Lennox Auto Reviews 

109
•
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Terrible experience. Went there Sunday to hear more or less that the cars are like you see them, prices on Auto Trader are only for people who finance them, cash buyers pay more, no bargains, cars dir... See more

Rated 5 out of 5 stars

This company has a very wide range of modern low mileage Vehicles available and if you can't find what you are looking for in their stock they are willing to locate that particular brand and model you... See more

Rated 5 out of 5 stars

My experience of purchasing a car from Lennox Auto was truly exceptional. I honestly did not expect such a high level of professionalism, support, and personal attention throughout the entire... See more

Rated 1 out of 5 stars

Not to be trusted. Agreed to buy car, the faults identified when the deal was agreed could not be fixed in a timely manner so, at their request, I accepted a deposit refund. Well surprise surprise af... See more

Company details

  1. Used Car Dealer

Written by the company

Welcome to Lennox Auto where Complete Customer Satisfaction and Remarkable Quality of Service comes first. We understand that your trust starts with a car and ends with it as well. All our selection of vehicles are HPI clear. Prime & Subprime Finance options are available, Major debit & credit cards accepted (excluding Amex)


Contact info

3.9

Great

TrustScore 4 out of 5

109 reviews

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3.9

All reviews

(109)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Lennox auto has been amazing

Lennox auto has been amazing. My first time at a dealership ever and they took great care of me and gave me the best deal. Metti took care of me and I will be referring him for whoever needs a car!

January 11, 2025
Unprompted review
Rated 1 out of 5 stars

Honest review

My first experience.
Honest review!

I saw a car for sale at Lennox Autos via Cargurus.com. I called Lennox Auto who confirmed the car was available. I asked how the reservation fee works, and I was directed to Auto trader to put down the reservation fee. I explained to the guy on the phone I'd come down in the morning. I paid the reservation via Auto trader and planned to view the car the next morning. I literally planned my day around viewing this car. Arrived at Lennox Autos, waited almost 10 minutes whilst someone went to find the keys, only to then be told they have given out the car as a courtesy car. Wow!! No, call to inform me the car isn't there. Happy to lend out the car and sell it with additional mileage than listed. Not to mention that there could be additional damage, such as minor scratches. The explanation I was given was all cars are for sale. I think I had worked that one out, considering I was there to buy a car. Still didn't understand how they advertised the car, accepted the reservation fee, spoke to me on the phone and the car wasn't even available for sale. Of course I got my reservation fee back. Would I take my custom there or recommend them? You decide. Like my opening sentence mentioned " a honest review "
I probably give zero starts
Counting down from 5 stars
5 - no car to sell, why?
4 - no car to view, why?
3 - car given out as courtesy car ( answer to the above)
2 - no phone call, made me waste my time
1 - would have sold the car not as listed, for example, additional mileage
0 - see, would award zero starts if possible.

December 8, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible stay clear!

Terrible! We purchased a car, called up for more info on body work, engine etc they told us no problem with the car at all. We get there to find out there was damage to the bumper that had been sprayed in the wrong colour. Drove away engine light popped on literally seconds up the road so had obviously been turned off before hand. Long story short they took the car for 2 MONTHS! It went in and came out worse with more issues. They “fixed this” . Within 24 hours engine light was back on and after visiting our own garage there is a leak and the chain/belt is well over due for a change. None of this was listed. When we arrived we was also stung with hefty charges that added up to an extra £500!! We also was not allowed to test drive it even thought it was not blocked in by their other vehicles…Communication is ridiculous all they do is lie to you constantly! save your money and your sanity shop elsewhere !

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Purchased used Mercedes Lennox Autos .Dealt with Mehdi

Bought my dream car from Lennox Auto and i'm absolutely loving it. Thanks to Mehdi who was an absolute super star with his customer care and professionalism throughout the purchasing of my new car. Always answered my phones calls all hours in the weekday and weekends. Also arranged for the delivery of my car on the same day of purchase. Even now even after my purchase Mehdi is giving me best advise and customer around Warranty cover for the car. Mehdi always polite, patient and Professional at all times with me . Just because of Mehdi and his customer care I will be coming back to him when I replace this car in the near future. Thank you Mehdi

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

This company has a very wide range of…

This company has a very wide range of modern low mileage Vehicles available and if you can't find what you are looking for in their stock they are willing to locate that particular brand and model you require for a small fee . So.if you are after a quality low mileage Hybrid Petrol or diesel car give them a call you will leave there smiling 😃 Peter from Weybridge.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, I was able to get my dream car with everything I wanted and it was delivered to me really fast as I stay quite far! Definitely recommend finding your dream car with them.

September 30, 2024
Unprompted review

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