Lennox Auto Reviews 

109
•
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Terrible experience. Went there Sunday to hear more or less that the cars are like you see them, prices on Auto Trader are only for people who finance them, cash buyers pay more, no bargains, cars dir... See more

Rated 5 out of 5 stars

This company has a very wide range of modern low mileage Vehicles available and if you can't find what you are looking for in their stock they are willing to locate that particular brand and model you... See more

Rated 5 out of 5 stars

My experience of purchasing a car from Lennox Auto was truly exceptional. I honestly did not expect such a high level of professionalism, support, and personal attention throughout the entire... See more

Rated 1 out of 5 stars

Not to be trusted. Agreed to buy car, the faults identified when the deal was agreed could not be fixed in a timely manner so, at their request, I accepted a deposit refund. Well surprise surprise af... See more

Company details

  1. Used Car Dealer

Written by the company

Welcome to Lennox Auto where Complete Customer Satisfaction and Remarkable Quality of Service comes first. We understand that your trust starts with a car and ends with it as well. All our selection of vehicles are HPI clear. Prime & Subprime Finance options are available, Major debit & credit cards accepted (excluding Amex)


Contact info

3.9

Great

TrustScore 4 out of 5

109 reviews

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3.9

All reviews

(109)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Great car from Lennox Auto

Love my new car! Thanks to Behrad and his colleague. They were helpful, spoke openly & honestly, and communicated with me throughout as I was travelling from far. Excellent choice of cars at Lennox Auto and in really good condition.

September 1, 2024
Unprompted review
Rated 5 out of 5 stars

Metti was an amazing Salesman and was…

Metti was an amazing Salesman and was incredibly helpful with the finance process, finding the best deal for myself. I was able to get my dream car without any hassle!

Lennox staff are extremely helpful they even managed to recover my second car key from previous owner!!!

Maryanne

July 27, 2023
Unprompted review
Rated 1 out of 5 stars

Stay clear of this garage my Friend…

Stay clear of this garage my Friend bought a car from here and car broke down the owner was very rude and un helpfull . Take your money elsewhere . The car had been clocked on miles when I checked up stay clear

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience with Lennox Auto

I recently had the pleasure of purchasing a vehicle from Lennox Auto, and I must say that the entire process was exceptional. From start to finish, I felt valued as a customer and Azzel made sure that my car-buying journey was straightforward and stress-free. He ensured that I understood every step of the process with no hidden surprises—just clear communication.

A hassle-free experience made my car purchase a positive one and Lennox Auto exceeded my expectations. I highly recommend Azzel to anyone seeking quality service and a seamless car-buying process.

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

Recently purchased an A7 50TFSi e.

Recently purchased an A7 50TFSi e.
I can’t speak highly enough of the service received - 10 star service!
Having taken out the vehicle on finance the team really went out their way to get me an even better deal after, saving me more money, which is unheard of in dealerships.
The after care has also been top class.
Prior to purchasing from Lennox Autos I visited both Audi and Mercedes dealerships and their service level and attentiveness was not on par.
I highly recommend you speak to and visit Lennox Autos!!

May 25, 2024
Unprompted review
Rated 1 out of 5 stars

This company falsely advertised a car

This company falsely advertised a car! They claimed it had high specifications but when I got there it didn’t. It didn’t have half of what it claimed to have!
I had also requested a test drive over the phone and when I got there it was 3 cars deep so I would have had to wait for them to move the others cars. It was so tightly packed in that I couldn’t open any of the doors fully while I was inspecting it.
And finally, they massively undervalued my own car as a part exchange. Of course I had done my research before and knew what to expect for it.
Absolutely disgusting with the whole experience as they also knew I was coming from far away.

June 8, 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience with Azeel

My experience with the manager Azeel at Lennox Auto was a great one. He has a good customer relation and attended to me in an amazing and humble way. You cannot go to Azeel at Lennox Auto without buying a car bacuse of his marketing skill and passion for the job at Lennox Auto. I will recommend him anytime and any day.

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

I had a great experience with these. Behead was very help full walked me through the process very friendly no pushey salesmaen. I pointed out some small scratches on the car and he imediatly had them polished for me with a full valet. I turned up earlier than expected and they still fit me in. Even the owner came just to see we are happy. The car was also as described. Had a good experince and thank u to the whole team even to the guy who polished and washed my car. Was really an amazing team really looked after me.

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

Great genuine service

Had an amazing experience buying a car from Behrad, everything was simple and straight forward, no messing around and completely genuine, thank you again 👍

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

Azzel, Behrat

Azzel - Behrat
Great service, efficient and easy process. Would definitely recommend!

March 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

Azzel the Manager has provided excellent service in my transaction of purchasing a car from lennox auto all documents required by me was provided.Very polite patient individual

March 22, 2024
Unprompted review
Rated 5 out of 5 stars

Azzel

Azzel
I am writing to express my sincere appreciation for the outstanding service provided by your car dealership. During my recent visits for servicing my vehicle, I have been consistently impressed by the professionalism and quality of service demonstrated by you and your team.

First and foremost, I would like to extend my gratitude to your staff members. They have always greeted me with warmth and patience, promptly addressing any inquiries I had and delivering swift and efficient service. Their expertise in car maintenance and repairs instilled a sense of confidence in me regarding the safety of my vehicle.

Furthermore, I commend the facilities and ambiance of your dealership. Whether it is the waiting area or the service bays, the environment exudes cleanliness, comfort, and serenity. This conducive atmosphere made my waiting experience stress-free and enjoyable, devoid of any anxiety or apprehension.

Lastly, I want to express my appreciation for the genuine care and attention you extend to your customers. Your dealership is not just a place of business but rather a nurturing community where customers feel valued and cared for. Your sincerity and dedication have made us, as car owners, feel appreciated and secure.

In conclusion, I am thoroughly impressed by your dealership, and I will not hesitate to recommend your services to my friends and family. Wishing you continued success in your business endeavors, and once again, thank you for the exceptional service provided by you and your team.

March 21, 2024
Unprompted review
Lennox Auto logo

Reply from Lennox Auto

Dear Cody,

We're truly grateful for your kind words about your experiences at Lennox Auto. Providing exceptional service is at the heart of everything we do, and we're thrilled to hear that you've consistently received top-notch care from our team.

Your recognition of our professionalism, expertise, and the welcoming atmosphere of our dealership means a lot to us. We're committed to ensuring every visit is stress-free and enjoyable for our customers.

Thank you for your trust in us and for recommending our services to your friends and family. We're here to exceed your expectations at every turn and look forward to serving you again soon.

Warm regards,

Rated 5 out of 5 stars

Azzel & Aaron gave a excellent service

Azzel & Aaron gave a excellent service

March 20, 2024
Unprompted review
Lennox Auto logo

Reply from Lennox Auto

Dear Nilesh,

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that Azzel and Aaron provided you with excellent service during your recent visit to Lennox Auto.

At Lennox Auto, we strive to deliver top-notch service to each and every one of our valued customers, and it's truly rewarding to know that Azzel and Aaron met your expectations. We will make sure to pass along your compliments to them and the rest of our team.

Your satisfaction is our utmost priority, and we are grateful for the opportunity to serve you. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out to us.

Once again, thank you for choosing Lennox Auto. We look forward to serving you again soon!

Warm regards,

Rated 5 out of 5 stars

Excellent customer focus and attention …

Azzel spent along time with us looking at different cars .We were looking for a car with specific specs re safety and reversing camera and found the perfect car. The whole purchase process was easy and simple through secure bank payments. I would highly recommend buying from this company as they really look after you.

March 17, 2024
Unprompted review
Lennox Auto logo

Reply from Lennox Auto

Dear Stefanie,

Thank you so much for taking the time to share your experience with us! We're delighted to hear that Azzel provided you with excellent service and helped you find the perfect car that meets your specific requirements. Making the purchase process easy and secure is always our priority, and we're thrilled that you had such a positive experience with us.

We truly appreciate your recommendation and your trust in Lennox Auto. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to assist you every step of the way.

Best regards,

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