" showed up 40+ minutes late to a phone call we requested with her that she scheduled!! Then she knew NOTHING about our case at all, it was pretty pathetic. They also never fully explained the process and the fact that we would lose quite a bit of money. We were told it took 60-90 days, however it took us 5 whole months. During the process we were never told that in our state the manufacture doesn't have to pay our interest on our monthly payments. They also never told us that we would be charged a usage fee, despite us asking time after time if we should be driving the vehicle or not. They told us to drive the vehicle like it would be any other day, then boom a large fee for the miles. We seriously regret going with this "law firm" and highly don't recommend. The most unprofessional "law firm" we've ever worked with. Save yourself the headache and go with someone else.

April 16, 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

The statements in this review are not accurate and require clarification.

You were not told that you would never have to pay fees regardless of the outcome. That claim is false. LLGP records all incoming calls, and those recordings confirm that no such representation was made. In addition, you signed a retainer agreement that clearly explains the fee structure, including that fees may apply if a client chooses to accept an offer that does not include all fees.

It is also incorrect to suggest that our firm is responsible for obtaining all documentation. Clients are required to provide necessary records so that we can properly pursue their claims. This requirement is clearly outlined in the guidelines provided at the start of representation, and it is not possible for our firm to obtain many of these documents during the pre-litigation stage.

The claim that the attorney “knew nothing” about your case is patently false. Our attorneys review and work on each matter as part of an ongoing process, and your case was handled accordingly.

The process itself was explained multiple times throughout your claim. While every possible scenario is not discussed at the outset, once an offer was presented, all material terms—including any applicable usage fee—were clearly explained so you could make an informed decision. At no point did anyone at LLGP instruct you to simply drive the vehicle without regard to mileage or potential implications.

Despite the inaccuracies in this review, LLGP successfully negotiated the strongest possible outcome available under the law. There is no additional recovery you would have received even if the matter proceeded further.

Our firm remains committed to advocating for clients with diligence and transparency
Thank you for your updated feedback. We understand how frustrating it can be to be asked to revisit paperwork after you believed everything had been completed, and we sincerely regret the inconvenience this has caused.

In some cases, manufacturers will reject or delay payment due to technical or formatting discrepancies in signed documents, which are unfortunately outside of our control. When that happens, corrections are required to ensure the agreement is properly finalized and that all parties—including our clients—can receive the intended outcome of the case.

We recognize that your time is valuable, and we do our best to minimize any additional burden when these situations arise. We want to clarify, however, that the execution of the release at the time of surrender was handled directly between you and the manufacturer’s representative/agent, and not by our firm. We were not present for that signing, nor did we provide instructions at that time regarding how the document was to be executed. Your cooperation is required for our firm to be paid for the service we provided.

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